Your calls always answered within 5 rings.
A professional, reassuring service always, wouldn’t use any other company
Excellent as always! I have total confidence when Tommy is booking our flights, and have recommended DialAFlight to several people during the year. All have been happy with the service. Keep up the good work guys!
I had to cut short my holiday due to a family bereavement, but Libby took over sorting out a flight home, and within minutes it was done. I am so very grateful. I then received an email from Raphael with condolences. You guys are the absolute best. Thank you so much.
Booking was seamless. Very polite and efficient. During and after.
Harry and Rupert excellent response. Brilliant, prompt, helpful.
Holiday was amazing and the care from the DialAFlight team was perfect. Thanks so much.
I want to thank Abbie for all her help - making my extended holiday a smooth one.
All worked as expected, your agent in St Lucia is brilliant
It was so easy and Hope was excellent.
Thank you Sam, for your patience and kindness, and always going beyond to make sure your customers are happy
Just an excellent service provided by you and we will and have recommended you already
Ryan and Guy did a fantastic job. I will be booking my next holiday with them
Lee Coughtrey great as always
An extremely professional yet personal service.
I have recommended numerous friends who have been extremely pleased with Ryan
Everything was great - Ryan organises everything so well.
Bradley always goes above and beyond to ensure we get the best deals
Booking is so easy with you. Thanks a million - you're reliable
A bit of confusion over the room I was given on the top floor although I did mention my disability and could not climb stairs. But I was later given a room on the ground floor.
Our return transfer was 30 minutes late
Tommy is my ‘go to person.’ I know I can rely on him and have peace of mind every time.
First Class service and very personalised too. Thank you
Clear communication from start to finish. Excellent service thank you.
Great advise and help from Darren Moseley
I have been so impressed with DialAFlight! Elliott was incredibly helpful throughout and we got an excellent quote for what turned out to be an incredible holiday.
Thomas is a legend
We had never used DialAFlight before but heard glowing reviews from friends so decided to give them a try rather than spend endless hours of flight and hotel searching! DialAFlight did not disappoint - we were so pleased with absolutely everything. We will 100% use them for every future holiday!
Thank you for an amazing holiday!
Everything went smoothly and thanks to Zoe for all her help.
Max, as always, was terrific - so efficient, helpful and friendly but I have found that with all the DialAFlight team. THANK YOU!
I have happy childhood memories of family holidays in St Lucia, so when I got engaged to Chloe I really wanted to take her there. I knew she would be bowled over.
The Sandals Resort was the perfect romantic place to stay. The 'no-kids' rule gives it a very chilled-out vibe and makes it ideal for a couples holiday.
NEW TO SANDALS
Our resort, Sandals Grande St Lucian, has new over-the-water bungalows with glass floor panels that allow you to look down into the sea. They also have outside hot tubs, over-water hammocks and the services of a butler who can organise restaurant bookings, serve an in-suite champagne breakfast or arrange a picnic.
I began to wonder how I'd managed all my life without my own butler. I always set out on a holiday intending to relax completely, but soon get restless. A great attraction here is the amount of activities available: canoeing, sailing, snorkelling, windsurfing, water skiing, aqua-triking, paddle-boarding, scuba-diving and kneeboarding, to name a few. For the less energetic, there are swim-up bars in five pools.
And as guests of Sandals Grande St Lucian we could use the amenities at its other St Lucia resorts, Regency La Toc and Halcyon Beach.
From the airport it took about 90 minutes to get to our resort; it must be the most scenic transfer in the world, through forests of banana trees with stunning views of sea and mountains.
SPOILT FOR CHOICE
Our resort had no fewer than 12 restaurants - plus access to the 15 restaurants at the two other properties. Chloe may be a model but she doesn't seem to have to worry too much about her diet. Both of us love Asian food - particularly sushi - which is available at a top-notch new restaurant called Soy.
We also loved the Indian restaurant Bombay, serving what I suppose you might call a posh curry -fabulous.
OUR NEW ROUTINE
We quickly settled into a daily round of eating and enjoying a little sport. We both snorkelled while I also had a go at water volleyball, playing with American guests. Chloe was on the sidelines to cheer me on.
Stand-up paddle-boarding has become our favourite holiday pastime: Chloe is a lot better at it than me, being more nimble and lighter and with better balance. We also loved the spa - a massage was wonderful for a shoulder injury I suffered recently.
The night-time entertainment impressed us. We really liked Arthur and his band, who performed hit after hit. After a few drinks everybody would be joining in a great singalong. It was great talking to him about music and bands - we've been in touch since we came back.
I resisted the temptation to get up and perform. After a couple of drinks I lose any bit of a singing voice that I have. It's a running joke. On my last birthday, we booked a really cool room with a karaoke machine. When I had my go, following a few drinks, I sounded like one of those X Factor contestants who come on and people laugh at!
WAKE UP TO SEA VIEWS
Our greatest pleasure was our over-the-water bungalow. It was a thrill to open our curtains every morning and gaze out over the sea. We spent a lot of time peering through our see-through floor. At night it's surprising how many fish you can see - there's a light you can turn on and there they are. It's wonderful.
We had two butlers, Michael and Karen, and they were incredible. Michael's a massive Manchester United fan, and I'm a big Chelsea fan, so we had a lot of football chat.
Chloe's favourite part of the holiday was splashing around in the sea and looking for good places to take photographs. Taking pictures is a big part of the holiday: Chloe has 250,000 followers on Instagram and I think I've got about 450,000.
The biggest challenge all the time is taking pictures that we're both in - I use a ten-second timer which means I have to dash from the camera to get in the right position: I rely on Chloe to make sure I'm in the right place.
We have thousands of photographs - memories to look at when we get older, including those of St Lucia.
First published in the Mail on Sunday - January 2018
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