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Once again DialAFlight sorted out our flights and car hire and everything went smoothly.
DialAFlight is by far the best company I have ever used. Staff are exceptional. Nothing is too much trouble. I needed to email twice during our holiday and someone got back to me almost immediately. So nice to know someone is at the end of a phone or email if you need help or reassurance. I can not recommend them highly enough.
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My trip went very smoothly and my flights with all airlines were good. Jerry was great keeping in contact. I have recommended him to several people and I know he’s booked other friends already.
Great service - could not recommend Kirsty enough.
Kuala Lumpur Airport much further away than expected. At least an hour's drive. Re: Malaysian digital arrival card - Immigration officials very disorganised and we ended up having to complete it twice. When flying to Auckland KL airport only had 3/6 desks manned. Long and chaotic wait. Would advise arrive 3 hours plus early for flights out of KL.
Everything was good apart from the problems with the satnav in the car
Not all the information given was detailed enough. For instance we didn't realise there was more than one ferry provider, which operated from different terminals, fortunately we found this out ourselves before travel. Communication, support and advice we received before the trip was good.
Note to Callum - all went very smoothly thank you.
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We were kept informed of any changes and all went to plan. Would use DialAFlight again
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All went perfectly
Riley was, as always, responsive to our plans and gave some helpful and practical advice. We had a cracking holiday!
We were well informed about changes to our flight times. Good value ticket prices
Trip ran smoothly from start to finish. All flights worked well, smooth transitions. Hotels were in perfect locations for our needs.
Your provision of chauffeur and airport assistance throughout our journey was much needed and worked perfectly. Thank you!
Very happy with all my flight details and assistance I received at the airports. Thank you to Alan for all his help
Many thanks to Charlie Miles for his excellent input
Bella did a fantastic job, no question
Great availability on the phone to help and prompt follow up with email documentation
I recommend to all my friends to use DialAFlight. Always respond quickly, get the best deal and help out if there is a problem,
Great customer service. All made very simple and easy, thank you
Travis is always extremely helpful
Always helpful and speedy.
As ever, it was a brilliant experience booking our flights through you. Knowledgeable about routes and transfers, I always find it takes so much of the stress away to book our long haul flights with you.
Wayne Bailey has been excellent throughout this travel plan. Would highly recommend him.
From start to finish the whole process with Nicole was really easy. She tailored a trip to my requirements and even helped us out the day before we were due to fly back with our seating arrangements. Overall a very professional service
Just the time between the connecting flights on return was a bit tight. Otherwise all perfect.
We had multiple problems with getting our request for vegetarian meals - these weren't available on 3 out of 4 flights. But otherwise great service from Becky and the team thank you
We were in the Pump Room bar of a hotel on Chicago's Gold Coast, one-time favourite of the Rat Pack.
My friend Melissa, who has lived in the Windy City for decades, approached the full and large coupe of vodka martini with lips puckered. Her cocktail looked capable of stunning a bull elephant. 'Clint Eastwood was here last time I dropped by,' she said, casually.
We tripped into the night air and headed down to the junction of Rush St and North State. This is the apex of Viagra Triangle, where silver-haired 'manthers' with big wallets and young partners drink Napa Valley's grandest crus.
FIRST PORT OF CALL
'Let's check out Hugo's Frog Bar,' said Melissa. 'It's more French than anything in Paris.' She was right. I live in France.
'Hey look, it's JB Pritzker,' she said loudly, pointing at a portly 50-something sitting nearby. 'He's standing for Illinois state governor next year for the Democrats. He's also the owner of Hyatt hotels.' In a stage whisper, she added: 'He's worth $3.5 billion.' Two glasses of good sauvignon blanc came to $50, but Melissa coughed up before I had even fumbled for my wallet.
SOMETHING FOR EVERYONE
Chicago is the place to come if you are a food lover who likes sport, art, music and architecture. And bars. It's cooler than New York, easier to get around and, despite a reputation for violence, is one of the friendliest places on the planet.
After the Frog Bar and a stupendous dinner at upmarket steakhouse Maple & Ash, we went to Buddy Guy's Legends.
This is a sprawling cavern of a Chicago Blues bar where you could easily bump into Eric Clapton, Robert Cray or any number of big blues names. Buddy himself was playing to a full house. I nursed a pint or two of Guinness slumped on a barstool.
Above me were the Stratocast-offs of Keith Richards, John Lee Hooker and BB King.
Owing to jetlag I don't remember much after that, until waking up in the New York Life Insurance Building in the financial quarter. This elegant art deco early skyscraper was recently converted into the Kimpton Gray Hotel.
ARCHITECTURE
Built by William LeBaron Jenney, the father of the skyscraper, it's one of the finest buildings in a city whose architecture is more restrained and refined than that East Coast dazzler, the Big Apple (though Trump Tower strikes a jarring note on Chicago's otherwise elegant riverside).
Around the corner from the Gray is a very well-known location from many films, including the recent Batman films – the Chicago Board of Trade building, with its statue of the Roman goddess Ceres on the roof.
We later took a skyline helicopter trip, flitting among the rooftops, which put the scale and grandeur of the place into perspective.
Chicago rears up from the shores of Lake Michigan – from a swamp where Algonquin Indians grew onions and garlic.
Still a little jetlagged the following morning, I cycled the river path and then a short stretch of Lake Michigan before visiting the Lyric Opera of Chicago, the second-largest opera venue in the world (New York's Met is bigger).
It's a staggeringly grandiose palace of art deco and art nouveau, which opened a week after the Wall Street Crash. Maria Callas made her U.S. debut here. That afternoon, the echoey palace of sound was full of ghosts.
Down on the pedestrianised Chicago Riverwalk is the City Winery, beside the bridge made famous in the great car chase in the 1980 hit movie, The Blues Brothers.
A LOVELY END TO THE TRIP
The Winery buys grapes and makes its own wine, so Melissa and I shared a carafe before wandering across the river to the House of Blues, the music venue co-founded by The Blues Brothers star Dan Aykroyd.
It was pretty empty because it was mid-afternoon, but was still full of atmosphere.
After a delightful cruise on the vast lake and a spin around the Museum of Contemporary Art, it felt like my whirlwind trip to Windy City had blown itself out all too soon.
First published in the Daily Mail - February 2018
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