Your calls always answered within 5 rings.
Great customer service, from initial contact through to the day before our holiday
From start to finish DialAFlight was brilliant
Gavin a star as always
Always on hand to help if needed. thank you
Gavin always delivers.
Return flight was horrible, one of the worst I've ever had but that isn't your company's responsibility.
Super helpful, as always. Huge thanks to Manny.
Gavin is brilliant. He always delivers such a great service. Such a nice guy and so helpful.
Responsive and helpful. Will use always from now on!
Outstanding service as always
Gavin brilliant as always
Fergus is brillliant. We trust him and he is always on top of his game
Had a great time, thanks DialAFlight
Cannot recommend DialAFlight enough.Just returned from another fabulous holiday.
Very impressed with prompt efficient service especially from Ethan including changing flights when our plans changed. Would definitely use again and have already recommended several friends and relatives.
Cody was attentive and professional throughout the whole booking process.
Ryan came up trumps once again! He’s consistent year after year.Excellent communication throughout.
I want to thank Brett for the time he put into helping me with my travel plans. He was patient and professional throughout the changes we had to make. I have recommended this company to many of my friends.
Brilliant service as always
Always helpful and positive
Beyond excellent! A company that uses its people to actually speak to clients by telephone. Fantastic combination of a modern and traditional client care service.
Your service has always been fine - we can always trust you to give us the best deal.
Very good company to do business with. Very helpful. Thanks Roray for all your help I shall be booking future holidays with you.
Brilliant. Lucas was outstanding
We had a very bad experience with Avis in New York.
Fantastic service as always. I never fail to be impressed with the team's ability to come up with better pricing and better options than I can find
Damien was great with booking our holiday and he even called a few days before to wish us a good trip. Would book another holiday with you again. Thanks
Due to extremely long delays at immigration and border control at Miami this needs to be taken into account when arranging connecting flights
Wayne was totally brilliant! Thank you
Had some delay on return flight and lack of communication with BA and American which we will follow up but otherwise things worked out great. Appreciate your assistance!
Just an hour after the wheels of our plane touched down on the scorching runway - and we're swimming in the glittering Atlantic just off what's claimed to be the world's best beach.
Certainly, it looks impressive to me. Giant spotted eagle rays fly through the water, multicoloured parrotfish swim between the coral and a giant sun sits above in a cloudless sky.
This is Grace Bay in the Caribbean's Turks and Caicos, a ribbon of 40 low-lying islands and 'cays' (smaller islands) encircled by the world's third-largest coral reef.
For years, Grace Bay has been topping the list of best beaches thanks to its bonewhite soft sand, dotted with giant peach and pale pink shells and lapped by an impossibly blue sea.
Until now, reaching Turks and Caicos was a chore for British tourists, with a 12-hour BA flight stopping in the Bahamas or Antigua for an hour en route.
But Virgin Atlantic last month launched a direct route to the British Overseas Territory, meaning you can be whisked from Heathrow Terminal Three to Provincediales - or ' Provo' - the archipelago's main island, in under nine hours.
At immigration, a band plays, while a beautiful female officer checks our passports. She spots where we're staying on our forms and gives us recommendations for local restaurants and bars.
'Enjoy Paradise', she says with a smile and a stamp, and we're on our way. I'm here for four restorative nights with my friend, Ami. Our first base is the charming Wymara Resort which, lucky for us, backs onto 12-mile long Grace Bay. It's shortly after Thanksgiving and guests are mainly made up of American couples and families enjoying the last of their holidays.
We make good use of the service flags on Wymara's sun loungers and order delicious fish tacos and rum cocktails between dips in the ocean, which feels like silk against the skin. On a clear day, it's said that you can see 12 shades of blue. I give up after seven.
But be warned of the prices. At Indigo, Wymara's restaurant, the cheapest main dish comes in at £31, while the least expensive glass of wine costs £12.
In search of a cheaper alternative, we walk barefoot at sunset along Grace Bay until we get to Somewhere, a wooden tiki bar with live music which we're told is 'cheap and has good vibes'. The vibes are indeed good but prices remain steep. We're charged £29 for two pina coladas.
Next morning, we're taken by a Wymara Hobie Cat from the beach to Bight Reef just a few hundred metres up Grace Bay, in the hope of finding green turtles. This, as well as paddleboarding and kayaking, is included in a guest's stay.
The chop from the speeding boats form waves which bounce us along as sea spray splashes up onto our already sunkissed faces. We quickly wrestle on our flippers and snorkel and throw ourselves backwards as the boat speeds away with a gust of wind.
Spiky, bulbous porcupine fish bounce off the reef; long, tube-like trumpetfish search for prey and flashes of sunlight illuminate patches of bright green brain coral. But no turtles.
Thanks to Provo's diminutive size (measuring roughly 23 miles by four), you can reach any point by car within 40 minutes. Our journeys take us through desolate landscapes dotted with cacti, past bright pink and lime-coloured colonial buildings and schools where smartly dressed children play hop skip jump.
Initially inhabited by the indigenous Taino people who stumbled across the islands in 600 AD, Turks and Caicos changed hands between the French, the Spanish (who established salt production), and then the British before becoming a Crown colony in 1962.
Numerous political crises (one which, in 2009, involved a suspension of government and period under direct British rule), a recession and a battering by a series of hurricanes, have meant the archipelago's history has not been pretty. But the storm clouds have blown away and the island nation is enjoying a revival. 'Trouble in Paradise' headlines have all but gone; tourism is booming and peace and charm now reign. So far this year, more than one million tourists have visited - an 18 per cent increase over the same period in prepandemic 2019.
On the 25-minute drive to our second hotel, Amanyara, from the high-end Aman group, we pass a bright pink building surrounded by walls built from shells washed up on the beach just in front.
We ask our taxi driver to stop so we can take a look.
It's a beachside restaurant called Da Conch Shack playing reggae music and serving rum cocktails and cracked conch - battered and fried local sea snail - to customers dining on the tables on the water's edge, feet in sand. Conch(pronounced 'conk') - a giant sea mollusk with a spiral peach and cream shell - is the national symbol of Turks and Caicos and appears on the flag.
Historically, the arid islands were absent of livestock, but conch was readily available and easy to catch, providing a staple source of protein for inhabitants to this day. We taste conch served with bell peppers and salsa later that afternoon on Amanyara's beach. It's salty with a rubbery texture, but deliciously refreshing in the 30c heat.
If Wymara is expensive, Amanyara is once-in-a-lifetime territory for most of us. But the beach easily beats Grace Bay (and that's no mean feat) and the rooms, if you can call them that, are among the best I've seen.
Ours, a standalone wooden Ocean Pavilion, is just steps away from our own patch of sand and the crashing ocean, while inside there's a huge tub and walls of glass which look onto mature deep green trees and an endless turquoise sea.
It's easy to see why the super-rich and super-famous regularly holiday here. Privacy is key (it's set in a 5,000-acre nature and wildlife reserve) and despite being 60 per cent full, we're never close to the other guests.
In one final search for the elusive green turtle, we're taken five minutes by speedboat across the bay to a marine reserve.
We give up hope after an hour and start swimming back to the boat when I spot one, just a metre or two away. He's a juvenile green turtle, no bigger than a side plate, with an olive-coloured shell and tiny leathery head.
We follow him as he dives between the bright red and purple coral while foraging for seagrass. We're with him for a minute or two until, with a couple of flips of his speckled flippers, he's off.
Even in the smartest of places in Turks and Caicos, the locals, all speaking English with an American twang, are affable and charmingly relaxed.
'Six o'clock allows plenty of time, go and jump in the ocean,' an Amanyara worker with dreadlocks and a wide smile says when I question whether our transfer should be half an hour earlier for our 8pm flight.
He was right. And his lovely, laid-back demeanour enables us to sip on rum cocktails while enjoying the last of the day's sun which dries off our salty hair and freckled faces one last time.
First published in the Daily Mail - December 2023 More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements