Your calls always answered within 5 rings.
All went very well. No hassle and good follow up. Thanks!
Declan was always there with any questions and emails sent to remind us in plenty of time
Very helpful, friendly and professional. Everything was excellent
Glen has been amazing. Very informative.
We have been booking with DialAFlight since 2013 and always get consistently excellent advice/recommendations and service from Kelly. She’s lovely to talk to - friendly and efficient and we have been 100% happy with all of our holidays .
What is especially great is that even when my own travel manager is on days off his emails are monitored and responded to
Thank you Calvin. We will be in touch regarding our next trip to Oz. Many thanks for your continued excellent communication
Excellent service from Charles - really helped me and my mother with our booking
All good, as ever
Vinnie continues to provide an excellent service.
Booking was seamless. Very polite and efficient. During and after.
Flight got cancelled. DialAFlight did their best to sort another flight for me
Top venue and resort. Local transfer people, Caribbean Horizons, on time and helpful when arranging an island trip. Huge thanks to Sadie as ever.
Excellent service from Amy and the team
The flights were great, all went according to plan. Hotel Aruba Barcelo was good too. As always reliable, informative and quality!
Harry and Rupert excellent response. Brilliant, prompt, helpful.
We encountered some problems but nothing to do with DAF. Harry helped us through various issues with the airport, car etc. Highly recommended!
Dennis was extremely fast at providing flight and accommodation information.
Hope was excellent, so helpful and efficient.
Holiday was amazing and the care from the DialAFlight team was perfect. Thanks so much.
It's great to have someone at the end of the phone. Although Shane was my main contact, there was always someone else available when he wasn't. Excellent service
I want to thank Abbie for all her help - making my extended holiday a smooth one.
The team performance, as always, lived up to our expectations !
All worked as expected, your agent in St Lucia is brilliant
As always DialAFlight were helpful and accommodating. With 6 of us travelling on different days it all worked out well. Thank you Ivor.
Gavin always delivers.
All went very well. Had a fabulous holiday
Friendly and competent staff
Since booking with Tristan I have never used another agent to book my flights. I have introduced many of my family and friends to him because I know he will do a good job
Always good service.
The Marietas Islands have been described as the world’s most idyllic bomb site. As I emerge from crystal water onto the much whispered about ‘Hidden Beach’, I’m inclined to agree.
Here I am, mere miles away from Puerto Vallarta, on Mexico's west coast - but I could not feel further removed from this all-singing holiday resort.
The Islas Marietas, to use their Spanish name, were first formed by volcanic activity and have never been inhabited. Taking advantage of their isolation, in the early 1900s the Mexican government used them to conduct military testing.
A crater bombed into one of the islands has created the pristine Hidden Beach, a secret crescent of sand that you can access only by swimming through a cave.
As I breast-stroke through this dark tunnel, my guide tells me to keep my face in the water so the tide does not buoy me up and bash my skull into the rock ceiling. This is not the most relaxing way to start a day of sunbathing.
But I am at peace as soon as I’m out of the cave, with nothing to do except lie on the sand and enjoy the warm ocean waters lapping at my feet. It really is a private paradise. I wouldn’t be surprised if Kim and Kanye made it here during their second honeymoon not so long ago in Punta Mita, an exclusive vacation enclave close by.
The islands were declared a national park in the 1960s, thanks to the efforts of Jacques Cousteau, who found them rich in marine life such as sea turtles, humpback whales and dolphins.
Until recently, Puerto Vallarta, this marvel of Mexico’s Pacific coast, was not easily accessible for British visitors - but now it's just a 12-hour direct flight from the UK.
The town itself is a smart resort long popular with Americans and Canadians, and offers a traditional slice of Mexican life. White-washed houses with terracotta-tiled rooftops are backed by green, palm-packed mountains. Banderas Bay is an arc of golden shoreline, dotted with beachfront hotels.
A stroll along the Malecon (seafront promenade), busy with families, takes me past laid-back scenes of everyday life. On Sundays, townspeople dance to traditional music in the main square, Plaza Principal.
I’m staying a ten-minute drive from Downtown at the beachfront Secrets Vallarta Bay, a new resort with an adults-only policy.
The lobby lacks a fourth wall, so you can gaze out onto swaying palms and crashing waves. Rooms are huge and come with deep baths that turn into hot tubs at the flick of a switch.
It's all-inclusive, and premium drinks flow freely. You can eat with abandon at any of the eight restaurants.
There seems to be a wedding by romantic sunset on the beach every night. It all sounds too luxurious to leave, and many don’t, spending their fortnight in the myriad swimming pools and getting pampered in the spa.
But there are tours to be recommended. One is to the Hidden Beach in the Marietas. Another promises to show me ‘Hidden Mexico’, and I spend the day walking the cobbled streets of quiet, colourful villages and studying petroglyphs - rock engravings left by the Aztatlán.
At the end of the tour, I visit a tequila distillery, and am surprised at the size of the agave – the plant tequila is made from. They look like enormous pine cones.
Most Mexicans you meet will extol the virtues of their various types of tequila – some are for sipping, others for mixing – and will probably tell you that Jose Cuervo, the golden-coloured brand that stocks the shelves in the UK, is underwhelming.
I also learn that the worm at the bottom of the tequila bottle is fallacy. The ‘worm’ is actually found in mescal – similar to tequila but made from a different type of agave – and is in fact the larva of a moth. Tasty.
Towards the end of my trip, I head north for 45 minutes to Riviera Nayarit, a 200-mile stretch of coastline that caters to a rather upmarket clientele. Think ocean-side golf courses, a Four Seasons, and so on. This is the area where Kim and Kanye stayed.
I want to check out the Riviera’s ‘hippy chic’ town Sayulita - once a sleepy fishing village but now a kind of affluent hipster haven.
I'm won over, I must admit. There's just the right balance of easygoing authenticity (cheap taco stands, fresh fish sizzling on streetside grills, studiously tatty beachfront bungalows) and vogue-ish scene (expensive souvenir shops and surf schools targeting the sexy and wealthy).
I spend the morning surfing and seriously consider converting to a life of beach babedom for the rest of my days. But if posing with beautiful beach bums isn’t your thing, Puerto Vallarta is nearby. Adventure or pure repose is all on hand on this part of the Pacific coast, Mexico's hottest holiday haven.
First published in the Mail Online - February 2016
More articles below...