Your calls always answered within 5 rings.
Chris has been our agent for many years. Our holiday bookings are always very well managed.
I have been using DialAFlight now for over 10 years. And In that time I have never had a bad word to say about Arthur or the company. Last year when I had some trouble with the hotel I booked in Thailand you sorted it all out while I was there. Top company that I will always be using.
Dylan was amazing at crafting our ideal holiday. Nothing was too much trouble for him to organise. Would highly recommend any time.
Thank you for making our trip so stress free!
Very streamlined process. Amazing service by Robbie and the team
Raj, Noah and Charles are all amazing!
Karl Patel was an absolute star, dealt with everything for me from beginning to end. Absolute stress and hassle free experience. Highly recommended. Keep up the good work
Great prices, fantastic support throughout and great communication. I was thrilled with the flights and my hotel which was so important to me being a first time solo traveller. Can’t wait to book my next trip with DialAFlight.
Mia was really good. Ringing before departure to check all was OK before we travelled was a nice touch. App was also great. Kept everything in one place. Currency converter was also useful
5 star service!
As always, exceptional service. Even though this was just a flight only booking all went smoothly and the phone call the day before departure is a nice gesture and much appreciated.
Every part of the trip was exactly as planned.
Amazing holiday booked through and recommended by DialAFlight
Regularly book flights through DialAFlight - Ryan and his team are exceptionally professional and will continue to book with them
Karl is amazing.
As ever, Sebastian provided excellent service and made sure everything went according to plan. I wouldn’t trust my travel plans to anyone else.
The flights are a nightmare with Lufthansa - no fault of your own. It takes off and lands in Larnaca and then on to Heathrow. That is because there is no availability according to Lufthansa to change a crew in Tel Aviv. Hard to believe!
A big thank you to Adrian Crolla for organising our family trip to Egypt and answering all our questions.
Ryan is the most helpful travel agent I know.
As usual no issues
Been using DialAFlight for years. They always come up tops. Great agents - Ross and Kirsty - and first class service.
Tammy was exceptional. Everything exceeded my expectations - I was a little anxious about travelling alone with my daughter, but honestly, everything was so seamless, I am still on a high.
Very supportive and timely information given. Reassurance when needed.
Geat service all round - thanks
This is my second holiday booked with DialAFlight. Not disappointed.
The trip was amazing and stress free, everything was on time with no delays. Itinerary was as stated and the private guide was amazing. Couldn't have asked for more. We had an amazing holiday
Ryan was helpful from the start to the finish.
Oscar was amazing to deal with - any information I needed he was always there
Everything was great. Would have been helpful to have been asked about meal preferences when booking
Very good trip and hotel was fabulous. They started renovating the hotel late last week but due to their expertise there was zero impact on us but you may bear this in mind for your future customers
It has become the playground for celebrities and the destination for those looking for that little bit extra. Because Dubai is definitely extra.
It’s a chocolate gateau encased in gold leaf served on a diamond platter.
You struggle to find a burger that hasn't been improved with truffle and foie gras. Robert Cavalli has his own club. The buildings are taller, the shopping malls bigger, and everything, apart from the actual desert itself, is shinier.
However, I found myself positively surprised at the real gems I found among the oversized rhinestones. I discovered a lot of genuine hospitality once I scratched the surface.
I wanted to experience food that reflected Dubai. When I was recommended OKKU I raised an eyebrow. Japanese? Really? But I found everything at OKKU crafted to perfection and - of course - topped with truffle and foie gras.
My Dubai companion and I kicked off the evening with a cocktail masterclass by OKKU's top man John Leese, Middle East Head Bartender of the Year.
Despite it being years since I was a terrible bartender and a slightly better cocktail waitress, I managed to shake up some rather tasty drinks.
After John regained control of his shaker, we fell head over heels for his Hanafubuki cocktail, a twist on a classic Clover Club with gin, raspberries, peach liqueur and topped with bubbles.
The drinks were accompanied by edamame in a truffle teriyaki sauce which had me asking for a spoon.
And then the food. Highlights included: The 'O Style' Avocado Volcano, which was set alight in front of us. Usually I consider setting food on fire a bit naff - but in this case, I am prepared to make an exception.
A Yuzu-Saikyo Miso black cod stopped conversation and I lost my Wagyu beef virginity to what may be the finest piece of meat I have ever put in my mouth: cooked table-side on a hot Himalayan salt stone with garlic-soy and oroshi ponzu.
Other restaurants worth a visit: Hakkasan's Dubai venue offers a range of set menus, such as Taste of Hakkasan. Do not leave without having the Jasmine tea-smoked Wagyu beef ribs.
And don't miss the all-you-can-consume Friday brunch at Saffron at the Atlantis Hotel.
When the PWYTs (Pretty Wealthy Young Things) get bored of the couture shopping (Dubai is home to the world’s biggest mall – which has a footfall of 80million per year, and they are building another one) they get into watersports.
We spent an afternoon at Water Adventure Dubai, which offers everything from jetskiing and wakeboarding to fly fish rides. My Bond girl dreams were fulfilled when I found myself sitting inside the 'head' of a motorised shark, which speeds off across the surface at up to 50mph.
Dubai visitors who want to spend a day at the beach outside of their hotel are recommended to do so at a Beach Club. There are public beaches, such as Kite Beach, but you need to bring your own parasol/lounger/refreshments.
RIVA Beach was a welcome oasis of peace, located right on Palm Jumeirah. As well as a good lunch spot, it has the benefits of current-free water and gorgeous sunsets.
Many of the clubs in Dubai are names known around the world - Mahiki, Amika, Movida. We headed to Pacha - which, instead of importing their concept from London or Ibiza, has a distinctly Dubai flavour, which was very refreshing.
The evening starts with dinner - the Chilean sea bass was divine - served with a cabaret show, which mixes dancers, singers, a magician and acrobatic performances. The transition into a nightclub was seamless - suddenly we looked up and found ourselves in a club.
When I hear the name Robert Cavalli, I think of animal prints. Opulent yet tacky. However, Blasé could not be further from this, so don't let the fact that it's located within the Cavalli Club at the Fairmont Hotel deter you. Blasé is sexy, sleek and intimate. And they play live jazz, every night.
The drinks list is excellent, but bar manager James Estes is more than happy to go off menu to find exactly what you're looking for, and I was served an Espresso Martini which has only been bettered by two people - the man who invented it, Dick Bradsell, and his daughter Bea.
Tip: Have tissues ready when you hear the opening notes of Georgia On My Mind. I had makeup streaming down my face.
Another hidden gem, Nippon Bottle Company, which opened earlier this year, is another speakeasy-type venue worth ending a night in.
Hidden behind a bookcase in the lobby of Dusit Thani Dubai, it has an impressive list of Japanese whisky, and a nice, chilled atmosphere.
First published in the Mail Online - February 2016
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