Your calls always answered within 5 rings.
Have used Stuart and Graham at DialAFlight for many years - great experience and service
Excellent service, I would highly recommend
Top class trip that exceeded our expectations!
Holiday was amazing.
Jim always brilliant. Thank you
Tristan provides a fabulous service. I would always use DialAFlight for booking flights where possible.
A great service from beginning to end. In a tour incorporating seven locations and hotels, multiple trips to monuments, temples and historical buildings, all including transport and tour guides; every single experience was slick, professional and memorable.
Smooth and attentive. Everything worked perfectly.
Everything was straightforward, no issues.
Jerry Bushnell provided an excellent service
Detailed planning meant for a smooth journey. Always good to know I could contact you at anytime. Excellent flight times. I will definitely use this company again and recommend to others.
Thank you Guy for your professionalism and support throughout the trip
Excellent and reliable.
Not your fault but Vistara is a very poor airline with a mixture of helpful and hostile and rude staff.
Always amazing
Always a 1st Class service
Always book with Adrian, have booked 3 trips within the last 2 months with him totalling 12 flights.
You can not fault this company. They go above and beyond. I had to extend my stay by a few days and when I called and spoke with Zoe about this, she sorted out my new ticket and confirmation straight away and the price was very fair too.
Sean Furnival was a delight with suggestions and my flights were perfect
Craig and team are amazing. Never let's us down. We have again given DialAFlight recommendation to people who we met whilst travelling
Air India, despite its quite recent privatisation, is simply awful in every way. I was at Gatwick for 11 hours , with zero information about what was happening. Apparently the previous two Air India flights to Kochi were cancelled. All very stressful, but no fault of DAF!
There is a great deal of reassurance in knowing that your trip has been arranged by people who really know what they are doing. And that you are not just abandoned to the anonymous machinery of an airline that doesn't really care, in spite of all their rubbish claims about caring! Also that if something goes wrong you can get advice with a telephone call that is actually answered!
Although my baggage was lost from Dubai to London Gatwick I was able to speak to DialAFlight and ask for guidance on how to process the forms to reclaim my baggage. This they did readily which was a comfort at the time. You'll be glad to hear I now have my lost baggage!
Archie was brilliant - sorted everything out. Will definitely be using you guys and recommending to friends
Absolutely brilliant, we will always come to you for a quote.
Great service, especially from Ray Taylor.
Zoe Lane is an excellent travel agent.
It's not until something goes wrong with your travel plans that you realise the benefits of booking with them. After sitting on the plane at Gatwick for a couple of hours our flight was cancelled due to a technical issue. At 11pm there aren't that many people in the airport to help. Fortunately a call to DialAFlight's emergency phone line had me talking to Korinna within seconds. She was able to see there were no flights from Gatwick the following morning but there were spaces on the Heathrow flight and she changed our booking to this flight. She also re-arranged our connecting flight for Dubai to Delhi. All this whilst my husband was trying to talk to the airline's customer call centre who were saying they couldn't do anything as the flight hadn't been officially cancelled! A big thanks to Korinna for her help.
Efficient and helpful
Thank you so much for our wonderful experience. Etihad was A1 with its service. Thanks to Ryan for taking care of our booking. We look forward to travelling with you soon.
Croatia is increasingly popular for British travellers, and we decided to jump on the bandwagon. But rather than head for the Dalmatian coast islands, we opted for the intriguing peninsula in the far north, known as Istria.
There are regular flights from the UK to the region's capital, Pula, where you quickly pick up the Italianate feel, thanks to its well-preserved Roman amphitheatre, Italian menus and elegant architecture left behind by 450 years of Venetian occupation.
Venice is less than three hours away on a high-speed ferry these days but Istria very much has its own identity.We stayed close to the town of Sveti Lovrec, a 40-minute drive north of Pula. It's a beautifully preserved example of a medieval fortified town. Within its walls, the cobbled streets are deserted and silent but for the tolling of the church bell, while a couple of mini supermarkets, bars and an excellent pizzeria lie outside the ramparts.
Don't be fooled, though - Sveti Lovrec erupts into life in early August when the town holds its annual Beerfest - a bit like a huge, unruly wedding.
The peninsula's rugged coastline means that the beaches tend to be small, pebbly affairs. If you're looking for golden sands, head to Dalmatia and the islands. But the geology here throws up far more interesting features. Take the Limski Kanal, for example: a spectacular six-mile, fjord-like estuary that cuts inland a few miles south of Sveti Lovrec. You'd think such an enormous channel would be hard to miss, but on our first attempt by car we overshot the turning and ended up in the port of Vrsar, with my partner Nick squinting into a map on his iPhone.
While negotiating a three-point turn, we were struck by the number of naked families in front of us and it became clear that we had driven into Koversada, a huge nudist colony.
We quickly returned to Vrsar to get on a boat instead; trips run all day every day from the harbour and will take you on a cruise along the Kanal and also to the beautiful town of Rovinj. The town juts out into the sea, a stunning cluster of Venetian houses clinging to a rocky isthmus, crowned with the spire of St Euphemia's Basilica at the top.
We disembarked and ascended the picturesque cobbled streets, enjoying wonderful sea views from outside the Basilica and the cooler air within it. We also discovered the joy of cevapcici (sausage-shaped 'burgers' served with raw onion and pepper sauce) outside a bistro halfway up the hill.
Later, the boat dropped us off to inspect a pirate's cave allegedly used by Captain Morgan and now conveniently housing a bar. From here we enjoyed views of the calm waters and densely wooded banks of the Kanal, and also views of naked pensioners in speedboats: it seems enthusiasm for naturism is everywhere.
Along the northern bank, restaurants serve up beautifully fresh seafood and it isn't ridiculously expensive. The same goes for most of Istria's restaurants; high quality, low prices. There are treats for the meat-eaters, too: with suckling pigs roast on spits at roadside grills. Another great boat excursion is to the Brijuni islands. This little archipelago, a couple of miles off the coast, has a long and fascinating history.
The Venetians quarried the stone here to build their own city; then, in the late 19th Century, an Austrian entrepreneur turned the islands into an exclusive beach resort, which, after the Second World War, became General Tito's private summer residence.
On Brijuni he entertained everyone from Fidel Castro to Elizabeth Taylor. A little museum houses a terrific exhibition of photos of Tito with his glamorous guests. Tito's parakeet Koki is still alive too and available for a chat in his aviary.
It's once you leave the coast and drive inland that you realise why Istria is often dubbed 'the new Tuscany'. We headed north to hook up with some of Nick's friends, and were stunned by the endless sublime vistas.
One such town, Groznan, is reached only by a winding dirt track and is a haven for artists and musicians. The sound of a cello echoed through the empty streets as we went to meet Mike and Marijana, and sat on a hillside terrace sipping prosecco and gazing at the preposterously beautiful town of Motovun a few miles away.
Later we visited a wonderful restaurant, Konoba Mondo, in Motovun, and had a terrific evening enjoying Istrian produce that inspires its comparisons with Tuscany - first-rate olive oil, world-class wine and truffles galore. As we devoured plates of pasta, we could actually hear the truffle-hunting dogs in the valley below.
Istria is hospitable, charming, a bit off the beaten track and very much on the way up. Tuscany had better watch out…
First published in the Daily Mail - April 2016
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements