Your calls always answered within 5 rings.
Support and help from Matthew Price is exceptional and customer friendly. Trip was excellent and great value. Only downside the transport pick up return to the airport was 20 minutes late so added a bit of stress after a lovely relaxing holiday. However, this was down to the local provider and not DialAFlight.
Hotel very basic but clean. Last time I ever use easyJet
Everything went to plan, thank you.
City centre hotel, The Barrister, was excellent, manager Marc, outstanding. Bit noisy at night but the expertise and recommendations by the staff were outstanding. Flights less good and our luggage didn’t arrive back in Glasgow, disappointing. Malta full of surprises, great food, very friendly , a wonderful time thanks again for your expertise.
Another great holiday organised by Dexter and his team.
Very helpful and thoughtful - made my holiday go very smoothly. Much appreciated
Excellent service as always. Thank you
Service is excellent but not very happy with the holiday location recommendation. The hotel was good but St Julian’s is very built up and it felt like a city break not a resort holiday
Thank you for all your help, especially the upgrade on the way home. Many, many thanks. I shall certainly recommend your service.
Excellent service from start to finish - the team really gave confidence that the holiday was going to go well and this was important as the booking was the first holiday abroad with my children.
Keep up the good work!
A bit too far from the beach
Takes the worry out of preparing for travel.
Tristan Chatburn arranged our trip as he has for many years. Every element of the holiday worked seamlessly - the flights, hotels and cruise - we had a great time. Another amazing DialAFlight holiday, looking forward to the next one now.
Everything was brilliant! Our hotel choice was excellent. The taxis arrived as booked. I have no complaints. Many many thanks for organising a special holiday for us.
Superb service from Rheese Gibson.
I was very pleased with the smooth operation of the whole trip - upgrade to business class, rep to meet us, lovely hotel, great staff and food and a smooth return. Many thanks
Private transfer taxi driver was rude because the flight was 1 hour late arriving
First time I’ve used a travel agent in a long time, will definitely do so again. Kylie and Robert were very helpful.
Once again Simon Pitman excelled providing us with a wonderful holiday, this time in Valletta.
Thank you Ryan - super time in Malta
Great holiday once again. Well done DialAFlight.
Special thanks to Matt Power
Once again excellent service
Simon Pitman provided superlative customer service and is a credit to your company.
Excellent. Good communication. Prompt help when required
Great recommended itinerary and outstanding hotel selection.
Professional, efficient and always at end of telephone if a query or problem to be resolved. Would not hesitate to recommend to others Zoe and team
Again, another great holiday arranged by Sean Furnival.
I absolutely always recommend DialAFlight to everyone. I wouldn't use any other company! Great service, communication and prices. Thank you
Awish to return is the best compliment a tourist can offer. Asking friends about Malta, I discovered they'd all become regular visitors to this beautiful and heroic island perched south of Sicily at the centre of the ancient trade routes of the Mediterranean.
One of the island's fondest fans is a former pilot who first arrived there during the Second World War, when Malta - an essential British naval base and under constant attack - won the George Cross for bravery. Chums joke he's still looking for the leg he lost in Valletta's Grand Harbour. He just says he loves the place. So does Meghan Markle, who came here in 2015 to check out her Maltese ancestry and found herself wanting to stay.
PARADISE FOUND
A three-hour flight from the UK, Malta features year-round sunshine, delicious food (like Meghan, I loved the rabbit stews and fresh fish) and an amazing history. People first arrived in Malta around 5,200 BC and formed farming and fishing communities. The island’s temple period started around 3,600 BC, a thousand years before the first pyramid was built.
UP FROM THE ASHES
Bombed to smithereens during the Second World War, the capital Valletta has finally been restored to picture perfect glory, ready for its reign as this year's European City of Culture.
Elegant old townhouses have been converted into boutique hotels. We stayed at Ursulino, where a roof terrace offers views across the enormous harbour to the ancient city of Birgu.
Ferried over in a gondola at dusk on our first evening, we joined crowds exploring Birgu's narrow streets by candlelight. All electricity is turned off for this one night in the October Festival when house-owners open their doors, musicians rove the streets and actors stage impromptu plays.
It was like stepping back in time to when the Knights of St John took refuge here. Exiled from Rhodes, Birgu was where they first built their lavish palaces during the three centuries they governed the island, defending it from naval attack by the Turks in the Great Siege of 1565, a battle you can safely relive on-screen as part of the well-designed Malta Experience.
There's no escaping Malta's heroic past. Every day, cannons fire a salute across the harbour to honour the Knights. One of the world's biggest and most comprehensive armouries, spreading out along a vast corridor of the Grandmaster's Palace in Valletta, displays an awe-inspiring array of weapons from that famous siege.
Any visit to Malta should include a trip to the ancient city of Mdina, the backdrop to movies such as Gladiator and Troy, and TV's Game Of Thrones. Visiting film stars love to wallow in the laid-back luxury of Mdina's sumptuous Xara Palace Hotel.
WHERE TO GO
It’s worth taking time to enjoy the lovely views over the Mediterranean from the towering Dingli Cliffs. The little fishing harbour of Marsaxlokk - be thankful all the islanders speak flawless English - boasts a cheerful outdoor market where you can buy lace, silver earrings, salted capers and even a fresh tuna head, neatly severed for you by a fisherman's wife.
The side trips add colour and fun. But Valletta is where you'll want to idle time away, strolling down café-filled streets while you discover more about Malta's amazing past.
DINING AL FRESCO
Restaurants played a large role in our five-day visit. My favourites were the outdoor cafe-style eating places centred around one of the two main streets that run the entire hilly length of Valletta.
There was plenty of time to sit and watch the world go by, including the unforgettable spectacle of four Segway-mounted policemen coolly rolling past as the advance guard for their president's black Daimler.
If you want to be sure of a welcome abroad, look no further. The George Cross symbolises a friendship with Britain that thrives as much today as it did during the Second World War.
First published in the Mail on Sunday - June 2018
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