Your calls always answered within 5 rings.
Superb as always - thank you so much Lloyd
It would have been good if it had flagged up on the Jaaneman Riad’s details that they serve dinner if pre-ordered. Especially for people arriving early evening. The Riad was excellent and the staff were extremely friendly and helpful. Would highly recommend it. Thank you Ewan and Lee
Thanks for your support Jed. Rwand Air were very trying
The staff onboard Titan were polite, helpful and went the extra mile. Also thank you to Mason and his wonderful team
Great as always
Pete is always brilliant
Doug, you're simply the best. All went to plan.
I've used your company several times and will continue to do so. Although not the cheapest you offer excellent service with superb communications especially, when through no fault of yours, things went a bit wrong with the airline.
Only downside of the trip was BA. Punctual smooth flights but on board was very poor; they offered us roast chicken for breakfast and quickly ran out of fruit. DialAFlight support was great.
Matthew is always brilliant. We have recommended him to so many. We feel absolutely supported on our travels and wonder why anyone makes their own bookings when they could benefit from the support given by DialAFlight
I have used your service many times and have even recommended you to other travellers during my trip
Great planning and attention to detail. Thanks again Billy
The car hire inclusion was seamless - definitely do it again and many thanks for your help and efficiency.
I will be back for further bookings
The holiday was perfect in every way and the service from you was superb. FYI flying economy class with British Airways was poor and I would never fly with BA again.
Ethan was great - very helpful.
We will definitely use the company again
Although we booked ourselves into Rosenhof Boutique Hotel Oudtshoorn South Africa and Lemoenfontein Game Lodge Beaufort West South Africa they were both very good and we would recommend these places.
We’ll do it again.
Perfect holiday arrangements. Everything went like clockwork. Jeff who we deal with was very helpful
Excellent as always.
Your personal service and problem solving was superb throughout, particularly when RwandAir kept changing their flight times at very short notice. Sorting out the mistake that RwandAir made in splitting our bookings from Lusaka to Kigali on the return flight was gold dust - I wouldn't have known what to do. Thank you very much.
Marshall was excellent, as always. I will definitely be booking with him again in the future.
Julie is top of the pops.
Warn customers about immigration time in Marrakech - 2.5 hours queuing. They may be able to book priority
Marrakech airport has horrendous passport control queues. It took 3 hrs to get through so our transfer taxi had left. It was over 2 hrs when leaving the country. Clients should be warned of the delays, as should taxis waiting for clients.
As usual great service Kirsty
Emirates flights are a bit long to get to South Africa via Dubai, but very clean, comfortable and reliably on time! TIP 1: I booked a "Low Fat Meal" and got served long before anyone else, which gave me more time to cover my eyes and sleep during the flight! TIP 2: I booked aisle seat on the inner seating so as to have just 1 person disturb my sleep during the flight. Luck had it that I have nobody seated next to me on any of the 4 flights!
It would have been helpful to get more information about the trek. We received some great info by Altezza - but only upon arrival.
Fantastic holiday only gripe is there was no transfer from hotel to airport arranged on way back
Half the celebrity world, including singer Rita Ora and Star Wars actress Daisy Ridley, have been carousing on Miami's famous beach.
Everyone else in the know (and with a few million to spare) is buying up property. Last year, more than 4.9million cruise passengers sailed through its port. What's going on?
Well, the climate helps. The mid- 20s is a typical temperature for a winter day in this part of Florida, while we're shivering in Britain. The changing arts scene is upping the temperature, too.
Art Basel, a cultural showcase that stages art fairs around the world, brings in dealers and innovative artists.
Last year's festival was bigger than ever, with 77,000 visitors. A new art museum, Perez, opened in 2013, featuring contemporary works from the U.S., Caribbean and Latin America.
And there's a lively street art scene, the best of which can be seen in the former warehouse area of Wynwood, north of downtown Miami and roughly bounded by NW 36th Street, NW 20th street, I-95 and NE 1st Avenue.
In just a few short years, this once undistinguished locality has become the arts hub of South Florida. It started with murals, street art, and graffiti, encouraged, unconventionally, by the neighbour-hood's early developers - spawning vibrant spaces teeming with outdoor art.
Today, there are more than 70 galleries and museums, dozens of new restaurants and bars, and hundreds of companies and innovators working in a place that feels alive with creativity.
Here, one wall – with its wild splashes of colour by graffiti artist Rafael Sliks – is not dissimilar to the creations of Jackson Pollock.
There are wonderful new hotels. Faena, at the north end of South Beach, is pure theatre. There are gold columns and cosseting scarlet all over the place, from the toiletries to the bedroom curtains, and extraordinary art.
Have you ever seen a mammoth skeleton embossed with gold leaf? Me neither. But there's one by Damien Hirst called Gone But Not Forgotten, displayed in a climate controlled box on the terrace. You can see it from the beach and it's even illuminated at night.
There is also an exotic mural in the entrance by the Argentine-born artist Juan Gatti, which features flamingos, palms, tropical birds and skulls, transporting you into a fantasy jungle – a theme that's continued throughout.
This is the vision of Argentine developer Alan Faena in collaboration with film director Baz Luhrmann. And it extends to the surrounding area – the Faena Forum, which opened recently, holds art installations, intimate concerts, a theatre and a bazaar-style shopping area.
And that beach. It's on your doorstep. Skip across the boardwalk and you can explore its ten miles of sand and sample the life and soul of Miami.
One morning, I take an Aeroga class, a mixture of yoga and aerobics, that has my heart thumping. On a more leisurely ramble, I see wiry retirees walking with little dogs, cyclists and even someone on roller blades.
More people are out and about in the shadier afternoons. But despite the many hotels that back onto its sands, it is still not especially crowded.
Brightly painted lifesaving posts make colourful markers.
In one spot, something involving police cars is being filmed. In another, an artist is sculpting voluptuous mermaids from the sand while, on the rocks, a model is being photographed in provocative swimwear.
You can walk from Faena to renowned Deco Ocean Drive in around 40 minutes, or hire a Citi Bike from £2.80 for 30 minutes.
Author Jan Morris, in Coast To Coast, called Fifties Collins Avenue, which runs parallel to Ocean Drive, 'a street of nightmarish hotels, each more feverishly grotesque than the last. Pink and saffron and blue, with… a constant stream of visitors, like a flood of some barbarous beverage, forever moving in and out of their doors'. But I like the pina colada paint job on Ocean Drive, though it is similarly busy with just a touch of the tawdry.
Bars line the streets, Bentleys cruise the Tarmac, drunks sway along the pavements and you can have your fortune told by a South Beach psychic.
The north end of Collins Avenue is a classier turn. Here, you can start or end the evening in The Regent Cocktail Club at the Gale Hotel. Or sit outside in the enveloping warmth of a Miami evening at 27 Restaurant And Bar.
They serve a tasty twist on tapas, but the portions are not small. This is America, after all.
Round that off with a Smoke and Sparks cocktail (tequila, jalapeno, lime, flaming salt) in the bar back at Faena and you'll be as convinced as I am that Miami is still living the dream.
First published in the Daily Mail - August 2016
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