Your calls always answered within 5 rings.
Everything that these guys organised went according to plan
Niall, as always, was superb
Fantastic holiday with no issues - thank you for the great hassle free service once again
As always Gavin looked after us well and everything was spot on.
Always great service
As always, Tony Judge was very helpful
Very competitive price for the holiday and good customer service throughout. Friendly efficient communication from Julie Harris, will consider doing business again for sure.
Mum had a great trip, though Emirates'assisted passenger service left a lot to be desired on this occasion
As usual Karl was extremely helpful when we asked to change the holiday
Dale is great - very helpful and knowledgeable
Transfer back to Mauritius airport was fraught. Driver arrived approximately 30 minutes late at the hotel and the drive to the airport was tense.
Truly mesmeric, up there with Blackpool and Bognor for me.
Malcolm and Nick really got this one spot on. Thank you both so very much, you made our anniversary
The Story hotel was a great choice. Excellent throughout.
Well organised itinerary!
Not your fault but flight delayed 28 hours in a week break. And some of the all inclusive benefits not as described.
First class service as always from the DialAFlight team
Alfie Davies is always meticulous and goes above and beyond to help.
Jason and his team did a fantastic job for us - no hiccups and everyone happy
More clarification needed on the all inclusive packages but would recommend Gino (in fact already have to two sets of friends)
Well done Cody, everything worked perfectly, flights, hotels and transportation all fabulous. Best holiday yet. Seychelles so picturesque. Thanks for all the advice.
We have dealt with Manny on a number of occasions - when booking our flights he has always given us the best prices and dates. Would highly recommend
Thank you so much Sam. You never disappoint. We had a wonderful time
Booking with DialAFlight we always get great service from Libby McGarry and her team, they keep in touch right up to the time you leave. Our recent trip went as smoothly as normal and we will book with them again.
We had a great trip to Mauritius, the hotel was excellent and totally lived up to its recommendation from Fergus. Slight issue with our flight being cancelled on the way back but DialAFlight were there to make sure the transfers etc were reorganised. All in all a great service. Now where to go next?
Grant Pattinson who booked our trip was brilliant. Charming, helpful and efficient .
Everything went exactly according to plan. The Transfer agents in Mauritius were particularly good, helpful and on time. No problems whatsoever.
Once again, an excellent holiday (this time to celebrate our Golden Wedding) where flights ran like clockwork and the accommodation was brilliant! Thank you Roy and Fraser
The pick up and drop off was very good. Rachel came to see me at the resort and arranged excursions for us
Somebody is always there to help and take things on board for any questions. Great company - especially Luke and his team. Thank you for your support and a great holiday.
Some of us simply can't do a whole English winter any more. For me, there is the added business every December and early January of being on the panto treadmill, three shows a day, in Guildford.
What's more, this year, the Grim Reaper had been scything like Poldark through my address book. I needed a break. I needed sun. Then someone suggested Goa is a goer. 'Goa?' said our son. 'Isn't that where you take stimulants and rave?' Well, excuse me if I rave.
THE LEELA HOTEL
The Leela Hotel is wonderful - despite the fact that Putin visits. Sir Mark Tully, the BBC's voice of India, stays, as does Sonia Gandhi, who arrived shortly after we left.
My wife Kate and I flew there non-stop and then had an easy 75-minute transfer.
Many of our fellow passengers were heading for package hotels up the coast, rather than sweeping into The Leela's discreet gates at the end of the peninsula.
A BIT OF BACKGROUND
The Leela was built 26 years ago and has benefited from less strict planning controls than exist now. It was able to secure a private beach then, not possible now, so that means it can put as many sun loungers on the sand as it wants.
Hotels now, fronting public beaches, can park no more than a dozen loungers. But for Leela guests, there are more than enough loungers for everyone.
Croquet is the only nod to the Raj, but the guests nevertheless are 50 per cent English: you can tell by their Boden linen. An elderly lady archaeologist from Pimlico, an accountant from Bromley, a yoga teacher from Hampstead. All regulars for decades. 'What makes this place,' they chorus, 'is the staff.' The astonishing ratio is 3.5 staff to each guest, lifting your finger before you're even aware that it needs lifting.
Of the rest? Russians (in bling), Euro-randoms (Italians leading the charge) and wealthy Indians. Their children are perfect: well-behaved and virtually invisible.
AT THE BEACH
The beach is perfect, too – no lacerating coral, the breeze cooling without sandblasting. At sunrise, there are dolphins. Sea eagles frame themselves beautifully between palm trees.
Sandpipers dart. Beach guards keep hawkers away. At night, you watch the lamps on the fishing boats and owlets hunting.
The huge rooms are scattered around 75 acres, overlooking lagoons where pink lilies bloom.
There are private villas, too, within the – yet more exclusive – Club, for Bollywood stars and Mr Putin. Silent buggies convey the elderly from joy to joy.
Conferences are discreetly arranged, wedding pavilions erected and down by morning. Indian ceremonies are welcoming and their tribute bands do a creditable Radio Ga Ga.
We attended not one, but two, Punjabi weddings of radiant couples we had never seen before, nor shall again, but may blessings rain upon them. My meditation class was too singsong to be intelligible, but the four-year-old Indian boy in front of me had it sussed. The gym is so deserted that the trainers are truly personal. In the top-flight spa, Kate had a magnificent holistic massage, with oils, bells and probably whistles.
CULINARY DELIGHTS
All You Can Eat was never like this. Thyme-scented lentil soup with roasted walnuts? Goan kingfish? A bewildering vegetarian menu, creamy dhals, dhingri palak? Desserts? How about rabri (cardamom condensed milk) and dates in soft, white fudge?
Trips to the Goan capital Panaji with your own driver are astonishingly inexpensive and you can shop there for textiles, paper and incense.
Ten miles on and Old Goa, with its Portugese churches, is unmissable. 'Another day in Paradise,' says the daily Leela newsletter. Nonsense. Paradise can't compete with this. Paradise won't have so many staff.
First published in the Mail Online - July 2018
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