Your calls always answered within 5 rings.
Thanks again Michelle, enjoyed Thanksgiving with our son and daughter in law in Tennessee. Immigration slow at T4 JFK even though we used the (CBP) MPC app
Thanks Adam for organising another fab trip for us! Hotels were all in great central locations too.
Love the App. Easy peasy for check-in and following itinerary quickly.
DialAFlight is a very reliable travel agency. The organisation always provides precisely what is requested. Representatives are knowledgeable, friendly and patient often making suggestions and giving sound advice. Someone is available to help via a telephone call 24/7 while we are away. Special call out to Fraser Gillespie for a brilliant job!
Great trip and everything went to plan as expected! Hotels met our expectations and appreciate DialAFlight for handling it all for us! Currency converter on app was helpful and the itinerary kept our travel plans on track. Only minor hiccup was that my partner was added as the main driver on the car but my bank card was used and they had to match so we had to change it on the day.
Helen and her team are the only agents I have dealt with for 7 years now as I live in London but am from America. She just got me home this past Sunday via an emergency flight that worked out so well. I can always count on Helen and Stevi.
I have had excellent service for the previous 10 years and never had a problem. I have consistently had the same travel manager which in this day and age is unusual. I can contact my representative confident that she will contact me promptly and resolve any issues I may have..
Once again Olivia provided excellent service. The hotel was convenient and the hire car was a smooth transaction.
Loved the app. Referred back to it on several occasions and like the currency conversion! Thanks Kitty
Everything went to plan and on time, excellent service
I'd like to thank Curtis and the other members of your team. I've used you twice now for overseas trips and would highly recommend your services.
The Best Western Hotel, Music row is not in a good location. It is a long walk into the centre of Nashville…and includes crossing over the Freeway. The hotel does not have a restaurant and there is nothing close by.
Everything went smoothly. Would definitely use you again. BA let themselves down when they failed to bring our luggage from Heathrow. Had to wait 24 hours for next flight in to deliver it.
Perfection as always
Had a wonderful trip, thanks for helping make it possible
To hold our deposit to use on this holiday, after we cancelled due to covid three years ago was an outstanding piece of exceptional customer service. Communication was spot on. Will definitely be using DialAFlight again
Worst trip I have experienced in 30 years, but your team helped greatly.
Thanks for all the help, advice and support from Gemma and Spencer!
Unfortunately United delayed our flight last minute virtually en route to the airport and we were 24 hours late landing at our destination
Great recommendations for hotels in the US. Also good flights and times too.
What can I say?! Reid was able to put together a practical itinerary for our trip to America with just the best car rental. hank you so much.
Always consistent and takes the stress out of booking flights
Fantastic. As per every trip we do!
Huge thanks to Michelle for helping all the way!
Everything went according to plan. Excellent communication with Patrick Howe and had a great holiday. Thanks DialAFlight
I have been telling everyone I meet to use you. Thank you Teddy for your wonderful support.
Thank you so much for all your excellent help and advice! We had an incredible time and will certainly recommend you to our friends and family.
Travis's customer service is second to none.
You did everything you could but BA’s computer would not let us check-in online and we had to check in at the airport and got rubbish seats on the flight out. Fine on the flight back.
Oliver is extremely helpful, nothing was too much trouble.
Much of country music (well, all of it really) is about unrequited love, loss and the twang of hope deferred. Yet Nashville, the epicentre of the whole caboodle, seems like one of the happiest places in the world.
'Love dies hard,' says a sign sandwiched between bottles of Jack Daniel's at the Mellow Mushroom, where a four-person band is half-way through a respectable version of The Doors' Riders On The Storm.
A bucket sits at the edge of the stage. It gets passed round for tips or you drop some cash into it when requesting a particular song.
LOST IN MUSIC
And it's all about the songs. That's the refrain you hear again and again, as songwriters are drawn to Nashville like moths to the proverbial flame. Every waiter or waitress is a would-be songwriter, just as their equivalents in New York are 'resting' actors.
The difference here is that the pain of not making it doesn't seem to matter quite so much because the whole genre is geared towards disappointment. And there's irony in Nashville. One bar on Broadway is called Rock Bottom, where an acoustic guitarist is playing to an audience of four. 'Thanks, anyway,' says his T-shirt.
'Take the long way home,' creeps into most songs – metaphorically if not literally. 'The best is yet to come'. 'I've still got a lot of leaving to do' and so on.
At Tin Pan South's Listening Room, where four singer-songwriters perch on stools, taking it in turn to perform, we are advised in one chorus not to 'hit the panic button because everything's going to be all right'. Is it really? Live music plays everywhere. There's a man singing in the lobby of the Westin hotel, his open guitar case filled with CDs no-one wants to buy, and it's the same story in shops, restaurants, even some banks and at the airport.
Music City, as it's known, is hitting the high notes like never before. Along with country, rock, folk and Americana, the sound of construction reverberates, as a mix of creatives and techies become the city's new settlers.
'Safer than LA, cheaper than New York and cooler than San Francisco,' a barman tells me at Tequila Cowboy.
BEST SPOTS TO VISIT
There's lots to do, too. The Country Music Hall of Fame and Museum is always packed, and from here you can join a tour of the Historic RCA Studio B near Music Row – and you should. It's where more than 35,000 songs were recorded by the likes of Elvis, Jim Reeves, Roy Orbison, Chet Atkins and the Everly Brothers.
Better still is the Tour Musicians Hall of Fame & Museum, which celebrates the session musicians as well as the stars themselves. The mother church of country music is the Ryman Auditorium, home of the original Grand Ole Opry, the world's longest running live radio show.
To have played here (Patsy Cline, Dolly 'heart of an artist, spirit of a minister' Parton, Johnny Cash, Bob Dylan, Bruce Springsteen et al) is to have reached deity status, with the audience sitting in walnut pews dating back to when the hall was a religious tabernacle.
But Nashville's buzz is about the present as much as the past (and the fact there's now a direct British Airways flight from London can only help). Taylor Swift was discovered at the exquisitely down at heel, but wonderful, Bluebird Cafe (good luck getting tickets; there's only room for 90 people), and it might have been the bourbon but I'm sure we find the new Oasis at Tin Roof Broadway as dawn breaks.
You can even sit in on a recording session. We do this at Imagine Recordings on Music Row – overseen by Grammy-winning producer Steve Fishell, where Natalie Stovall (who reached the 'playoffs' in the U.S. version of The Voice) is cutting her new single. 'You sound a bit like Emmylou Harris,' I tell her at the end of the session. I think she likes that.
NIGHT LIFE HOW-TO
The honky-tonk bars open at 10am. There's no entry fee. Walk in and don't like what you hear? Walk out and try next door. But even when it's bad, it's good.
I wander into one establishment and two women are on stage murdering Leonard Cohen's Hallelujah. It's so dreadful that it's strangely compelling. How do you think they got this gig?' I ask a man with a hipster beard sucking on a bottle of Yazoo Pilsner. 'They didn't,' he says. 'This is a karaoke bar.'
First published in the Daily Mail - July 2018
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