Your calls always answered within 5 rings.
Everything was great, including Singapore Airlines
Matthew is brilliant - we have always been happy with everything he’s organised for us
Roy Copeland is tremendous
Thank you once again Raj
All good - again - thanks very much
Many thanks to Roy Copeland for arranging our hotels. They were all excellent and ideally located. The various flights, hotel/airport transfers and car hire you organised also worked out perfectly. Thanks once again for all your expert help and advice.
Many thanks for fulfilling all my travel needs so professionally. I look forward to the next time.
Agents are good at their job and quickly able to propose best routings and fares. I particularly like that they represent all airlines so you can find the best options from multiple airlines with ease, and all from one company.
although we got our connecting flights both were due to depart as we got to the gate. It worked perfectly but can I suggest that timings around bio security and customs should be factored in. For example at Auckland the international and domestic terminals are not connected and you have to go through Bio security as well. This is a minor observation as the planning and holiday were very good and credit to Les and Teddy
Kylie booked us an amazing trip from north to south of New Zealand. Everything went smoothly and was tailored to our needs. Spot on!
Pre-booking of my seats was really helpful. You couldn't have done more. From best price to best service. I have already recommended you to others.
Well done. Five stars
Extremely helpful especially when I needed to alter my flights to get back to UK early. Understanding staff who gave me options. Wouldn't hesitate to recommend, and will use them again
Edward was excellent in sorting out my travel plans. Very good communication from start to finish. Would recommend this travel company.
Very good experience
It was all perfect.
Everything went smoothly. Cathay is a great airline.
Changes had to be made to flights mid tour. Despite 13 hr time difference all done with speed and efficiency. Thank you Raj.
Another excellent putting together of all we had asked for. We’ll be in touch soon for the next trip.
You explained the options very well to enable an informed decision and you were responsive to any queries. An excellent service.
Great service and very efficient
I am so glad I used DialAFlight and will definitely use them again. The service and support was excellent and it felt like Milo really cared about my trip. Thanks so much
Brilliant service, thanks Ben and team. Flights and car hire all went to plan. Look forward to using you again
Troy and Gareth were both first class, as usual, and have always met my expectations with their friendly and professional manner.
Great service, hope to use again
Great service as usual from DialAFlight
Riley needs praise for all he did to get the flights at a good price and times and also his follow up calls and all info if I had a problem. I highly recommend DialAFlight and will use again definitely
Excellent, as always. The DialAFlight App was most useful for keeping up to date with changes. Merry Christmas to you all at DialAFlight.
Thanks - all went well.
Both hotels were very good but Traders in Kuala Lumpur was exceptional. Location and level of service provided.
Sir Howard Arriving at our Thames B&B, we're told by the landlady that in the event of an earthquake, we should assemble at the cattle grid.
We're not in England's Thames Valley - this is the historic town of Thames, 90 minutes' drive south-east of Auckland on New Zealand's North Island.
SO MUCH TO SEE & DO
This country's spectacular, exotic beauty was forged by earthquakes and volcanoes over millions of years. The South Island looks and even sounds like the Scottish Highlands. Parts of the North Island resemble Jurassic Park.
It's no surprise that Kiwi filmmaker Peter Jackson used his native country as the backdrop for The Lord Of The Rings. About a third of New Zealand's four-and-a-half million people live in Auckland, with the rest spread over a country slightly bigger than the UK.
Our trip was part normal holiday and partly to follow the British Lions rugby tour.
Arriving in Christchurch, we found it still scarred by the tragic 2011 earthquake - a constant reminder of how this lovely land came into being.
Driving south to Dunedin - so Scottish we had haggis and whisky for breakfast - we spent a glorious day exploring the craggy Otago Peninsula. We saw rare royal albatrosses with wings like wind turbines crash-land on a cliff to feed fluffy chicks too fat to move; we watched baby-blue penguins waddle up the beach at dusk for a cuddle, honking amorously; and we nearly tripped over a snoozing sea lion on windswept Allans Beach.
SWEET REMINDERS
New Zealand's endless miles of neat wooden bungalows, with pretty Victorian ornamentation, white picket fences and soporific verandas, filled me with nostalgia for my childhood in a wooden bungalow by the River Thames near Windsor.
There are two sets of initials a visitor to New Zealand should know: the All Blacks rugby team are the ABs - and SBs are sauvignon blanc wines.
VINEYARD TOURS
The New Zealand SB boom is exemplified by the Woolshed Vineyard, which produces Mud House wines in the Marlborough region at the top of the South Island. The Woolshed ranch was once a sheep farm, but the sound of shearing has been replaced by that of SBs being swirled round the palate by brilliant young winemaker Cleighton Cornelius.
Mud House was sporting enough to sponsor the British Lions - another reason to buy its excellent wines, including sauvignon blanc and pinot noir. After sipping several, we took a ferry to the North Island, passing many hidden sandy coves glinting in the moonlight.
Next we headed north to Rotorua, New Zealand's unofficial Maori capital. The Maoris came to New Zealand some 500 years before Captain Cook landed here in 1769, but no one is sure where from. Guesses range from Hawaii to Indonesia.
Maori chiefs handed sover-eignty of New Zealand to Britain in the 1840 Treaty of Waitangi.
A WARM WELCOME
Some say that NZ has made a greater success of integrating two ethnic groups with starkly contrasting cultures than any other country.
A fun way to experience New Zealand's natural underfloor heating is at Hot Water Beach, on the Coromandel Peninsula. Dig a hole in the beach, let the cold waves dilute the boiling sand and you have your own bubble bath. But beware: get the mix wrong and you'll be scalded where it hurts.
A FUN FINALE
We ended our tour in Auckland, where we joined thousands of British rugby fans who swapped beer, banter and ballads with the locals in harbourside bars and restaurants.
We stayed in Auckland's Ponsonby district, a kind of mini-Notting Hill with yet more quaint bungalows. They make for a novel skyline, with skyscrapers and the ocean right behind them.
We twice bumped into ex-Irish and Lions rugby pin-up Brian O'Driscoll in Ponsonby as well as AB star Beauden Barrett - though a friend laughed off our celebrity sightings, saying: 'There are so few people in New Zealand, you soon get to meet them all!'
First published in the Mail on Sunday - October 2017
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