Your calls always answered within 5 rings.
You are always super helpful and friendly, thanks.
Not very impressed with the service or food on Iberia, really poor actually!
Excellent service as usual
Hotel dated but well located. Check in with internal flight SP - RJ with GOL a real nightmare and your agent didn’t inform us that we would have to pay extra for any checked in suitcases
Exceptional service as usual.
Kirsty is great and we have used the services of her and DialAFlight for several years now.
I couldn’t make the check-in link work from your email and had to check in via the Avianca website - otherwise it was all very good
The services provided were truly remarkable, particularly the efforts of Seymour Fernandez, who went above and beyond to ensure that our holiday experience was enjoyable and memorable. I highly recommend their services to anyone seeking an exceptional holiday experience.
Excellent customer service - very helpful and I would definitely book again, top notch.
Very helpful & very professional
Another trouble free trip. Thank you Jeff and DialAFlight. I will be back to book with you again soon.
Becky was excellent right from the first phone call. We had a lovely time in Peru and Colombia. The transfers, guides and hotels were excellent. We will recommend to family and friends. We will also be using DialAFlight for all our future travels.
Tap airline cancelled flight which you helped with. Next day delayed flight caused us to miss connecting flight which was very annoying
I had an emergency - your 24hr helpline worked and it was sorted out saving me a flight and a lot of stress.
Thank you Riley for arranging our numerous flights in Brazil, helping us cope with the many changes in flight schedules and finding solutions!
Thanks again Keely for an amazing well planned trip
Many thanks to Curtis
Flight connections of 1hr 20 - 1hr 40 a bit tight after delays to the first leg flights .
All good. Five stars
Really helpful, thanks John and team!
Marshall and his team are exceptionally efficient and always at the ready to assist. Great service!
Shane, was my knight in shinning armour. I had to book a flight really quickly and on a budget and he found me my flights within 30 mins. He also took time to take me through what documents I would need to transit through America. So a big thank you
All went great again this year, many thanks
All flights were well planned and spaced out without much hanging around. The information by DialAFlight was spot on - a trip of a lifetime for my son and I.
Justin just great with our complicated requirements
Fabulous service - Ian Newton goes above and beyond and every other person I have spoken to at DialAFlight has been so helpful
Outstanding customer service from Stuart. Highly recommend
I had a slight issue on the holiday and after contacting Tristan he quickly resolved it. Great service provided and appreciated
I fully recommend
We had a great trip and the tours were excellent.
The dodo's image is everywhere you look in Mauritius, from the moment you arrive at the airport to the cover of restaurant menus. It seems a strange emblem to use to promote the island, considering it was the very place they were hunted into extinction in the 17th century.
The 3ft-tall, flightless birds were killed by dogs, cats, rats, pigs and, of course, humans who ate them, despite the unpleasant taste, until they became extinct in the 1660s while the island was under Dutch rule. But it's the national bird of Mauritius. And, like the dodo, the island has a complicated history. Replacing the Dutch, the French invaded in 1710 and ruled Mauritius for 100 years.
The population speaks French today despite the British colonisation beginning in the early 19th century (Mauritius became an independent nation in 1968). The majority of the population is of Indian descent, with residents also hailing from Africa, Fiji, China and, of course, Europe.
Mauritius is surprisingly verdant, full of rich green hills, woods and lush farmland. And another big surprise was its incredibly well-maintained road network.
Mauritius is a wealthy island with its sugar, rum and cut-flower exports. I travelled north up the east coast to Shangri-La's Le Touessrok Resort, which reopened at the end of last year after a major refurbishment (previously owned by the One&Only group).
No matter what time you arrive, your breath will be taken away by the entrance to the hotel with its huge mangrove tree filled with fairy lights - and then by the local art and huge, blown-glass light fittings in the foyer.
The resort sprawls across the bay with low-level beachfront villas connected by a path which you can use to pop to one of the three private beaches.
Depending on which way the wind's blowing, you will always find a tranquil suntrap; well, mostly tranquil - sometimes you'll get a party boat whizzing by with rum-soaked guests dancing on deck. As well as the beaches, the Mauritius hotel has two beautiful, and very quiet, swimming pools surrounded by tropical plants and trees. Lying in the shade and taking the occasional dip to cool off, the days could not have been more perfect. The hotel also has regular motorboat shuttles to its two private islands.
One is the venue for watersports such as parasailing and kite-surfing, while the other has an 18-hole golf course and a huge stretch of totally unspoilt beach, where we were serenaded by a guitarist who played Light My Fire ('Have you heard of The Doors?' he asked).
You might not want to, but there are plenty of opportunities to leave the resort. You can canoe among the mangrove trees, visit a local rum distillery, cycle along the coast or have a speedboat tour along the coast.
Our driver Charles was no stranger to full throttle, and we charged along with music blaring, leaving boats of Japanese tourists bobbing in our wake. We anchored at the Blue Bay Marine Park where we dived from the boat to snorkel among beautiful fish. Back in the boat, we were taken to a waterfall where we saw monkeys eating mangos from the trees on the bank, then to Fouquets Island, which houses an old lighthouse built by slaves, and to an ocean sandbank for a great view of the island.
The only view that's better is through the plane window as you leave, but you'll be too sad it's all over to appreciate that one.
First published in the Mail on Sunday - November 2016
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