Really helpful when booking our holiday and just as helpful after the booking. A fantastic holiday without the headache of arranging it myself.
I enjoyed most of my recommended stops, however, one of my stops was in Natchez, there wasn’t much to this town at all. Apart from the river and a couple of buildings, I wouldn’t recommend this as a stop point. But I should have researched my stops more.
Whilst the booking document references the potential for toll fees & additional fees being added when picking up the car, it would have been good to be guided through this as a younger traveller with it being my first experience of hiring a car. It caught me off guard a bit when I got to the desk. But once again, the booking confirmation did state this, it’s my responsibility to read and prepare but the extra level of service to be guided through this on a phone would have been appreciated.
Thanks Amy - brilliant job as always.
As previous experience - really helpful with useful recommendations. Everything worked out well. Would recommend (and often do!) Many thanks.
Libby is by far my favourite expert to work with at DialAFlight - her efficiency and attention to detail has me returning time and time again. There isn't anybody else I would trust with my travels!
Excellent service as usual
Harvey is excellent and knowledgeable and helped me book my holiday requirements.
Very satisfied with the service we received and, in particular, the friendly and efficient service provided by Louise.
Over 15 years with you - I hope to see at least 15 more. Thanks
Great communication, very efficient and helpful. Thanks Chloe, Luke and Lucas.
Very helpful and knowledgeable team. Booked our flights, sent us all the documentation, completed our check-in and sent our boarding cards. Always available on the phone to offer help and support.
Darren and his team pulled it off again. Quite a complex trip this time - daughter's wedding in St Lucia and then Florida topped off with the hire of a lovely car.
Big thanks to Karl and Joe again for their attention when required
Many thanks to Roy Copeland for all his help with cars and everything else.
Thanks Ryan! Exceptional knowledge, professionalism and service. The easiest part of the whole holiday searching/booking ordeal.
Always excellent communication, service and cost.
Great service as always. Thank you
Iberia were a let down - very dirty plane on way out. Service a bit slapdash. No Iberia staff in airports to help, flight gate numbers not correct, staff unhelpful. Would not fly with them again.
Mike was accessible each time I needed to contact him. Everything went smoothly.
The company couldn’t support with accommodation we were looking for in the area we wanted which was disappointing.
Otherwise everything was good.
We were very pleased to receive an unexpected upgrade in accommodation at the Sole Miami hotel - was Abbie responsible for the upgrade? If so, many thanks!
Michael Millward went above and beyond to facilitate a last-minute trip to New York and Miami. Could not be more impressed and could not recommend more highly!
Very happy with the service I received and extremely impressed with Alamo car hire which was booked for us
Excellent customer service. Have never been disappointed.
It would have been helpful to have seats reserved when flights were booked
I have used DialAFlight for several years and have always been completely satisfied, nothing is too much trouble. Excellent response, no numbers to press, a real person to speak to and great music if put on hold! Special thanks to Oli!
Calvin is always amazing.
The hotel in Miami was superb
Nicky Degun was amazing - helping my family and I when booking our flights to Miami and also making relevant changes to our flights when needed. She also arranged assistance and special seating arrangements for my sister who has a disability. We are all so grateful for the help and support
BACK TO TOP
