Your calls always answered within 5 rings.
I couldn’t make the check-in link work from your email and had to check in via the Avianca website - otherwise it was all very good
Becky was excellent right from the first phone call. We had a lovely time in Peru and Colombia. The transfers, guides and hotels were excellent. We will recommend to family and friends. We will also be using DialAFlight for all our future travels.
All flights were well planned and spaced out without much hanging around. The information by DialAFlight was spot on - a trip of a lifetime for my son and I.
Justin just great with our complicated requirements
Ivor provided ecellent service at all times, no hesitation in using again and recommending Thank you
Iberia flight a disaster
The whole trip went like clockwork and the tour company in Peru were excellent - so helpful and friendly. All the hotels were very comfortable and the receptionists were very helpful with all our requests. Our guides were all so knowledgeable and pickups were always on time. A most memorable holiday.
Ash Pankhania was excellent - he guided me through my options and worked quickly and efficiently to get me booked and on my flights. Communication following my reservation was also excellent and I will certainly book through you again
I only use DialAFlight for all my trips. Shane is so helpful. It's so easy dealing with him.
Thank you to Raj and Jamie for getting me home safely!
Very pleased with DialAFlight
The layover time in Madrid on the return trip was very tight. I only just caught the flight back. Madrid airport is enormous and not easy to navigate. Something for you to consider.
Perfect service as usual, my fourth trip this year!
Thanks to Shane for all his help whenever I rang.
Kirsty was superb.
Outstanding service throughout from Noah. Best service ever, so professional , kind and caring. Highly recommended
My personal travel manager Leo was very helpful
Dylan was brilliant, he reassured me that everything was booked and confirmed and it was.
Great service from Rick and the team
Shelley was amazing. Thanks again for your support in getting me to my destination.
A wonderful trip - everything was perfect, pick ups, hotels and the care before was excellent
Chris has always been professional and efficient. A very good service indeed.
All good again! Thanks
As always, Miles is a super valuable part of our travel planning.
Bradley has been our agent for years and never let's us down.
Another great service provided by Logan
I knew I wanted to go to Peru and see the Incan temples, and after speaking to Eric it was clear he knew the kind of thing I wanted and could provide. It was a very easy and relaxing holiday with everything laid on. There was a great balance of rest, great hotels, sightseeing and adventure - the time in the jungle was especially exciting! The fact that Eric had done the same trip made things a lot easier as it was very helpful to talk to someone with personal experience of that tour. I felt that I was in safe hands due to his personal expertise and experiences. It was a trip of a lifetime and it showed in how he spoke about it to me beforehand - and it turned into the same for me! .
I will use you again for September. Thank you.
A really good job Wayne, thanks
Keep up the good work!
Peru is often considered a backpacker’s destination - after all, one of the highlights is a long hike to Machu Picchu in less-than-glamorous (but certainly scenic) conditions.
But as the country has become increasingly popular destination, trips there have been transformed - and it's possible to stay in the lap of Peruvian luxury. Following the cue of Gwyneth Paltrow, who visited recently with her children Apple and Moses, five-star options include hotels with personal butler service, restaurants with world-renowned chefs, and even (if you can really push the boat out, so to speak) private train travel. An Inca citadel in the 15th and 16th centuries, Machu Picchu wasn’t on most of the world’s radar until it was ‘discovered’ by Hiram Bingham in 1911. With its breathtaking views of the Andes and improbably-located ruins, it’s truly a sight to behold.
The Sumaq Machu Picchu Hotel is one of two five-star hotels in town - it's the go-to spot for celebrity visitors such as Indian actress Aishwarya Rai and has racked up accolades for being one of the top hotels in South America. After being picked up from the town’s rail station, guests are welcomed with a pisco sour - the country’s signature drink - as well as home-made chocolate in their rooms, where they can enjoy sweeping views of the Vilcanota river and mountains.
Following a day up at the ruins, nothing is more welcome than a stint at Sumaq’s Aqlla Spa, where visitors have a range of blissful treatments from which to choose, including the signature Aqlla massage and Andean stone massage.
Though there are direct trains that take travellers to Machu Picchu all the way from Cusco, Inca Rail offers a private chartered service, the Inca Princess, from the Sacred Valley town of Ollantaytambo.
Stars to have chartered it have included Miss Paltrow, Mick Jagger, Bono, and David Guetta, as well as foreign leaders. The Inca Princess provides an entire private car with a dedicated staff of three for the 1 hour 45-minute journey.
For a $10,000 round trip, the car seats up to eight, who are welcomed on board with champagne or tea, served a gourmet meal and who watch the stunning countryside through UV-protected windows, or from the car's balcony.
Peru’s Sacred Valley is dotted with rich in Inca heritage, including villages, Ollantaytambo and Pisac, archaeological site, Moray, and ancient salt mine, Salineras de Maras.
The Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado is a Starwood resort that has earned awards for sustainability and enticed famous names such as Susan Sarandon and, most recently, Jill Biden.
Tambo del Inka’s Hawa restaurant serves organic vegetables from its own garden, and adventurous eaters can try a local delicacy, cuy - that’s guinea pig - served in a less intimidating fillet form.
The former capital of the Inca empire, Cusco can keep a visitor busy for days with its beautiful churches, convents, and temples.
The JW Marriott Convento hotel is a restored 16th-century convent which retains some original structure. Check-in under the glow of a giant 70,000-Swarovski-crystal homage to the sun god Inti, and guests are welcomed with a helpful cup of coca or mint tea, which can alleviate altitude sickness. The property - the bedrooms of which have oxygen piped in - is built atop Inca ruins, and tours highlighting its history are offered.
The Belmond Palazio Nazarenas hotel, which has had stay One Direction and, again, Miss Paltrow, is also a former convent, with fountains in the courtyards dating back to the 17th century. The rooms here are also oxygen-enhanced. A personal butler escorts guests to their rooms.
The Senzo restaurant is beside the pool and is headed by Virgilio Martinez, the chef behind Lima’s world-renowned Central restaurant.
The capital is often overlooked, but is worth a stop for scoping out the pretty Miraflores neighbourhood and partaking in the foodie scene - particularly if you can get a reservation at Central, which ranked number four on the exclusive World’s 50 Best Restaurants list last year.
The award-winning Swissotel Lima boasts a grand lobby with live music. Bedrooms have walk-in closets and cosy robes - while the spa is the last word in luxury.
First published in the Mail on Sunday - April 2017 More articles below...