Your calls always answered within 5 rings.
Ash Pankhania was excellent - he guided me through my options and worked quickly and efficiently to get me booked and on my flights. Communication following my reservation was also excellent and I will certainly book through you again
Everything went beautifully. Thank you.
Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
Thank goodness for the 24/7 helpline. On a bank holiday Monday we had to reschedule our flights home. Out of ten other people doing the same our new flights were sorted in the hour. Others could not even get to speak to their agents! Imagine the stress when this situation occurs.
Everything went like clockwork. PERFECT.
Luke helpful as usual
Love Abbie!
Mollie was excellent. She did exactly what we asked, kept in touch and helped us with any queries we had.
I was going through a different agent who messed me around. I spent the weekend trying to arrange something with them having been told it was confirmed and then they told me they couldn’t secure the seat and I’d have to pay a different price. I called Bradley at DialAFlight on the Monday and within 15 minutes he managed to resolve my issue. The price I was given was 2nd to none and I was very impressed with his conduct and his after service. Thank you so much DialAFlight
Will be back if and when I fly again!
Thank you Gavin. Professional and honest advice and service every time.
Smooth process from start to finish - great work again and DAF remain my go-to travel agents.
Great service, thank you.
We were really impressed with every aspect of our experience and highly recommend Ethan.
Everything worked out perfectly
Edward Scudder is an asset to your company. Not only did he alleviate any worries I had. But his overall professionalism was fantastic. I’m advising friends and family to use DialAFlight
Very efficient!
Been with DialAFlight for a few years and always receive the best service. They are very helpful and responsible.
Tommy was fantastic - the whole trip ran smoothly and would definitely reccomend
Harvey and Abbie were brilliant... please tell them!
Keep up the good work and looking forward to my next travel with you!
Excellent support
Excellent, attentive, personal service
I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.
Marshall a superstar as always
Everything went well
It's hard not to feel like a VIP when you arrive at an exclusive island hideaway on a private 62ft yacht with a glass of champagne in hand.
So it's little wonder that One&Only Hayman Island, in the heart of Australia's Great Barrier Reef, is beloved by A-listers from Oprah to Johnny Depp who are looking for a sanctuary from the outside world.
Being able to reach the remote island only by seaplane, helicopter or yacht adds to the exclusive appeal of the resort, which has celebrated its second birthday following a £48million facelift.
After taking in the pristine white sand and crystal-clear water as we docked in the harbour, we were met by our butler, Ryan, and whisked away to our room on a golf buggy.
And what a room it was – the lower-floor suite had direct access to the hotel's iconic pool, the largest in the southern hemisphere. We immediately changed and dived off our private terrace into the immense saltwater pool for a quick swim.
Our light, contemporary room, one of 160 in the resort on the northernmost point of the Whitsunday archipelago, boasted views onto the azure Coral Sea. With a dining area, lounge, separate bedroom and en-suite bathroom, the stylish suite boasted 75m2 of living space.
The five-star hotel opted to reduce the number of rooms from 209 to 160 in order to give a more luxurious experience – and it has succeeded. It's a masterclass in understated luxury.
Soon after arriving we learned that Thor actor Chris Hemsworth was staying on the island with his wife Elsa Pataky and their three children.
After settling into our room we went for lunch at Aquazure – one of the resort's six restaurants. It offered beautiful views out to sea.
Before long it was time for our sunset peak hike, which would give us breathtaking views of the surrounding islands from the Whitsunday lookout.
The hike really showcased Hayman Island's natural beauty and our guide, Sophie, pointed out some wallabies hiding in the bushes on our return trek.
After working up an appetite we enjoyed dinner at the resort's Pan-Asian restaurant, Bamboo. Set within an oriental bamboo garden overlooking an authentic koi pond, it was a serene spot.
The following day we took a short speedboat ride to nearby Langford Spit in an effort to see more of Hayman's beautiful surroundings.
We were dropped off at the picturesque spot and then explored along the narrow corridor of pure white sand, which stretches for several hundred metres at low tide.
From jet-ski adventures, to wake-boarding, scuba diving and snorkelling off the island's renowned Blue Pearl Bay, there is something for everyone.
You can even explore the array of marine life in a Seabob – a type of underwater jet-ski.
We decided to try our hand on one of the resort's nine Hobie Cat catamarans, and later jumped on a couple of stand-up paddle boards and had great fun splashing around in the shallows.
After the excitement of the water sports I was then able to relax and unwind at the resort's serene spa.
Our final night was incredibly special as we were able to enjoy the resort's under the stars private dining experience. We were placed in one of the cabanas overlooking the Coral Sea for a romantic dinner.
To finish off a perfect night, we returned to our room where rose petals had been scattered over our bed and in the bath - a perfect parting gift.
First published in the Daily Mail - October 2016
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements