Taylor's organisation was just perfect
Emma was very helpful when I initially booked our trip. It's nice to be able to speak to a person when you have a query rather than press so many options to get there.
I'll be using DialAFlight for my future trips.
As always Chloe was excellent. Couldn’t ask for more - definitely book again..
It was a long flight. But everything worked out as promised apart from at Heathrow. But then sadly that seems to be the norm at Heathrow. It has to be the worst airport in the world
Kennedy Thrower is so efficient and patient. It is a pleasure to book all my holidays with her.
My experience with DialAFlight was amazing. Colin Barlow helped us plan our holiday to Thailand with great recommendations and knowledge on family hotels and location, travelling with two young children. The location and facilities in the hotel he recommended were perfect. He was friendly and helpful and always contacted us when he said he would. There was a flight delay which would cause an issue connecting with our second flight back to the UK. We called Colin out of hours and received updates from him and it was sorted out. Delighted with this first class service. We will definitely use again
Fantastic holiday. Shout out to Reece Gibson for all his help!
An emergency WhatsApp/internet contact would be good (proved difficult to secure an international call).
I just wanted to say we had excellent service from Conrad and the yeam. The hotels he recommended were perfect, the holiday went well with no problems. I will definitely be booking my next trip via DialAFlight and will be recommending them to others. To be honest there are no words to express how impressed I have been
Thanks to Des Wing for sorting out all our travel plans. The flights and connections were great and all of the hotels were fantastic, especially Viroth's Hotel in Siem Reap.
Lauren, who dealt with our flights was fabulous. Nothing was too much trouble. The only downside we had was being told by one of Lauren's colleagues that we needed to pick up our bags in Bangkok. This was incorrect
Absolutely seamless service. All flights, transfers, hotels, worked perfectly. Loved working with Colin and the team, and their responsiveness to our requests and needs. Reassuring to have support if needed.
Dale from the Manchester office is absolutely superb to deal with. Very helpful, actually cares and this is why I am a repeat customer. I go away twice a year and he always delivers fantastic customer service, hence my loyalty. It is important to be able to speak to a person not do everything on the net. He delivers every time!
So helpful before and during my trip, easy to get in contact with and would definitely recommend and be using again.
Karl Patel, what a fabulous trip you booked for us. Everything went according to plan with flights and hotels. Thank you !
I had an absolutely wonderful time. I cannot thank Bradley enough for his superb advice on the seedy side of Bangkok.
Just carry on what your doing ...we will certainly be booking with you again and I've already recommended you to friends
Really great service. Lucas was very helpful as were his colleagues on all my recent flights. The fare was more than reasonable too. Will definitely be using again.
Hannah has been marvellous. Sorted our flights and answered any questions
Really pleased with the service/experience we have had from start to finish with DialAFlight. The staff were superb in looking after us before, during and after, and you are made aware of the support their throughout.
The App functionality is truly game changing and we felt we had everything at our fingertips, all the information is easily accessible. This is our first time using DialAFlight through a recommendation, and we will be passing this on to all our friends, family and colleagues! Highly recommended.
Jim Camahin and his team are fantastic especially the response time!
Our holiday was professionally planned and went very smoothly with all aspects (flights, hotel transfers, etc) delivered as expected. The DialAFlight app was a useful tool for keeping track of our itinerary details, with the temperature guidelines for our various stopovers a nice touch. Overall, great service and we will definitely recommend.
Chloe always goes the extra mile - would always use them and wouldn’t hesitate recommending
Very efficient. Always helpful on the phone even ringing back to check how we got on with things. You also answer the phone within 5 rings which is a big big bonus. Have used you now on a few occasions and will continue to do so on this basis.
I will never fly British Airways again. I got to check in at Singapore to come home and my seat was gone. I was placed on another flight with Singapore Airlines which actually was a better all round experience, so in the end it all worked out okay.....luckily. Everyone at the DialAFlight team were great.
Archie was so helpful and found hotels tailormade for our needs. A wonderful choice! Will definitely use DialAFlight and Archie again!
Freddie was an amazing advisor and delivered everything we asked for. I would definitely book with him again.
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