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I was impressed with Rudi McCarthy and his team on our trip to Spain. They managed to arrange flights at times and prices which weren’t available elsewhere, booked a fantastic hotel at a great rate - and were even able to fix a booking problem which was nothing to do with them!
Tom was great! He gave excellent choices and suggestions and we found those hotels were the beat choice.
Becky was amazing, super efficient and professional - a pleasure to deal with. Thanks again for the amazing customer service.
Always professional, efficient and client focused! Wouldn’t go anywhere else!
I wouldn’t want to get car hire if it’s not on site at the airport
Matilda is simply fabulous. Quick to respond and very approachable.
Great location on the beach. Had seen reviews about noise but not a problem for us. And reasonable taxi rides into main city with lots of great shops and places to have meals and coffee breaks. Would go again.
First time I’ve used DialAFlight - the service from Matilda was brilliant - from initial call to flights booked was under 5 mins! Took the pressure out of what is normally an overwhelming situation and turned it into a pleasant experience - will never go back to trawling through flights myself. Fantastic. Can not recommend highly enough.
Only issues were around flight delays and Lufthansa dealt with them well.
Very helpful sorting out unexpected airline changes. Great customer service.
Great customer service. Thank you Jordan
All went very well: excellent apartment in a lovely city. A great antidote to the English winter…
Excellent service. Wondeful to speak to someone on the phone.
The plane was delayed and when we arrived for car hire it was closed. At 4am in the morning we were driving round in a taxi looking for a hotel!
Flights booked before Covid and DialAFlight kept me informed of all the changes. Staff were always friendly and helpful
Harriet went out of her way to help us to have a smooth trouble free holiday
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Smooth as clockwork as always. Thanks Adam. Great app too!
We wouldn't use any other service - Jane and Sadie are exceptional
The failures were to do with covid information especially that sent by the carrier for return flights to England.
Curtis has always been a great help especially when we had to change our flights due to storm Dennis.
Very efficient thank you
Very helpful and informative, when I needed advice you were there to reassure me about the paperwork and flight
Hotel Puerta Valencia is 4 star but no tea making facilities which was very disappointing for such a hotel.
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Thanks to Joe Orton and this team. Worked well- great hotel and Valencia is a good destination
Rory, another smooth trip, thank you.
This was the first, but will not be the last time I use you.
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The Mediterranean city of Valencia has an astounding cathedral, brilliant beaches, renaissance churches, some of the most striking modern architecture in Europe, fabulous seafood and gutsy red wine.
The locals are intensely proud of their city, culture and language, a form of Catalan called Valencian.
They might not shout about it as loudly as the Barcelonians, but perhaps that's because some might say their city is - whisper it - even better than Barcelona.
Who needs the whorls of Gaudi's Sagrada Familia when you've got the spiralled columns of the city's gothic Silk Exchange? Even paella was invented here.
After the River Turia flooded disastrously in 1957, the government diverted its waters. Now the wide green riverbed snakes through the city, providing 9km of parkland and a home for the Ciudad de las Artes y las Ciencias, an eruption of futuristic pavilions, lakes, an Imax cinema, aquarium and botanic gardens.
All of this is overlooked by the tallest opera house in the world, Santiago Calatrava's steel and concrete Palau de les Arts Reina Sofia, an ancient Greek helmet-shaped building.
Take a glass of wine on the breeze-cooled palm terrace before the opera or come back on Friday evening when music students from the nearby Berklee College of Music, the first international campus of the Boston-based college, give free concerts from April to October on a floating stage in the lake.
Valencia cathedral and the Micalet bell tower are must-sees, but be sure to look up when you are inside the cathedral.
The windows are filled with inch-thin alabaster instead of glass. This makes for a spectral interior rendered even more eerie by the presence of Francisco Goya's 1788 painting St Francis Borgia At The Deathbed Of An Impenitent, where a figure of Christ on the crucifix spurts blood on to a sinner.
Step into the cathedral's Holy Grail chapel, home to a revered silver chalice which, as it dates to the 1st century AD, might just be the real thing.
You'll find modern art at the Institut Valencia d'Art Modern (El Ivam) and El Greco paintings at the El Patriarca museum.
The city is famous for its ceramics and tiles, a tradition that dates back to the long years of Moorish rule. But you'll also find Picasso's work at The National Museum of Ceramics in Ciutat Vella, housed in a baroque palazzo with the most famous decorated doorway in Spain.
Go to the marvellous antiguedades shop on Corretgeria street, where there are tiles in geometric patterns, or line drawings of doves from the 19th century and earlier.
After taking in the Napoleonic-era shell marks in the ancient masonry of the Ciutat Vella's Porta de Serrans, have a restorative pitcher of Agua de Valencia. The madly baroque Cafe de las Horas, in Comte d'Almodovar street, serves this super-charged drink with cava and spirits. There are also non-alcoholic cocktails. And cake!
Like Barcelona, Valencia has a famous city shoreline, but you'll find fewer people on Malvarrosa Beach, a 15-minute bus or tram ride from the city centre.
Casa Carmela, set back from the Malvarrosa Beach, is the place for paella. Locals favour the rabbit offal, snails and chicken paella cooked on open fire pits.
Take a morning cafe solo in the Estacion Del Norte, one of Europe's best-preserved art nouveau railway stations, and marvel at the ceramic fruits hanging from columns and tile murals.
Just over 100 years old, Estacion Del Norte stands like a north African fort beside the city's brick bullring.
There has been a resurgence in local cuisine, with new takes on staples such as hake and pork.
The Mercat de Colon is a gastronomic destination with restaurants including Habitual, run by Michelin-starred chef Ricard Camarena.
In the Ruzafa quarter, the enthusiastic staff of 2 Estaciones serve tuna with peanuts, muscatel, lime and watermelon - and Valencian wine to make it zing.
First published in the Daily Mail - April 2019
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