What 125 of our customers thought of Madrid...

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See another reviews on Trustpilot where 98% of customers say they'd book again.

Malcolm Cowan and his team are always immediately responsive and sort things out pronto. Would recommend highly.

Excellent service for the past 30 years from your company. Congratulations to Helen Jones who's my contact

Generally everything was OK but better information about the car hire pick up would have been good. We went to the car hire desks at the airport only to find that Centauro was offsite and used a shuttle bus.

Wouldn't use Paradors again. Staff seemed more concerned with their own convenience than the customers

Just a fantastic service with someone who is building a relationship with us and is beginning to know what we like.

Great itinerary. Had a lovely time. Will definitely book again in future.

Ethan was extremely helpful. Planned everything perfectly and was easily available to speak to on the phone. A wonderful trip to the paradors of Spain!

Delightful to work with the app and your team always so helpful, thank you

All well organised and problem free. Had a great time.

Advise that pools were closing on the 23rd Seprember. Alter the route so the last stop was nearer to Madrid. We realise that this may not be possible due to scheduling by the Paradors. All in all we had a superb holiday and will definitely consider doing Pousadas next year.

Everything was perfect, thanks.

Communication from Fraser was excellent. Paradores were excellent, but would have been VERY useful to know we were visiting during a festival in Avila and should have reserved one of the limited parking spaces. Finally, order of stays wasn't ideal leaving 230km to drive on final day. These quibbles notwithstanding it was an excellent holiday and decent value for money, thank you.

Five stars

Enterprise was not the car rental company we would have chosen.

City Break to Madrid. Petit Palace is good central hotel / base for getting about. Not the most luxurious on first sight, but clean, comfortable, good breakfasts and friendly, attentive staff.

Everything from DAF was excellent and our trip was lovely. Many thanks.

Molly is always super helpful. Appreciated that she did the return check in for me and sent Boarding Pass by email

Keep up the good work!

The personal care with even the most simple bookings is excellent

Howard is great

Hotel was miles out of the city, which was a faff. Virtually an hour to an hour and a half, subject to transport.

As always, fantastic service. No hesitation in recommending you. Love the out of hours service too. A problem with online checking was sorted so easily.

BA wheelchair assistance is chaotic and uncoordinated. LHR probably worst airport in Europe. Wheelchair assistance in Madrid was a dream despite its enormous size.

Jessie was brilliant!

Curtis was very helpful and the various reminders we received were great too. Thank you for a very good service.

So great to talk to a helpful human. Makes planning travel a pleasure again!

A really great support as usual

I just love DialAFlight. I always receive incredible service - friendly, professional and always tailored to meet my personal needs. Peter and his team have booked many flights for me over the past decade, some quite complex. Yet every time the best flights, that match my needs and budget are found

Austin delivers again

Been booking with you for years now. So happy I found you all that time ago. You never let me down.

Perfect paradors reign in Spain

These state-run hotels are often former palaces and monasteries that feature spellbinding architectural touches - and modern flourishes says Jeff Mills

They have been royal palaces, castles, manor houses, monasteries and convents but now government-owned paradors, iconic and often historic buildings, are the perfect places to experience Spanish culture. Here are some of the best...

GRAND IN GRANADA
Parador San Francisco is in a splendid setting within the Alhambra, the Moorish hilltop palace constructed in the Andalusian city of Granada between 1238 and 1358. Originally part of a 14th century palace, it was later converted into a Franciscan convent.
Don't miss: Exploring the parador's tower and serene courtyard - plus enjoying an evening drink in the gardens.
Details: From £390. Fly to Malaga, 78 miles away.

Parador de Santiago de Compostela

WORLD'S OLDEST HOTEL?
Said to be the oldest hotel in the world, Parador de Santiago de Compostela has provided lodging for pilgrims since the 15th century, and guests who have completed the Camino de Santiago pilgrimage are offered free meals. This luxurious parador has lovely Gothic and Baroque architectural touches.
Don't miss: Visiting the wonderful next-door cathedral.
Details: From £165. Fly to Santiago, eight miles away.

FORTRESS WITH ROOMS
In a Galician manor house within a medieval fortress close to the Portuguese border, Parador de Baiona features vaulted ceilings, lovely secluded gardens and a pool. Over the years, the fortress fought off pirates as well as one of our own: Sir Francis Drake, repelled in 1585.
Don't miss: A stroll through the old town and along the waterfront and port.
Details: From £139. Fly to Vigo in Portugal, 13 miles away.

Parador de Baiona

FOODIES' DREAM
Parador de Alcala de Henares is within the Unesco World Heritage Site town of Alcala de Henares, birthplace of famed writer Miguel de Cervantes. It retains many original features and also has a pool and spa. Rooms are across two buildings.
Don't miss: Its two excellent restaurants: San Tomas and Hosteria.
Details: From £165. Fly to Madrid, 17 miles away.

MOORISH AND MOREISH
Set within a medieval fortress that dominates the town of Carmona, with views across the Andalusian plains, Parador de Carmona has a Moorish-style tiled inner courtyard complete with a fountain.
Don't miss: A trip to see the nearby Roman amphitheatre and necropolis. Details: From £138. Fly to Seville, 18 miles away.

CADIZ IN STYLE
Also known as Hotel Atlantico, Parador de Cadiz is stylish and modern, located on the seafront. The hotel, just a few minutes' walk from Cadiz's atmospheric old town, features a swanky spa.
Don't miss: A visit to the walls and fortresses of Puertas Tierra.
Details: From £139. Fly to Seville, 87 miles away.

WONDER OF RONDA
Spectacularly located by the 120m El Tago gorge, Parador de Ronda has wonderful views across the Andalusian hilltop town of Ronda - and plush rooms. Its restaurant serves local dishes such as perdiz de la serrania (partridge braised in wine).
Don't miss: A visit to the museum at the nearby bullring.
Details: From £165. Fly to Malaga, 75 miles away.

LUXURIOUS MONASTERY
Within a former monastery with vaulted ceilings and a spectacular freestanding staircase, Parador de Plasencia has luxurious rooms with smart ensuite bathrooms. Plasencia is a pleasant market town in the province of Extremadura.
Don't miss: An early-evening drink on the terrace as you soak in the surroundings.
Details: From £115. Fly to Madrid, 162 miles away.

Parador de Sigüenza

CLASSY CASTLE
Parador de Sigüenza is within a magnificent 12th century castle in the city of Siguenza. Don't be put off by the forbidding battlements - the interior is lavish. The old banqueting hall is now a huge lounge decorated with suits of armour.
Don't miss: The 13th century Romanesque chapel.
Details: From £119. Fly to Madrid, 75 miles away.

LIVELY LEON
Parador de Leon is in one of Leon's most prominent and distinguished buildings, a former monastery dating from the 16th century. The interior is packed with works of art from Flemish school paintings to tapestries and contemporary works.
Don't miss: A drink and tapas in the town's lively Humedo district.
Details: From £164. Fly to Leon via Barcelona.

BRAVO IN COSTA BRAVA
Overlooking the Mediterranean on a rocky cliff by a Costa Brava beach, Parador de Aiguablava is a modern four-star hotel. There's an excellent outdoor pool and well-regarded restaurants nearby.
Don't miss: A trip to nearby Figueras to visit the Dali museum.
Details: From £138. Fly to Girona, 30 miles away.

CULTURED CANARIES
In San Sebastian, the capital of Canary island La Gomera, Parador de La Gomera is in a manor house. It enjoys outstanding views of Tenerife and its mountain, the volcanic Teide, and is surrounded by spectacular sub-tropical gardens. Rooms are smart with traditional decor and fans.
Don't miss: A visit to Garajonay National Park, a prehistoric rainforest.
Details: From £155 to £263. Fly to Tenerife and catch a ferry.

COUNTRYSIDE CALM
In a former Benedictine monastery, parts of which date from 6th century, Parador de Santo Estevo is set in remote, wonderfully peaceful countryside - plus it has an excellent restaurant.
Don't miss: A pre-dinner drink in the parador's unusual bar within a cloister.
Details: From £123. Fly to Santiago de Compostela, 75 miles away.

DRAMATIC MOUNTAINS
By the dramatic Picos de Europa, Parador de Cangas de Onis is another former monastery dating from the 12th century. Standard rooms are in a modern wing, while the best are in the old monastery.
Don't miss: A stroll through town to see the nearby five-arched Roman bridge.
Details: From £123; fly to Asturias Airport, 60 miles away

Parador de Hondarribia

BASQUE TREAT
Dominating the Basque town of Hondarribia on Spain's border with France, Parador de Hondarribia is within a magnificent 10th century castle. It's highlight is a superb terrace for sunset drinks looking across to France.
Don't miss: A trip to the nearby beach.
Details: From £138. Fly to Oviedo, 40 miles away.

BEST OF MALAGA
On a hill above the old quarter of Malaga, Parador de Malaga Gibralfaro is far enough away from the beaches to be crowd free. It's in a small traditional stone mansion next to a castle with great city views from the terrace .
Don't miss: The nearby Picasso Museum.
Details: From £133. Fly to Malaga.

First published in the Mail on Sunday - June 2024

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