Emma Pearce brilliant, so helpful and professional

Lesley Portlock Visited Palm Springs | Posted on 17 Oct

We've been using DialAFlight for 17 years and they recently arranged a family trip visiting New York, San Fran, Palm Springs and Chicago. However our son decided to skip part of the trip and join us in Palm Springs. When he couldn't check in before our return flight we rang the 24/7 helpline and got an immediate response from a very helpful lady at 2 am in the UK. She explained that if there is a NO SHOW, the whole booking is cancelled by the airline! We had no idea. She called us back after 20 minutes and was fortunately able to reinstate the rest of the booking for a small fee and saved the day! Moral of the story - DialAFlight service is great. If there are any changes to the itinerary it should go through DialAFlight so the booking remains intact!

Neelofar Khan Visited Palm Springs | Posted on 03 Oct

As I get older, having you to remove much of the stress of travel is very reassuring. Thank you

Sandra Maccaw Visited Palm Springs | Posted on 14 May

Thomas has once again been very helpful, checking with us a couple of times prior to our flight. Everything went very smoothly! Will be in touch later in the year to arrange our next trip.

Susan Harding Visited Palm Springs | Posted on 27 Feb

You were great - so reassuriing to have someone to answer all questions and turn to in case of need.

Rachel Douglas Visited Palm Springs | Posted on 20 Feb

Super hassle-free service

Cyril Dodd Visited Palm Springs | Posted on 05 Jan

Your emergency helpline was excellent

Caroline Hunt Visited Palm Springs | Posted on 10 Dec

Thanks to Cody's suggestion that 20A was still available I managed to get a window seat on return

Piers Storie Pugh Visited Palm Springs | Posted on 10 Nov

Travis was brilliant as usual

Josephine Wheat Visited Palm Springs | Posted on 10 Oct

Excellent, friendly service

Richard Burdick Visited Palm Springs | Posted on 15 Mar

Roy did a great job with our flights

Nicholas Shephard Visited Palm Springs | Posted on 07 Jan

Fantastic service - will defo be using again

Cheryl Slee Visited Palm Springs | Posted on 02 Jun

Vinnie is efficient, well informed and reliable. Takes all the stress away

Susan Baker Visited Palm Springs | Posted on 29 Apr | Stayed at La Quinta Resort & Club, Curio Collection by Hilton

Need to be informed that internal flights for US have to pay for luggage.

Gary Head Visited Palm Springs | Posted on 08 Apr | Stayed at Crowne Plaza Memphis Downtown

Everything was excellent

Maggie Jans Visited Palm Springs | Posted on 09 Feb

Barry was excellent

Yan Wu Visited Palm Springs | Posted on 01 Jan | Stayed at The LINE Hotel

11/10 for a truly professional service! Absolutely first class in every way. We'll be back soon

Ian Lloyd Visited Palm Springs | Posted on 02 Jan

Travis was brilliant, keeping me up to date with emails and phoning me two days before travel to make sure we were comfortable with our plans. He provided a fantastic service which makes for stress-free travelling. Very much appreciated.

Josephine Wheat Visited Palm Springs | Posted on 23 Apr

Very pleased, thank you

Ann Whittaker Visited Palm Springs | Posted on 02 Dec

Have used you several times in the past and the service is still excellent.

Carolyn Ballard Visited Palm Springs | Posted on 12 Nov

Everything worked perfectly. Thanks

Gilda Holzman Visited Palm Springs | Posted on 07 Apr