Your calls always answered within 5 rings.
Emma was, as always, helpful and efficient. We love being able to phone and deal with a human being.
Rob was very efficient as always and the communication was spot on!
Spent more time queuing to board than other airlines. Even Speedy Boarding isn't quick
Troy was amazing as usual and recommended a great hotel - everything worked out perfectly, thank you .
Everything went smoothly apart from BA flight was delayed 3 hours going out and 1 hour coming back. But apart from that it was organised excellently. Extremely pleased and satisfied
Communication from Fraser was excellent. Paradores were excellent, but would have been VERY useful to know we were visiting during a festival in Avila and should have reserved one of the limited parking spaces. Finally, order of stays wasn't ideal leaving 230km to drive on final day. These quibbles notwithstanding it was an excellent holiday and decent value for money, thank you.
Thanks for getting our boarding passes to us before we even left home... It made the whole experience worry-free!
Riley is first class and a great ambassador for you.
Ashley Homewood is always oustanding. Nothing seems to be too much trouble and trust me, I have tested that. Thank you for your help and consistently excellent service. I feel very lucky to have found you!
Superb personal service as always. Thank you.
Emily was so helpful, professional and patient. Our holiday was perfect
Not your fault, but have travelled with BA on two recent flights. Both times we have paid for seats or business class and never had the seats we booked and had to pay again. And then asked to reclaim our first payment as they changed the plane size.
Billy Gardner is a great asset to your company
Great service, great price and we had a wonderful time
Thank you Jasmine for organising a stress free holiday experience for me! It was my first holiday in 10 years and my first solo holiday ever and your meticulous attention to detail meant I didn’t have to worry about any of the admin or joining up the dots. I really appreciate all of your work. Thank you!
Thank you once again for a fantastic service, which saves me so much time and hassle. Much appreciated.
Raj was very professional and always gives excellent service.
Great service from Ollie
Kirsty was fantastic, nothing was too much trouble for her. Any queries were dealt with promptly and sorted, such as organising a welcome pack at the villa we were staying in. She even checked us in for our return journey home. Honestly, the service from DialAFlight was fantastic.
Kylie never fails
UK's best travel agent
Your agent Becca de la Rocque did an excellent job saving us over £200 versus flights we could find direct.
Des nails it again! Thanks for all the admin help, the personal recommendations and another great trip. We had a wonderful time.
Roy and in particular Fraser were fantastic in getting this trip organised, well done
Nicky and George are excellent.
You have always provided excellent service, and we have been very pleased with how your company has assisted us. I have recommended DialAFlight to people who have been in a spot of bother with their travels and you've made a difference to them too. Thank you for your kindness and professionalism.
Overbooking issue with flight caused a lot of stress, but this was due to the airline and not DialAFlight.
So good to speak to real people! Have used you before and will do so again
We had booked a villa holiday. Had cleanliness issues and pool issues. Initially not a lot of help from local company. Contacted Jake at DialAFlight and things moved very quickly. Our pool issues were fixed. Wouldn’t book a holiday anywhere else. So helpful. Excellent.
Always available for reassurance and support if needed. Simple to contact, great customer service
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