Your calls always answered within 5 rings.
Exceptional service from Taylor and his team. Couldn't have asked for more.
Not impressed with BA flight
Another great trip
Emily has been excellent throughout especially with the extra challenge of having a baby. And knowing there was someone available 24/7 during the journey if we needed them was such a bonus! Thank you!
Friendly and efficient service, would definitely recommend
Fantastic trip - we were away for 52 days and had no problems with any flights or accommodation
Super helpful, friendly, personal service. It felt like nothing was too much, and nice touches like my husband’s gluten free meals meant we had a much more enjoyable journey.
Always excellent, special thanks to Ed who I have known now for 17 years and also Dennis and Iver - keep going lads - you do an awesome job always
Zac never lets us down
Always helpful and reliably responsive - having a phone call answered very promptly with immediate connection to an actual person without going through some annoying menu is why I will continue to use DialAFlight
Fast and friendly service from Courtney. All the arrangements went without a problem. We thoroughly enjoyed the holiday.
Assistance made sure that we made our flight from Amsterdam to San Francisco as there was a very quick turnaround. However, it was too quick for the luggage which didn’t arrive until the next day.
I was very impressed to receive a call at San Francisco airport to check on our welfare after we changed our return flights. The care and prompt action taken was very reassuring.
Everything perfect. Thank you
Great service from Niall, even when we were on our holiday he provided assistance to find a hotel.
Edward made our special holiday to USA a breeze. He booked our flights and hotel saving us many hours of looking for the best deals. He kept us updated with emails and any questions I had were answered promptly when I called. We travelled with my 85-yr-old sister and assistance was second to none with the exception of Heathrow which was chaotic to say the least! It was comforting to know that whilst we were travelling DialAFlight was just a phone call away 24/7 should there be any issues. We highly recommend them and will definitely use them for future holidays .
Troy is your best member. He has always acted for me and again provided the best service anyone could ask for
DialAFlight never fails to give support, advice and a first class service. After many years, I would never book flights with any other company.
Everything was brilliant and in some cases better than expected! Will definitely book future holidays with DialAFlight
Excellent help
Excellent service from DialAFlight day before our departure when issues with flight. Dollar car hire very disappointing. Poor service in San Francisco office, huge wait, car not ready.
The only disappointing thing is that our party couldn’t sit together on the outward journey.
Many thanks Seymour for your responsiveness and help both before and after booking.
Great service. Always there when we call even when we are abroad. Annabelle knows what we like and books our hotels accordingly. So far never been disappointed. Flights have been excellent. Hotels and locations are perfect for us.
Very friendly and helpful. Always accessible. Accommodated all our needs and requirements. Would consider using again.
Everything went to plan. No issues anywhere. Pre-trip advice was good.
DialAFlight are always efficient, professional and go the extra mile. Mathew Price and his team at Manchester are amazing
First class service - for both business and pleasure
24 hour helpline was great when my flight was cancelled on the day. Thank you.
Harvey and his team always provide a truly fantastic service. Thank you
Sitting on San Francisco's famous Pier 39, sauce-stained children slurp huge bowls of clam chowder. In the background, Alcatraz's forbidding, mist-shrouded silhouette rises from the ocean.
The nearby gift shop is doing a roaring trade, churning out striped underpants and replica prison-issue toiletries bearing the tag line, 'don't drop the soap', all to a soundtrack of the pier's famous blubbery, barking sea lions.
WHERE TO FIRST
But the waterfront – with its many fresh crab restaurants – will soon look very different. The green-fingered team behind New York's urban High Line has now turned its attention to the Presidio – a beautiful, sprawling park overlooking the bay.
The tunnels burrowing through it will soon form the base of a spectacular, 14-acre park known as Tunnel Tops. When it opens in 2019, there will be beautiful views of the bay and meadows filled with fragrant wildflowers.
During 1967's Summer of Love, pier workers fought their way through crowds of garland-waving hippies who gathered here to shout about the Vietnam War.
THEN AND NOW
Now, more than 50 years on, hipsters have replaced hippies in Haight-Ashbury. A handful of psychedelic shops filled with tie-dye are squeezed between boutiques and organic cafes.
The closest encounter I have with a possible hippy is when I crouch down to take a picture of an enormous rainbow-themed piece of street art and accidentally disturb a dreadlocked local dozing in a doorway.
At Pork Store Cafe, a 40-year-old Haight Street institution famous for its huge breakfasts, I meet Amanda, a local, who tells me how the area's beautiful, Victorian, pastel-hued houses are being snapped up (and lovingly refurbished) by dotcom billionaires. She complains that prices have rocketed.
As I cycle towards the city centre, a smiling skateboarder shouts his encouragement and speeds past me – uphill. I realise his skateboard is battery-powered. I recall my chat with Amanda and wonder if it's Mark Zuckerberg or someone similar.
MOMENTARY ESCAPISM
On the recommendation of a friend, I stop by Hotel Zetta in downtown San Francisco. Since last spring, it's been home to the world's first hotel-based virtual reality room. It's free to try – those in need of a moment of escapism (without the mind-altering drugs) can simply walk off the street into the padded room and slip on the headset.
I do so and find myself standing atop a shipwreck, one of several colourful worlds to be explored.
VIRTUAL SIGHTSEEING
Neon fish swarm around me and when I turn around, I'm face-to-face with a huge, blinking whale. The next moment, I'm in a mountainous valley (apparently it's modelled on the landscape of Washington State).
Despite being just metres away from the rumbling trams, I can wander to a cliff edge and peer into a valley so deep that my stomach flips.
On my final night, I check out China Live, one of the city's newest restaurants. The walls are lined with hand-painted tiles showing local landmarks, such as the Transamerica Pyramid.
CHINATOWN
I sit at one of the communal tables and try jellyfish for the first time (it's salty, rubbery and delicious) with a potent, dragon fruit tea-infused cocktail.
Chinatown borders North Beach, a bay-side neighbourhood with a huge Italian community. I cycle home past Italian flags painted on lamp posts and delis blaring opera music.
In a nearby park, Chinese women perform perfectly choreographed tai chi routines near students making the most of California's decision to legalise marijuana. Suddenly, that Summer of Love doesn't seem quite so far away.
First published in the Daily Mail - May 2018
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