Your calls always answered within 5 rings.
Your performance was efficient BUT we were less than pleased with the hotel. The room had seen better days and it was expensive. So I would not recommend the hotel .
DialAFlight are always efficient and cost effective. The best thing are the reminders and continuing support before your trip, making you feel secure that someone is looking out for you.
Your part of the service was excellent. Now Virgin, well that's another story...
Calvin always very helpful with good recommendations and follow up
Thank you so much Colin and team. There were a few issues with our seating but Colin had chased and informed the airline to correct this which resulted in the issue being solved on our flight.
Wonderful service from start to finish. Out of hours service is also first class if you’re unfortunate enough to have to use it. So reassuring to be able to speak to someone who can help in case of difficulties while abroad. Definitely recommend this company. My first choice always.
Samuel has always answered any queries or questions. It's really good that people answer your calls quickly. App is brilliant. First class experience
Absolutely fabulous as always! Everything went like clockwork - and you even arranged the return flight to arrive 1/2 hour early back into Heathrow!
It was wonderful to work with you guys -amazing and correct for everything. Thank you again, Lisa.
Organisation by Michelle was perfect as usual
I felt that if anything did go wrong, you would help.That is a comforting thought.
Friendly and super helpful as always. Thanks Connie
All good thanks to Owen.
Had lost baggage and phoned DialAFlight for advice. They responded as quickly and helped as best they could
Yet again Gavin Dattani came up trumps. Always delivers that’s why I have recommended him to many friends and colleagues. Gavin has worked with me and my family for over 20 years.
I've been a customer of DialAFlight for 10 years and I can say they never disappoint. I trust this company with my money and travel plans, and working with DialAFlight makes all aspects more enjoyable because I know things will be in order. Big shout out to Dominic for your time, expertise and patience.
Wouldn’t use any other company.
Great job. Thanks Kieran.
Amy Hibbert is brilliant and I recommend her to all my friends.
Great communication, every time. This is the 4th time we've booked with DialAFlight and we've had the same great standard and clarity when booking.
Great service as always. Liam and team are assets in your organisation - great work and service as always
Miami was crowded and my wife had her purse stolen..
Sorted our emergency issue out straight away. So helpful
Once again our beloved Eric lived up to his promises
My sisters were very impressed with all the arrangements - from the wheelchair assistant, the transfer car and the driver, who was very helpful. I always book my trips with you - worth every penny and no worries
Keep up the good work!
William is a first class ambassador for DialAFlight. A true font of knowledge
As always dealing with Joe and DialAFlight everything went completely to plan. Thank you for taking the strain out of holiday planning.
All bookings were excellent and they were delivered on time and with no fuss
Nick Beattie always sorts my trips out and is always on hand every step of the way. Cannot recommend enough.
I remember the first time I went to Miami Beach. It was to film an American version of Trigger Happy TV and I was not really looking forward to it.
I thought it would be a combination of Miami Vice flashiness coupled with theme parks. How wrong I was.
The moment I got out of my cab in South Beach, I was hooked. The heady mix of wonderful weather, glorious Art Deco buildings and a blend of American optimism and Cuban joie de vivre made the place crackle with excitement.
I stayed at The Tides on Ocean Drive and just down from the glitzy hacienda where Gianni Versace lived and died. South Beach was on a resurgence, having almost nosedived into a no-go zone in the 1980s.
One of the opening scenes in the movie Scarface shows a drug deal go terribly wrong by way of a chainsaw, and the dilapidated street this happens on is Ocean Drive.
Then the fashion and music industries started to use it as a location because it was cheap and looked amazing. Everyone else followed.
I'd sit on the terrace of The Tides and watch the glamour pass by. One morning I was joined, at neighbouring tables, first by Mike Tyson and an entourage of eight, followed by the rapper Ja Rule and his pet lion. SOBE, as South Beach is known, had truly arrived.
I hadn't been back for a while and wanted to introduce my family to it. I hoped they'd love it as much as I did.
I opted for an old favourite hotel called The Albion. I'd stayed there while filming another show and it is ideally placed at the top of Lincoln Road Mall, the pedestrianised street that cuts through South Beach and is packed with stores, restaurants and bars.
The Albion has a fabulous bar, Repour, and a pool that is a refuge from the bustle of the city.
We normally breakfasted at News cafe, an Ocean Drive institution where you get some of the best people-watching in the world. Then we'd head off for the day's activity.
One day we visited the Wynwood Walls, a must-see in Miami. Another formerly dilapidated area, it has been transformed by street artists from around the world invited to use the neighbourhood as their canvas. It is now fast becoming gentrified and is packed with hipster stores and cafes along with the extraordinary art.
Cycling is the best way around South Beach. We rented bikes for a couple of days and zoomed around soaking up the street life and never, ever seemed to have to go uphill.
Having reached the southern tip of Miami Beach and wandered out to the end of the pier to get a fabulous boat's-eye view, we would often lunch at Monty's, a relaxed place on the Miami side of the island that's great for sunsets and cocktails.
Or we'd hop in a cab and head to Coral Gables. This ridiculously wealthy community has a little jewel in its crown - The Venetian Pool. It's an oasis, a public swimming pool made from a former coral quarry in the 1920s - the most beautiful swimming pool I've ever been to.
Then it was back to SOBE, gawping at the fabulous seaside properties on Star Island.
Come the evening, we'd normally wander down Lincoln Road Mall to one of our favourite places - Rosinella, an authentic Italian trattoria where we could sit outside and watch the world go by.
For a treat, we'd head south to Jo's Stone Crabs, a SOBE institution. You can't reserve a table so you put your name on a list and then sit down for a drink to wait your turn.
The food is extraordinary. Huge stone crab claws dipped in mustard sauce, wonderful aged steaks that melt in your mouth.
SOBE is the place to be - take it from me. As my daughter Parker put it, it puts you in a 'Sunshine State Of Mind'.
First published in the Mail on Sunday - August 2018
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