Your calls always answered within 5 rings.
Philippa handled everything expertly.
Jenson is very helpful
We loved the resort
Stan is great - he always gets us a good holiday
It had been 8 years since I'd last used DialAFlight, yet I was welcomed back like an old friend, and dealt with in the same professional and efficient manner that I'd previously enjoyed. James was my point of contact this time and his advice, recommendations and attention to detail paid off on a faultless family holiday to Dubai.
As normal everything went great.
Smooth flights both ways. Thank you
Slick and easy, thank you
Love that the telephone is answered almost immediately and that it feels like a personal service
Great all around service from the team. Fast to respond to any questions. Provided us with lots of options to choose from. Competitive pricing.
Again first class service, thanks Lucy
Great to get the flights for such a good price compared to what was offered directly by the airline. Brilliant service, thanks Marty.
Excellent modern hotel with large bedrooms. Very good selection of buffet food for breakfast, lunch and dinner. Staff at hotel 5 Star.
Thank you for sorting out the veggie meals on the return flight from Cairo. It was easy to communicate with DialAFlight and I appreciated the immediate positive action.
I would like to thank Noah for his hard work with booking our trip.
Excellent as ever.
Your service was great as ever but the Habtoor Grand is nowhere near as grand as it used to be. Now flanked by 2 clubs playing very loud music from noon onwards so a very loud beach experience.
Full breakdown of holiday from VIP lounge, pick up, hotel, flights, best experience. All taken care of. Fantastic. Thank you Manny
Mia Furnival was excellent (as she was last year) and we would not hesitate to recommend DialAFlight. Our holiday was wonderful and full of happy memories.
Holiday made so easy and relaxed with everything taken care of. Thank you Karl / Joe
I had a brilliant experience with DialAFlight and will be using them again on my next holiday. Natasha assisted me brilliantly. Great travel agents
Adam helped rebook our trip after Love Holidays let us down and cancelled our original holiday. I would definitely recommend them and the service provided was fantastic.
It is always nice to speak to a person straight away rather than a series of automated answering lines
Thank you for organising a great trip
Great service as usual.
Dylan was excellent helping us choose our hotel. He went above and beyond to help us make the booking go smoothly and get the best deal. We won’t hesitate to book again.
The service was fabulous and the travel manager always reachable for questions
The hotel where we stayed was lovely. Possibly not the right fit for us. But still had a lovely time
I have recommended Michelle and her team many times and I look forward to booking again with you.
Great support
It has become the playground for celebrities and the destination for those looking for that little bit extra. Because Dubai is definitely extra.
It’s a chocolate gateau encased in gold leaf served on a diamond platter.
You struggle to find a burger that hasn't been improved with truffle and foie gras. Robert Cavalli has his own club. The buildings are taller, the shopping malls bigger, and everything, apart from the actual desert itself, is shinier.
However, I found myself positively surprised at the real gems I found among the oversized rhinestones. I discovered a lot of genuine hospitality once I scratched the surface.
I wanted to experience food that reflected Dubai. When I was recommended OKKU I raised an eyebrow. Japanese? Really? But I found everything at OKKU crafted to perfection and - of course - topped with truffle and foie gras.
My Dubai companion and I kicked off the evening with a cocktail masterclass by OKKU's top man John Leese, Middle East Head Bartender of the Year.
Despite it being years since I was a terrible bartender and a slightly better cocktail waitress, I managed to shake up some rather tasty drinks.
After John regained control of his shaker, we fell head over heels for his Hanafubuki cocktail, a twist on a classic Clover Club with gin, raspberries, peach liqueur and topped with bubbles.
The drinks were accompanied by edamame in a truffle teriyaki sauce which had me asking for a spoon.
And then the food. Highlights included: The 'O Style' Avocado Volcano, which was set alight in front of us. Usually I consider setting food on fire a bit naff - but in this case, I am prepared to make an exception.
A Yuzu-Saikyo Miso black cod stopped conversation and I lost my Wagyu beef virginity to what may be the finest piece of meat I have ever put in my mouth: cooked table-side on a hot Himalayan salt stone with garlic-soy and oroshi ponzu.
Other restaurants worth a visit: Hakkasan's Dubai venue offers a range of set menus, such as Taste of Hakkasan. Do not leave without having the Jasmine tea-smoked Wagyu beef ribs.
And don't miss the all-you-can-consume Friday brunch at Saffron at the Atlantis Hotel.
When the PWYTs (Pretty Wealthy Young Things) get bored of the couture shopping (Dubai is home to the world’s biggest mall – which has a footfall of 80million per year, and they are building another one) they get into watersports.
We spent an afternoon at Water Adventure Dubai, which offers everything from jetskiing and wakeboarding to fly fish rides. My Bond girl dreams were fulfilled when I found myself sitting inside the 'head' of a motorised shark, which speeds off across the surface at up to 50mph.
Dubai visitors who want to spend a day at the beach outside of their hotel are recommended to do so at a Beach Club. There are public beaches, such as Kite Beach, but you need to bring your own parasol/lounger/refreshments.
RIVA Beach was a welcome oasis of peace, located right on Palm Jumeirah. As well as a good lunch spot, it has the benefits of current-free water and gorgeous sunsets.
Many of the clubs in Dubai are names known around the world - Mahiki, Amika, Movida. We headed to Pacha - which, instead of importing their concept from London or Ibiza, has a distinctly Dubai flavour, which was very refreshing.
The evening starts with dinner - the Chilean sea bass was divine - served with a cabaret show, which mixes dancers, singers, a magician and acrobatic performances. The transition into a nightclub was seamless - suddenly we looked up and found ourselves in a club.
When I hear the name Robert Cavalli, I think of animal prints. Opulent yet tacky. However, Blasé could not be further from this, so don't let the fact that it's located within the Cavalli Club at the Fairmont Hotel deter you. Blasé is sexy, sleek and intimate. And they play live jazz, every night.
The drinks list is excellent, but bar manager James Estes is more than happy to go off menu to find exactly what you're looking for, and I was served an Espresso Martini which has only been bettered by two people - the man who invented it, Dick Bradsell, and his daughter Bea.
Tip: Have tissues ready when you hear the opening notes of Georgia On My Mind. I had makeup streaming down my face.
Another hidden gem, Nippon Bottle Company, which opened earlier this year, is another speakeasy-type venue worth ending a night in.
Hidden behind a bookcase in the lobby of Dusit Thani Dubai, it has an impressive list of Japanese whisky, and a nice, chilled atmosphere.
First published in the Mail Online - February 2016
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