You arranged assistance everywhere, which was great, except at Leeds, which was annoying! Flights were on time, planes were good, seating was fine, paperwork was easy.
And I now know what ABBA means - anyone but British Airways. The flight back from Singapore, 14 hours, was essentially me sharing a double bed with a lady who was not my wife, partly separated by a short screen!
Nicky was very helpful all the way through and made the trip run very smoothly, thanks again.
Nicole and the team are fantastic. From the start of the journey to the end of the journey. Always helpful.
Oliver was excellent. He built us a first class trip around our events and managed to do so within our budget. He continued to look after us from the moment the booking was made until we got back from the trip.
Everything was spot on. Thanks so much Connie for everything
As always, helpful knowledgeable travel manager
This is the fourth time I have used DialAflight for a trip and would not hesitate to do so again. You offer fantastic service and great value for money. I can confidently travel knowing that if I have any problems, there is always someone available to help 24 hours a day. A huge thank you to Amelia and her team.
Dale was fantastic and understood our requirements perfectly
Taxi at Singapore very small but driver accommodating
Andy was so friendly and helpful.
All went well except, collecting and returning the campervan where the service was terrible. Both the hotels were of the expected standard and the Sudima in Christchurch upgraded the room.
Once again DialAFlight sorted out our flights and car hire and everything went smoothly.
DialAFlight is by far the best company I have ever used. Staff are exceptional. Nothing is too much trouble. I needed to email twice during our holiday and someone got back to me almost immediately. So nice to know someone is at the end of a phone or email if you need help or reassurance. I can not recommend them highly enough.
Flights and car hire, booked for us by Erin, were exactly what we wanted. We were kept informed about any changes to our flight schedule. It all went off seamlessly.
Doug as usual, did an amazing job with our tickets - no issues whatsoever
Good personal hands on service. Thank you
My trip went very smoothly and my flights with all airlines were good. Jerry was great keeping in contact. I have recommended him to several people and I know he’s booked other friends already.
Great service - could not recommend Kirsty enough.
Kuala Lumpur Airport much further away than expected. At least an hour's drive. Re: Malaysian digital arrival card - Immigration officials very disorganised and we ended up having to complete it twice. When flying to Auckland KL airport only had 3/6 desks manned. Long and chaotic wait. Would advise arrive 3 hours plus early for flights out of KL.
Everything was good apart from the problems with the satnav in the car
Not all the information given was detailed enough. For instance we didn't realise there was more than one ferry provider, which operated from different terminals, fortunately we found this out ourselves before travel.
Communication, support and advice we received before the trip was good.
Note to Callum - all went very smoothly thank you.
Many thanks to Zoe for keeping in touch throughout our booking.
We were kept informed of any changes and all went to plan. Would use DialAFlight again
This is our fourth trip with yourselves, very happy with your expertise and knowledge to always get the best value for money flights available.
Riley was, as always, responsive to our plans and gave some helpful and practical advice. We had a cracking holiday!
We were well informed about changes to our flight times. Good value ticket prices
Trip ran smoothly from start to finish. All flights worked well, smooth transitions. Hotels were in perfect locations for our needs.
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