Your calls always answered within 5 rings.
It was a great service
Fantastic customer support and communication
Fantastic trip - we were away for 52 days and had no problems with any flights or accommodation
Callum Patel is always on hand to help organise, especially when I extend my holiday, which I promised I wouldn’t do this time, but did! He is efficient, helpful and I enjoy dealing with him.
Great service as usual
Everything worked out well. Car hire was fab.
Every time we use DialAFlight our whole trip is smooth and never any problems. All the info we need is received on time. Aaron was incredibly helpful and knowledgeable and we’ve recommended him to friends. We shall be booking again with him shortly!
I’ve got friends that live in the USA and can’t believe the deal that I got and ask for the number to call. My question is this can it be done for them as well.
Great service. Will definitely use again
I missed my flight in Charlotte as not enough time to get there as first plane an hour late. Had to run like Forest Gump to catch 2nd at Charlotte but I made it by the skin of my teeth.
Tristan was fantastic - we have used his services on a number of occasions and he is really helpful
We’ve used DialAFlight for many years and would never consider using anyone else - the service is outstanding.
Very good sevice as it has been since 2016 when we first started booking through you.
Everything went very smoothly. We felt that if there had been any problem we could have contacted DialAFlight and they would have assisted us. Would definitely use again
The hotel was in a great place just one block from Grand Central
Another successful holiday with excellent arrangements and service from Gino and the team.
All the booking and details handled professionally and timely responses to everything, excellent.
Worth updating customers that internal flights from JFK at some terminals require arriving full 3 hours before, because of volume of international passengers rammed in the security queue. Only just made it to the gate!
Great communication and really good service from Thomas.
Good job Jenson
They take all the effort out of planning and organising
We had a great holiday and very grateful for all the help received from Bella
Happy my request for seat change was granted
Great company. Julie Harris is fantastic - she has always done what she says she will do and calls to make sure everything is in order
Smooth, seamless, super professional yet personally tailored service. Have used DialAFlight for around 20 years, never even considered any other travel service. Why would I when every booking is perfect? I never recommend any travel service except DialAFlight to my friends and family many of whom also feel they have found the ideal company for all their travel needs.
Would like to say a massive thank you to Zoe who sorted out my trip for me, answered all my queries and was a pleasure to deal with
Nothing to improve on
As always spot on.
Super helpful, friendly, personal service. It felt like nothing was too much, and nice touches like my husband’s gluten free meals meant we had a much more enjoyable journey.
Used DialAFlight a number of times. Very helpful with arranging our trip. Good price and would definitely recommend them.
The Portuguese have a specific word to describe a nostalgic longing for a place, 'saudade', and after visiting Lisbon it’s easy to see why.
It's conveniently close to the UK, it's in the same time zone - and is a hotbed of cutting edge culture and nightlife, exciting architecture, music events and super cuisine including a thriving pop-up restaurant scene.
Music festivals, headed by Nos Alive in July, rival Glastonbury and Reading.
At Nos Alive, one arena is dedicated to Fado, the melancholy music that originated in Lisbon in the 1820s and is making a big comeback. The festival shows how high Lisbon sits on the 'cool' scale, with a huge buzz in the city’s arts and design sectors.
Lisbon has helped fund many free music and arts events in troubled neighbourhoods to bring investment to the areas and the city is reaping the rewards.
A prime example of the success of this policy is an inner-city area called Mouraria, which used to be the old red light district but is now one of the city's trendiest locations and a magnet for visitors.
It has some of the most beautiful tiled buildings in Lisbon and is one of the top foodie hangouts.
WHERE TO GO
For global cuisine, head to the food market in Martim Moniz Square, or ask the advice of locals about many of the little-known restaurants - some in seemingly private kitchens.
There are also plenty of pop-up events run by Elisa Sartor and Valentina Toscano of Mani In Pasta, who also introduced us to the famous Portuguese custard tart.
The original tarts can be found at the Pastéis de Belém in the Belém area, but for an equally delicious treat in a more central location, try the Confeitaria Nacional shop at Praça da Figueira, which was built in 1829 and still contains its original interior. The pastries are a breakfast delicacy - copy the locals by sprinkling the tart with cinnamon or icing sugar.
From Praça da Figueira, a short Metro ride takes you to a jewel in the Lisbon crown - the indoor Time Out Food Market, which houses artisan food and drink stalls run by some of the biggest bars and restaurants in the city.
FOODIE HEAVEN
Visitors can choose from a number of culinary delights, including steak, sushi, dim sum, local cheese and charcuterie. I opted for a salmon, cuttlefish, tomato and seaweed burger in a cuttlefish ink bun that was absolutely delicious.
There are plenty of places for a more upmarket meal too, including the Bica Do Sapato restaurant, co-owned by Holly-wood A-Listers Catherine Deneuve and John Malkovich, and the hotel Tivoli, which features the Brasserie Flo, a grand 1920s-style dining room serving French food.
I indulged in some local oysters, followed by the most delectable prawn and asparagus risotto I have ever eaten and a salted cod with chorizo crumble.
Upstairs at the Terraço restaurant, diners get one of the best views of Lisbon. Later, we enjoyed a drink at the Sky Bar, a terrace with panoramic views.
Thanks to its hilly nature, Lisbon is famous for its terraces and visitors are spoilt for choice when it comes to verandas with a view that serve food.
People looking for a more modern and relaxed vibe should head to the Memmo Alfama though, a boutique hotel in the Alfama area that is built into the medieval walls of the city. Just a stone’s throw from the hotel is the Clube do Fado in Alfama, widely considered to be the best bar to hear Fado music.
NIGHT LIFE
The quaint streets of the historic Barrio Alto area come alive at night, with traditional and modern restaurants, Fado houses and lively bars staying open well into the night.
Lisbon is well-known for its extremely photogenic tiled facades. In some neighbourhoods almost every home is covered in the ceramics, splashing entire streets with rainbow colours.
Nowhere is this more evident than at Pestana Palace, a five-star hotel in a restored 19th century palace with views over the Tagus. The grand reception rooms boast fresco ceilings and decorative furniture.
On top of all this there are beaches less than an hour away from the centre and guaranteed good weather – the city with everything.
First published in the Mail on Sunday - May 2018
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