Your calls always answered within 5 rings.
Thank you Chris. Everything went very smoothly. I shall be in touch next time I travel
Food in hotel was disappointing, staff were brilliant
Private transfer was good. Hotel good and staff lovely. Shower was an odd design and leaked every time it was used. Food good. Lots of steep slopes and stairs so no good for anyone with a mobility issue although golf buggies were on call if needed. Lovely and quiet but walking distance to small town.
Scott was so helpful from start to finish. Everything was 100%
Hannah Kennedy provided an excellent service from start to completion of our holiday. We were provided with various different options and she was always available to answer any questions. We will certainly be using Hannah's services on our next trip.
Everything was well organised and location was perfect. Thank you
Ben Till was absolutely amazing in arranging the perfect holiday to Daios Cove. He was so helpful and made sure we had the perfect holiday yet again. We cannot thank him enough. We will continue to recommend him and DialAFlight
Seat allocation on the plane was bad. In future I would pay a fee earlier to book seats. Also a mix up with rooms meant that certain members of the family could not eat breakfast with the rest in the same restaurant Overall it was a fantastic place and a great holiday
Tristan was great - as always - thank you so much
Once again Annabelle delivered what she promised. Great hotel, transfers, location etc She has really taken time to know what we like and has delivered accordingly. Furthermore the team is always available 24/7 if needed. This gives great peace of mind just in case. This was our 5th holiday booking with DialAFlight
Everything worked out well, as usual.
Nothing too much trouble for Gino, always solved my concerns and questions . Phone answered quickly and returned my calls within the time limit given. I felt valued as a customer
Top marks, as usual.
We were surprised at a 49 euros charge per person when checking in at hotel.
As always you delivered and that's why I return to you year after year
Amazing customer service. Would highly recommend
Thank you for all your help in booking our trip and the late amendments to it. The flights and transfers went smoothly and The Asterion Suite and Spa was a perfect location and the service fantastic.
All worked out fine. Thanks very much.
Fantastic service. Couldn’t have asked for anything more. Informative, helpful and Patrick and Liam went the extra mile on the customer service. Even when I had to check something on day of departure from Crete. Both understood and listened to the specific requirements of our holiday and delivered this to perfection and we were very happy with the holiday including the private transfer organised. Overall 10/10 for our holiday and very pleased with the high levels of customer service that DialAFlight prides itself on.
Many thanks to Troy who has helped us many times in the past and continued to do so with this holiday, keeping us informed and up-to-date. Well done DialAFlight and Troy in particular.
We are so happy with all the help and advice we were given from DialAFlight for our recent break to Crete. The holiday was exactly what we wanted and your knowledge when booking was invaluable. Cannot recommend your services highly enough. This was our 4th or 5th time of booking with you and you have never failed us yet. Long may it continue.
Great service. Got us the flights we wanted and I appreciated the check in call just before the holiday. Thanks Oscar
Thanks all went well
DialAFlight have always looked after us very well indeed. Jeff is very friendly and helpful. Would highly recommend and so do our friends.
Great advice on holiday location and hotels from Ian, the hotel was outstanding. Ian has been our go to contact for 10 years, all aspects of holiday planning were covered perfectly. Thanks as always!
Thank you for your help.
This was our first booking with Theo and the whole experience was brilliant. He was very helpful throughout. The hotel he suggested was perfect. We had a lovely week away and wouldn’t change anything.
It is great to speak to one of the team about specific requirements rather than attempting to navigate a virtual IT program that is restrictive and pre-programmed on the basis of assumed needs. An amazing 5* Service.
Only slight issue was the connections were a bit tight - on the way out we missed our connection and on the way back we had to run and only just made it. Would have been fine with just adults but with kids and elderly parents think we probably should have gone for flights with longer connection times.
I highly recommend Eve as an excellent travel representative - she always delivers what we ask for in a very professional and friendly manner.
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