Your calls always answered within 5 rings.
As usual Jerry has been absolutely fantastic keeping us really well informed. Thanks for everything.
Superb as ever
The upgrade to Club for both flights was very successful. The ability to use BA lounges makes a lot of difference to the overall comfort of travel. For once both flights were on time and our hotel was just as expected, but exceptionally busy.
Thank you Chris. Everything went very smoothly. I shall be in touch next time I travel
Jackson is first class
I wouldn’t recommend Celebrity as it was discovered the mattresses were severely soiled by previous users (we’d had them 6 days so this discovery was shocking). It took 10 hours and 4 visits to Guest Services to (partially) resolve by which time I’d noticed other problems with the cabin. Not a great experience
Curtis and Finn thank you once again for the excellent service. You arranged my daughter's flight from South Africa saving her money. You also arranged our flights and hotel in Santorini which were great. I must say the hotel was excellent, the staff were so friendly and helpful I would recommend it to others. So thank you once again for your outstanding service. Both my daughter and I will be using you again soon.
Your help and attention to detail was much appreciated. All excellent.
Food in hotel was disappointing, staff were brilliant
Good hotel, flight on time, all good.
Although the airline were notified my wife needed wheelchair assistance, they had not been made aware she also needed the lift onto the plane. Fortunately, this was quickly rectified by the special assistance staff. Staff at our hotel were immensely caring and supportive of her needs during our stay. We cannot praise them highly enough.
Marshall Finnimore is excellent - he delivers every time.
Ray went above and beyond to find us the perfect trip - and it was
Private transfer was good. Hotel good and staff lovely. Shower was an odd design and leaked every time it was used. Food good. Lots of steep slopes and stairs so no good for anyone with a mobility issue although golf buggies were on call if needed. Lovely and quiet but walking distance to small town.
Brilliant holiday cruise in the Mediterranean, good stop off destinations, Very helpful and friendly staff on board. Followed on by five days in Lisbon at the amazing Convent Square Hotel where again the staff were wonderful and nothing wwas too much trouble. Thanks to Abbie for putting it together for us.
Scott was so helpful from start to finish. Everything was 100%
Brilliant all round
Hannah Kennedy provided an excellent service from start to completion of our holiday. We were provided with various different options and she was always available to answer any questions. We will certainly be using Hannah's services on our next trip.
As always, you are my ‘go to’ when travelling. You’re professional and a pleasure to work with. Thank you
Everything was well organised and location was perfect. Thank you
Jonathan Greaves as usual excellent
Ben Till was absolutely amazing in arranging the perfect holiday to Daios Cove. He was so helpful and made sure we had the perfect holiday yet again. We cannot thank him enough. We will continue to recommend him and DialAFlight
Another great trip. Loved the hotel and private transfers on time in nice cars. Thank you Charlie
Nice hotel. Pity about the music bars across the road open until 5am. Not to be recommended if you want a good night's sleep.
Really helpful staff and ALWAYS help me with anything I need. Takes the stress out of travelling
Once again, first class service from Kylie and the team at DialAFlight. We were able to go on holiday with complete confidence that our travel arrangements were in safe hands.
I have dealt with Brody for a number of years and each time he has given me special attention. Our trip to Kefalonia was magical and we are already planning for next year.
Seat allocation on the plane was bad. In future I would pay a fee earlier to book seats. Also a mix up with rooms meant that certain members of the family could not eat breakfast with the rest in the same restaurant Overall it was a fantastic place and a great holiday
I always find DialAFlight very helpful and easy to deal with
Ian Newton is nothing short of a miracle worker. I regularly share his contact details with family and friends and was delighted to be able to use his professional knowledge and efficient services when I joined STM two years ago. Thank you DialAFlight!
Vassilis was born in a boat.
His mother was trying to make it from her home on the island of Ammouliani only a mile across the Aegean to the mainland, but she was too late.
And so a boy came into this world at sea, and there was only one life he was fated to live.
Today, tall and bronzed, like a warrior from the legions of Alexander the Great, Vassilis is at the wheel of a speedboat thrumming across the sparkling seas off the Mount Athos peninsula in north-eastern Greece.
As we fly along like a turbo-charged bronco, dolphins breach the surface and plunge below, and then a sea turtle, almost 5ft long, slides alongside.
Vassilis's eyes instinctively scan the water - and then he shouts with delight. The man who has sailed these waters all his life hasn't seen a turtle here in 25 years.
Vassilis is the boatman at the Eagles Palace, a long-established family hotel designed to look a little like one of the many monasteries further along the coast.
It's 90 minutes' drive from the airport at Thessaloniki along a road that meanders through olive groves and low-lying wooded valleys into a corner of Greece that's a world away from the fleshpots of the party islands far to the south. We were afforded the warmest of welcomes.
Set on tumbling levels down to its own beach, the hotel is a labyrinth of terrace restaurants (serving food and wine from local farms, vineyards and its very own olive grove), cooling courtyards, beach bars and a large saltwater pool.
The beach itself shelves gently into water, which is astonishingly clear because the Aegean sweeps into the bay and then out again every 20 minutes.
There is a kids' club, probably more suited to younger children than our son, Mike, 11, and daughter Alice, seven.
Pavlos is the man if you want to take out a sea kayak or do some light paddle-boarding or more strenuous mountain-biking.
Unlike most dudes you meet at a watersports hut, he's got an MBA from New York — oh, and he runs ultra-marathons, too. He does a brilliant job of shepherding Mike on his first sea kayak outing, helping him steer his boat nimbly around rocks jutting from the sea bed.
Pavlos has just introduced a specialist course for children, which will see them developing their skills on the water as the week goes on.
If Pavlos is the urbane young face of adventure sports, Mr Dinos, the watersports supremo, is the salty sea dog who looks as though he might have sailed in his youth with Odysseus. Crinkly blue eyes smile out from under his weather-beaten cap as he waves his walnut arm and asks: 'What will it be today?'
Somewhat more costly adrenaline watersports include parasailing (70 euros for two people for ten minutes) and jet-skiing (50 euros for quarter of an hour). But, hey, you're on holiday.
While Alice yells to go faster on the jet ski, Mike chooses the more sedate but vertiginous thrills of parasailing.
As he is winched up into the piercing blue sky attached to a harness in front of his nervous mum, his face cracks into a huge grin and, despite his legs jiggling around like a demented frog, he calls it the 'best fun ever'.
This area of Greece is known for its astonishing panoply of monasteries.
Prince Charles is a regular visitor, spending time in the company of the monks in the Simonos Petras monastery, which crouches on top of a rock high above the sea.
Such is said to be Charles's fascination with the Greek Orthodox religion that he has installed Byzantine art in his Highgrove garden. Far above the twinkling domes, on the peak of Mount Athos itself, sits a stone building.
Who would build a chapel on top of a mountain 6,000ft high?, I wonder out loud.
'They have faith,' Vassilis tells me.
Then he recounts the story of the monk who tumbled over a cliff and plunged 150 metres. Surely, his fellows thought, he is dead. But he dusted himself off and trundled back up the hill. Miraculous, you might say.
One morning, Pavlos takes us boys on bikes into the town of Ouranoupoli - where an ancient watchtower stands sentinel above seafront tavernas - then we head out along a gravel track. Here, trees heavy with wild figs strain over the roadside and olive trees offer dappled corners of shade.
And at the end of the path? A monastery which is probably 10th-century, and the first of all those built along this peninsula.
It is a reminder of the history that seeps through the earth in this land — and courses through the veins of Vassilis and the other descendants of the ancients who shaped this Greek marvel.
First published in the Mail on Sunday - July 2015
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