Your calls always answered within 5 rings.
Once again Samuel has gone above and beyond my expectations and his attention to detail and consistent communication is outstanding which is why I always come back. Great job
In South Africa the electronic tags are not being used at toll plazas for the fee. Although it says that credit cards are accepted they will only accept those issued by South African banks and consequently the only option is to pay toll fees with cash
Excellent service from start to finish.
All I asked for was done
Thank you - good time had.
As usual Karl Patel got it spot on. Great trip and very well planned
A bit of a mix up with our room and due to it being a bank holiday the hotel was very busy and our late arrival didn’t help. But the hotel did get it sorted after 2 days
Kelly is awesome
Alway provide excellent service.
We have used Travis for many years and we have always had excellent service. He is friendly and knowledgeable and always does what he says he is going to do.
Booked our flights and accommodation to Marrakech through Daryll at DialAFlight. Amazing service as always - very helpful and all bookings were perfect.
Have dealt with you for some years now and never been let down.
Please take over Border Control at Manchester Airport!
Only one small thing that we didn’t foresee when booking was the rainy season. And the hotel Serena is not good for a 14 day stay - four or five days max.
Hotel and location was excellent as always
Delighted with the service and one to one communication with the agent - top class
Troy came up trumps as always
Everything went to plan. Will not hesitate to recommend to friends and family. Special thanks to Jim who organised the trip, kept us informed of any changes and was available all the time to answer any questions. Best holiday I have ever had.
Cameron Bleasdale is so, so helpful. He’s a real star
Both Sally and Annabelle were excellent and prompt when queries needed to be answered
Donovan was great as always.
Thank you for always answering my many questions and it is so reassuring to know that I can contact you easily with any concerns I might have
Eve was brilliant. We have booked many flights with DialAFlight and always asked for the same travel consultant. She knows what I want when looking for a holiday. Absolutely brilliant customer service and support 24/7
Another superb trip organised by Bradley
As always with DialAFlight. Brilliant service and follow up. Saf and his team are first class
Everything excellent as always. Will use you again
Excellent all round service - reassured me
Dexter, all perfect. Many thanks. We will be back!
DialAFlight take out all the stress that would be involved in booking complicated longhaul flights
Have recommended to my sons and friends - such amazing service
Just an hour after the wheels of our plane touched down on the scorching runway - and we're swimming in the glittering Atlantic just off what's claimed to be the world's best beach.
Certainly, it looks impressive to me. Giant spotted eagle rays fly through the water, multicoloured parrotfish swim between the coral and a giant sun sits above in a cloudless sky.
This is Grace Bay in the Caribbean's Turks and Caicos, a ribbon of 40 low-lying islands and 'cays' (smaller islands) encircled by the world's third-largest coral reef.
For years, Grace Bay has been topping the list of best beaches thanks to its bonewhite soft sand, dotted with giant peach and pale pink shells and lapped by an impossibly blue sea.
Until now, reaching Turks and Caicos was a chore for British tourists, with a 12-hour BA flight stopping in the Bahamas or Antigua for an hour en route.
But Virgin Atlantic last month launched a direct route to the British Overseas Territory, meaning you can be whisked from Heathrow Terminal Three to Provincediales - or ' Provo' - the archipelago's main island, in under nine hours.
At immigration, a band plays, while a beautiful female officer checks our passports. She spots where we're staying on our forms and gives us recommendations for local restaurants and bars.
'Enjoy Paradise', she says with a smile and a stamp, and we're on our way. I'm here for four restorative nights with my friend, Ami. Our first base is the charming Wymara Resort which, lucky for us, backs onto 12-mile long Grace Bay. It's shortly after Thanksgiving and guests are mainly made up of American couples and families enjoying the last of their holidays.
We make good use of the service flags on Wymara's sun loungers and order delicious fish tacos and rum cocktails between dips in the ocean, which feels like silk against the skin. On a clear day, it's said that you can see 12 shades of blue. I give up after seven.
But be warned of the prices. At Indigo, Wymara's restaurant, the cheapest main dish comes in at £31, while the least expensive glass of wine costs £12.
In search of a cheaper alternative, we walk barefoot at sunset along Grace Bay until we get to Somewhere, a wooden tiki bar with live music which we're told is 'cheap and has good vibes'. The vibes are indeed good but prices remain steep. We're charged £29 for two pina coladas.
Next morning, we're taken by a Wymara Hobie Cat from the beach to Bight Reef just a few hundred metres up Grace Bay, in the hope of finding green turtles. This, as well as paddleboarding and kayaking, is included in a guest's stay.
The chop from the speeding boats form waves which bounce us along as sea spray splashes up onto our already sunkissed faces. We quickly wrestle on our flippers and snorkel and throw ourselves backwards as the boat speeds away with a gust of wind.
Spiky, bulbous porcupine fish bounce off the reef; long, tube-like trumpetfish search for prey and flashes of sunlight illuminate patches of bright green brain coral. But no turtles.
Thanks to Provo's diminutive size (measuring roughly 23 miles by four), you can reach any point by car within 40 minutes. Our journeys take us through desolate landscapes dotted with cacti, past bright pink and lime-coloured colonial buildings and schools where smartly dressed children play hop skip jump.
Initially inhabited by the indigenous Taino people who stumbled across the islands in 600 AD, Turks and Caicos changed hands between the French, the Spanish (who established salt production), and then the British before becoming a Crown colony in 1962.
Numerous political crises (one which, in 2009, involved a suspension of government and period under direct British rule), a recession and a battering by a series of hurricanes, have meant the archipelago's history has not been pretty. But the storm clouds have blown away and the island nation is enjoying a revival. 'Trouble in Paradise' headlines have all but gone; tourism is booming and peace and charm now reign. So far this year, more than one million tourists have visited - an 18 per cent increase over the same period in prepandemic 2019.
On the 25-minute drive to our second hotel, Amanyara, from the high-end Aman group, we pass a bright pink building surrounded by walls built from shells washed up on the beach just in front.
We ask our taxi driver to stop so we can take a look.
It's a beachside restaurant called Da Conch Shack playing reggae music and serving rum cocktails and cracked conch - battered and fried local sea snail - to customers dining on the tables on the water's edge, feet in sand. Conch(pronounced 'conk') - a giant sea mollusk with a spiral peach and cream shell - is the national symbol of Turks and Caicos and appears on the flag.
Historically, the arid islands were absent of livestock, but conch was readily available and easy to catch, providing a staple source of protein for inhabitants to this day. We taste conch served with bell peppers and salsa later that afternoon on Amanyara's beach. It's salty with a rubbery texture, but deliciously refreshing in the 30c heat.
If Wymara is expensive, Amanyara is once-in-a-lifetime territory for most of us. But the beach easily beats Grace Bay (and that's no mean feat) and the rooms, if you can call them that, are among the best I've seen.
Ours, a standalone wooden Ocean Pavilion, is just steps away from our own patch of sand and the crashing ocean, while inside there's a huge tub and walls of glass which look onto mature deep green trees and an endless turquoise sea.
It's easy to see why the super-rich and super-famous regularly holiday here. Privacy is key (it's set in a 5,000-acre nature and wildlife reserve) and despite being 60 per cent full, we're never close to the other guests.
In one final search for the elusive green turtle, we're taken five minutes by speedboat across the bay to a marine reserve.
We give up hope after an hour and start swimming back to the boat when I spot one, just a metre or two away. He's a juvenile green turtle, no bigger than a side plate, with an olive-coloured shell and tiny leathery head.
We follow him as he dives between the bright red and purple coral while foraging for seagrass. We're with him for a minute or two until, with a couple of flips of his speckled flippers, he's off.
Even in the smartest of places in Turks and Caicos, the locals, all speaking English with an American twang, are affable and charmingly relaxed.
'Six o'clock allows plenty of time, go and jump in the ocean,' an Amanyara worker with dreadlocks and a wide smile says when I question whether our transfer should be half an hour earlier for our 8pm flight.
He was right. And his lovely, laid-back demeanour enables us to sip on rum cocktails while enjoying the last of the day's sun which dries off our salty hair and freckled faces one last time.
First published in the Daily Mail - December 2023 More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements