Your calls always answered within 5 rings.
Although we were disappointed with our Cycle Tour through Namibia this was no reflection on DialAFlight. All the arrangements with flights and hotel was seamless. However we wouldn't use Ethiopian Airlines through choice ... on this occasion we had no options.
Thanks for all your help
Always book with DialAFlight. Excellent service, helpful, polite and patient!
Our flight from Windhoek to Nelspruit on Airlink had a 20 kg baggage allowance which we didn't expect.
We always appreciate Tristan’s expert knowledge about flights and aircraft.
Very disappointed with the extra legroom on an exit row I paid for. In reality a little extra legroom but it was not on an exit and very disappointing for the price paid
Everything worked well and very good support
Excellent service as always. Jeff is the best travel agent we have ever worked with. He’s just brilliant.
All went well
All good from DialAFlightt. However the transfer from terminals B to C at Frankfurt airport and reverse on return was about 30 min walk and for some unknown reason involved a very strict security check
Jordan is very helpful and quick to respond to questions. He actually travels with you. Love him to bits.
Gareth Carver is a star!
As always, excellent service, always willing to help no matter the query
Excellent as always
DialAFlight’s service was excellent. However, Lufthansa’s part of the deal was very poor. Certainly not worth the cost of business class. Won’t be using them again!
Brody was very helpful and patient through a long and difficult process as our booking had to be altered and rearranged several times due to COVID. Planning our next trip now and highly recommend.
A big thank you to Andrew who made this possible - three long years in the making due to covid and the service we got was second to none. He was amazing
Excellent service as always. Always recommend
Stacey is a gem! Always so helpful and accommodating, always gets the perfect deal for us. Don't know what I'd do without her!
Very good as always
As usual a great service - we really like the fact that we can ask for a specific person who seems to know what we are after from previous conversations and helps us with our request professionally yet personally.
As ever, Elliott and his team delivered in a very professional and helpful manner - keep on recommending him to our friends!
Superb service, thank you
Both Dean and Darren were pro-active and have provided excellent service
Friendly and helpful agents
Luggage went straight through OK from Windhoek to Newcastle despite being on two tickets.
Callum always delivers exceptional customer service
Thanks to the DialAFlight team. Nothing was too much trouble with all our requests and amendments for our holiday in Namibia. We cannot recommend you highly enough to the people we speak to and look forward to dealing with you in the future.
Excellent service as usual
The agent we dealt with went the extra mile to help two pensioners who had not undertaken a long complicated flight like this since we were given paper tickets in the old days. Thanks for all the help
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