Your calls always answered within 5 rings.
Have used Stuart and Graham at DialAFlight for many years - great experience and service
Excellent service, I would highly recommend
Top class trip that exceeded our expectations!
Holiday was amazing.
Jim always brilliant. Thank you
Tristan provides a fabulous service. I would always use DialAFlight for booking flights where possible.
A great service from beginning to end. In a tour incorporating seven locations and hotels, multiple trips to monuments, temples and historical buildings, all including transport and tour guides; every single experience was slick, professional and memorable.
Smooth and attentive. Everything worked perfectly.
Everything was straightforward, no issues.
Jerry Bushnell provided an excellent service
Detailed planning meant for a smooth journey. Always good to know I could contact you at anytime. Excellent flight times. I will definitely use this company again and recommend to others.
Thank you Guy for your professionalism and support throughout the trip
Excellent and reliable.
Not your fault but Vistara is a very poor airline with a mixture of helpful and hostile and rude staff.
Always amazing
Always a 1st Class service
Always book with Adrian, have booked 3 trips within the last 2 months with him totalling 12 flights.
You can not fault this company. They go above and beyond. I had to extend my stay by a few days and when I called and spoke with Zoe about this, she sorted out my new ticket and confirmation straight away and the price was very fair too.
Sean Furnival was a delight with suggestions and my flights were perfect
Craig and team are amazing. Never let's us down. We have again given DialAFlight recommendation to people who we met whilst travelling
Air India, despite its quite recent privatisation, is simply awful in every way. I was at Gatwick for 11 hours , with zero information about what was happening. Apparently the previous two Air India flights to Kochi were cancelled. All very stressful, but no fault of DAF!
There is a great deal of reassurance in knowing that your trip has been arranged by people who really know what they are doing. And that you are not just abandoned to the anonymous machinery of an airline that doesn't really care, in spite of all their rubbish claims about caring! Also that if something goes wrong you can get advice with a telephone call that is actually answered!
Although my baggage was lost from Dubai to London Gatwick I was able to speak to DialAFlight and ask for guidance on how to process the forms to reclaim my baggage. This they did readily which was a comfort at the time. You'll be glad to hear I now have my lost baggage!
Archie was brilliant - sorted everything out. Will definitely be using you guys and recommending to friends
Absolutely brilliant, we will always come to you for a quote.
Great service, especially from Ray Taylor.
Zoe Lane is an excellent travel agent.
It's not until something goes wrong with your travel plans that you realise the benefits of booking with them. After sitting on the plane at Gatwick for a couple of hours our flight was cancelled due to a technical issue. At 11pm there aren't that many people in the airport to help. Fortunately a call to DialAFlight's emergency phone line had me talking to Korinna within seconds. She was able to see there were no flights from Gatwick the following morning but there were spaces on the Heathrow flight and she changed our booking to this flight. She also re-arranged our connecting flight for Dubai to Delhi. All this whilst my husband was trying to talk to the airline's customer call centre who were saying they couldn't do anything as the flight hadn't been officially cancelled! A big thanks to Korinna for her help.
Efficient and helpful
Thank you so much for our wonderful experience. Etihad was A1 with its service. Thanks to Ryan for taking care of our booking. We look forward to travelling with you soon.
Just when you thought it was safe to order another coco loco and settle into snooze on the lounger, along come the wellness warriors to liven up your holiday.
Healthier holidays are booming as travellers demand more from their vacation. Yes, there are still lazy beaches, rum-laced happy hours and multi-course meals. This is the Caribbean after all.
But my particular hideaway has added new activities including floating fitness classes, happy hour sketching sessions and mindfulness from an in-house psychologist, inspired by health-conscious guests.
And while this is definitely not a boot camp kind of break - it’s still perfectly acceptable to get busy doing nothing if that’s more your thing - the fact that there are some ‘good for you’ options available is good to know.
I stayed at Galley Bay resort in Antigua, an Elite Island Resort - and this is how a typical day panned out...
8am We wake to the sound of waves and birds. With most of Galley Bay’s 98 rooms and villas being directly on the beach, for anyone looking to use their holiday time to connect better with themselves and nature this is a beautiful way to start the day.
8:30 It’s the first tough choice of many: whether to blow the cobwebs off with a paddle beside the pristine beach, a jog around the palm trees and turtle sanctuary, or a quick gym session.
9:30 A relaxed breakfast at the beachside restaurant where the healthier options include fruit, yoghurt, eggs and fresh juice. If you intend to leave Antigua fitting into the same jeans you arrived in some willpower will be required as this all-inclusive has a knack for knocking up devilishly moreish pancakes and French toast. We're trying to take it in turns - one day on, one day off from the most naughty things. Because life should be about balance, right?
11.00 Getting physical with the new floatfit classes in the pool (or the sea if you’re staying at the St James’s Club on the other side of the island). The class is a 20 minute HIIT (High Intensity Interval Training) workout including burpees, lunges, squats, mountain climbers and planks on a floating ‘aqua base’ board (like an inflatable surfboard) and is a brilliant way to get a bit fit while topping up the tan and having a giggle (the poolside sunbathers watching us wobble into the water are definitely getting a laugh).
The class is free (all activities at Elite Island Resorts, including daily yoga, hiking and watersports, are included in the price of a stay) and working out like this on the water offers a low impact activity that is suitable for all ages and fitness levels.
12 noon Lunch in the Gaugin restaurant, which features romantic thatched cabanas and serves up delicious grilled seafood.
15:00 A spot of sunbathing, on a private lounger near the room, a hammock by the pool or a rocking chair on the deck.
17:00 Back to the pool for a short stretch class on the aquabase boards. This time I fall in only once.
18.00 A chance to reflect on the day at Happy Hour. Every hour is technically Happy Hour at the all-inclusive Galley Bay bars, but this is when guests like to congregate before dinner. And now the resort is serving up bespoke ‘Ink & Drink’ sketch books alongside the sundowners to offer visitors the chance to colour themselves calm with designs by Puffin illustrator Adam Stower and mindfulness tips by psychologist Dr Nicole Gehl.
A good colouring session has been linked to relieving stress and anxiety and Adam’s sketches of the property’s views and nature are a great way to be mindful of the jaw-dropping location we are in. We also love Dr Gehl’s simple tips on taking the qualities of a great holiday home with us.
20:00 A quick visit to the Rum Shack, where it's possible to taste more rum than is decent before dinner.
21:00 We finish the day with dinner at Ismay’s. This is the resort’s most charming restaurant, named after the longest-serving member of staff, and the perfect place to celebrate a special occasion. As we settle at one of the romantic tables on the beach we decide to practice some of Dr Gehl’s methods, focusing on the feeling of the sand underneath our feet, the sound of the gentle waves and the taste of cold champagne as we toast this beautiful place.
First published in the Mail on Sunday - April 2017
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