Your calls always answered within 5 rings.
I was impressed with Rudi McCarthy and his team on our trip to Spain. They managed to arrange flights at times and prices which weren’t available elsewhere, booked a fantastic hotel at a great rate - and were even able to fix a booking problem which was nothing to do with them!
Tom was great! He gave excellent choices and suggestions and we found those hotels were the beat choice.
Becky was amazing, super efficient and professional - a pleasure to deal with. Thanks again for the amazing customer service.
Always professional, efficient and client focused! Wouldn’t go anywhere else!
I wouldn’t want to get car hire if it’s not on site at the airport
Matilda is simply fabulous. Quick to respond and very approachable.
Great location on the beach. Had seen reviews about noise but not a problem for us. And reasonable taxi rides into main city with lots of great shops and places to have meals and coffee breaks. Would go again.
First time I’ve used DialAFlight - the service from Matilda was brilliant - from initial call to flights booked was under 5 mins! Took the pressure out of what is normally an overwhelming situation and turned it into a pleasant experience - will never go back to trawling through flights myself. Fantastic. Can not recommend highly enough.
Only issues were around flight delays and Lufthansa dealt with them well.
Very helpful sorting out unexpected airline changes. Great customer service.
Great customer service. Thank you Jordan
All went very well: excellent apartment in a lovely city. A great antidote to the English winter…
Excellent service. Wondeful to speak to someone on the phone.
The plane was delayed and when we arrived for car hire it was closed. At 4am in the morning we were driving round in a taxi looking for a hotel!
Flights booked before Covid and DialAFlight kept me informed of all the changes. Staff were always friendly and helpful
Harriet went out of her way to help us to have a smooth trouble free holiday
Ross has been excellent and a credit to your company
Smooth as clockwork as always. Thanks Adam. Great app too!
We wouldn't use any other service - Jane and Sadie are exceptional
The failures were to do with covid information especially that sent by the carrier for return flights to England.
Curtis has always been a great help especially when we had to change our flights due to storm Dennis.
Very efficient thank you
Very helpful and informative, when I needed advice you were there to reassure me about the paperwork and flight
Hotel Puerta Valencia is 4 star but no tea making facilities which was very disappointing for such a hotel.
Very pleasant customer service
Thanks to Joe Orton and this team. Worked well- great hotel and Valencia is a good destination
Rory, another smooth trip, thank you.
This was the first, but will not be the last time I use you.
As always staff deliver. Really helpful. Well done guys
We have already recommended you.
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