Your calls always answered within 5 rings.
On arriving in chaotic conditions at LHR following the shut down, as wheelchair passengers, we were unable to contact our driver for transport home. A call to DialAFlight brought immediate relief with their intervention and we got home finally 5 hours after landing. Superb service!
We always use your company and have just arrived back from Sri Lanka which was fantastic. I told lots of people about your company and service. Unfortunately we were one of the flights that couldn’t get back to Heathrow, due to the closure so after 36 hours travelling we got home, tired but happy,
Great to be in communication with DialAFlight instead of the airline.
Howard Carter is a star!
First class service. Staff are fantastic and very very helpful
Everything went well. Thank you for arranging everything.
Declan was amazing and so helpful
Great team work, very helpful when we needed to change some things around. Will be using them again
Great price and information on flights. Definitely will recommend.
Jed Fairchild was excellent
We did not receive details of transport from hotel to airport. The driver did turn up, but confirmation was needed
Outbound flight was cancelled on a Saturday night - James rang me first thing on Sunday to update me
Christian was very good, thorough and professional.
Great information. We were able to personalise our tour. Easy to book with clear booking details and updates online. Good customer service with friendly, knowledgeable staff.
I have been using DialAFlight for many years and they have never let me down
Amazing holiday with a special shout out to Rosie
Colin Barlow gives an excellent service
Again, excellent flights with the added bonus of another free upgrade to business class on the return journey
This trip was everything we asked for and more .
Excellent as always. Very many thanks. I will be booking with you again.
A fantastic holiday - thank you for all your personal attention.
Our hotel in Kandy was something from Colonial days in much need of renovation and at meal times swarming with visitors from China who monopolised the buffet.
Very good as ever
Great recommendations and guidance, as when we previously booked travel through Ben and the team - reminders and links for booking in were invaluable!
Excellent advice on booking and help with advanced seating. Really most helpful guys to deal with and wonderful assurance of somebody out there to help if anything went wrong.
Eric fabulous as always. Sorted out transfer issues immediately
A brilliant tour of Sri Lanka, lovely memories.
Thanks to Kitty who was very supportive, had a great flight and trip to Sri Lanka.
Only minor hitch was the hotel on last night we couldn’t get to as we were unable to go through immigration but luckily we found a sister hotel which had a room. Otherwise excellent service particularly as we changed our plans last minute.
Jake is superb and a great credit to you.
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