Your calls always answered within 5 rings.
Perfect flights with Air Lingus to Las Vegas. Thank you so much
Frazer and Bradley were brilliant with both the flights I booked. Very attentive and sorted out any problems we had. Very easy to contact. All really good.
Charlotte was excellent, booked everything for me and it was seamless. Very happy.
Good job Jenson
The advice and support Ryan gave for this very special trip was 10/10
I never have to be concerned or even think about our flight and car hire in the USA. Rupert, at the Sale Office, handles everything like the consummate professional he is.
Great service from Sarah and team as usual
When checking in at Luxor Hotel I was advised that there would be a forty something dollar nightly charge.
Ashley was exceptional as always with planning our trip! The itinerary was always updated and sent over in advance and he was open to any questions we had. I would also like to add that ALAMO car hire, in both Vegas and LA was amazing - the speediest car hire ever, no hassle at either end. Would highly recommend.
I have been dealing with Zac for 17 years now and you would not get better service
Great contact, polite and friendly service. This is the 2nd time I’ve used this company and would be happy to use them again
Great service from start to finish
All holiday bookings went really smoothly and well informed. Adam is excellent. Will definitely use DialAFlight again,
With us all the way, sent us reminders. I could call with any questions. I felt reassured in case anything went wrong
Nadia is very helpful and patient
Gordon is the man. Five stars
Great communication - everything went well, thank you
I’ve been using this company for a few years. I wouldn’t use anyone else
Leo was great and answered every question even while we were away
Great service and peace of mind because you are not an automated service.
Many thanks for organising our dream holiday, superb support from start to finish
Harry is amazing. Very efficient. Great customer service. I love the app.
I blogged my latest trip to America booked through DialAFlight which included Las Vegas, San Diego, Dallas, New Orleans and New York. A number of my Social Media friends asked where I booked this trip and I have provided them with details.
Only issue was we were told we would get car with full tank of fuel. We arrived late evening and eventually chose a car from where we were told to, drove out of car park and found it had less than half a tank of fuel. We reported this the next day but didn't get any response.
Eve is an absolute legend - amazingly organised trip from start to finish
Alfie Davies always extremely helpful and obliging. Nothing is too much trouble and bookings always run smoothly. Will continue to consult Alfie for all our travel requirements.
Virgin Atlantic was a letdown regarding the upgrade I paid for.
It was a great trip, exceeding our expectations. The car hire, hotels and itinerary worked really well. We do have a couple of suggestions for travellers who might do a similar trip if it would be helpful.
Orlando and Billy were so helpful and accommodated all our requests
Fabulous, fantastic … five stars
The Cosmopolitan in Las Vegas is – like many hotels in the city – labyrinthine. It really is simply gigantic, with 3,026 rooms and suites and a 100,000-square-foot casino. There are myriad elevators and seemingly never-ending corridors and getting lost is not difficult.
A HOME AWAY FROM HOME
However, I discovered that it’s still remarkably homely. Our room, a ‘terrace studio’, was spacious and comfortable, with two plush queen-size beds
The hustle and bustle of Sin City was quickly forgotten and I felt quite reluctant to leave the room. The luxurious bathroom and its deep bathtub also had a magnetic effect.
Along with the terrace it’s here that I spent most of my time. It boasts a panoramic view of the Strip and overlooks the famous Bellagio fountains. Utterly mesmerising.
The hotel has plenty of other features that ensnared me – the 14 dining spots, for example.
These include award-winning Jaleo, the first Vegas location of David Chang's Momofuku restaurants, Masterchef judge Christina Tosi's milk bar and foodie fave Eggslut, which serves up wholesome egg sandwiches despite the rather risqué name.
We tried out two other restaurants in the city during our stay. Beauty & Essex is one of Manhattan's trendiest – and like the original, chef Chris Santos's first foray outside New York is entered through a pawn shop, leading to a gilded space with a 1920s Gatsby vibe.
ESTIATORIO MILOS
The following evening, we headed to Estiatorio Milos. The Greek restaurant is known for serving the freshest seafood – and every morsel we tried was more-ish, yet seasoned simply with just olive oil, salt and pepper.
The restaurant's signature dish, the Milos Special, consists of delicious paper-thin zucchini and aubergine, fried and seasoned to crispy perfection. It's presented in a tower that is disassembled to reveal a serving of tzatziki.
WHERE TO DRINK
For drinks, the Chandelier is an Instagram-worthy bar spanning three stories and shrouded by a shimmering, beaded curtain of light.
We also called in at Rose.Rabbit. Lie, a modern supper club where we skipped the food and instead enjoyed cocktails and live entertainment.
Tucked away inside is The Study, which pays homage to the classic speakeasy and gives cocktail fanatics a more relaxing environment in which to unwind.
Then it was time to visit the hotel's exclusive nightclub - Marquee.
Entry is complimentary for hotel guests but it’s not for the faint of heart. You'll find some reprieve from the ear-splitting music and flashing lights outside by the pool.
The following day, we went back to Marquee to experience the Day Club - a raucous pool party that instantly reminded me of Spring Break shenanigans you'd see in a movie. If that's not your scene, don’t worry - it's not the only pool on offer.
BEYOND THE CASINO
The Boulevard Pool is the place to go to sunbathe in a social space while the Chelsea Pool offers more secluded havens.
And after a night and day at Marquee, I enjoyed a much-needed massage at the Sahra Spa. The signature treatment combines Thai, Swedish and Shiatsu techniques – and left me feeling invigorated.
Seeing the Strip from the air is definitely something to consider. We splashed out on Maverick Helicopters' most popular tour – the Wind Dancer. The flight took us on a thrilling ride over the city to one of the greatest natural wonders of the world – the Grand Canyon in Arizona.
I sat up front next to the friendly pilot, who pointed out incredible landmarks including Lake Mead and the Hoover Dam before we landed in the canyon. Once there we were treated to champagne and snacks.
On the journey back, we spotted incredible red rock formations and enjoyed an exhilarating flight over downtown Vegas and the Strip. Sadly, our thoroughly enjoyable weekend came to an end all too soon. We’d found so many ways to entertain ourselves at the Cosmo that that we didn’t even set foot in the Casino – so left with pockets not so light as they otherwise might have been!
First published in the Daily Mail - June 2018
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