You arranged assistance everywhere, which was great, except at Leeds, which was annoying! Flights were on time, planes were good, seating was fine, paperwork was easy.
And I now know what ABBA means - anyone but British Airways. The flight back from Singapore, 14 hours, was essentially me sharing a double bed with a lady who was not my wife, partly separated by a short screen!
Nicky was very helpful all the way through and made the trip run very smoothly, thanks again.
Nicole and the team are fantastic. From the start of the journey to the end of the journey. Always helpful.
Oliver was excellent. He built us a first class trip around our events and managed to do so within our budget. He continued to look after us from the moment the booking was made until we got back from the trip.
Everything was spot on. Thanks so much Connie for everything
Taxi at Singapore very small but driver accommodating
Andy was so friendly and helpful.
Once again DialAFlight sorted out our flights and car hire and everything went smoothly.
Flights and car hire, booked for us by Erin, were exactly what we wanted. We were kept informed about any changes to our flight schedule. It all went off seamlessly.
Good personal hands on service. Thank you
My trip went very smoothly and my flights with all airlines were good. Jerry was great keeping in contact. I have recommended him to several people and I know he’s booked other friends already.
Great service - could not recommend Kirsty enough.
Kuala Lumpur Airport much further away than expected. At least an hour's drive. Re: Malaysian digital arrival card - Immigration officials very disorganised and we ended up having to complete it twice. When flying to Auckland KL airport only had 3/6 desks manned. Long and chaotic wait. Would advise arrive 3 hours plus early for flights out of KL.
Everything was good apart from the problems with the satnav in the car
Not all the information given was detailed enough. For instance we didn't realise there was more than one ferry provider, which operated from different terminals, fortunately we found this out ourselves before travel.
Communication, support and advice we received before the trip was good.
This is our fourth trip with yourselves, very happy with your expertise and knowledge to always get the best value for money flights available.
Riley was, as always, responsive to our plans and gave some helpful and practical advice. We had a cracking holiday!
We were well informed about changes to our flight times. Good value ticket prices
Your provision of chauffeur and airport assistance throughout our journey was much needed and worked perfectly. Thank you!
Many thanks to Charlie Miles for his excellent input
Great availability on the phone to help and prompt follow up with email documentation
I recommend to all my friends to use DialAFlight. Always respond quickly, get the best deal and help out if there is a problem,
Great customer service. All made very simple and easy, thank you
Always helpful and speedy.
As ever, it was a brilliant experience booking our flights through you. Knowledgeable about routes and transfers, I always find it takes so much of the stress away to book our long haul flights with you.
From start to finish the whole process with Nicole was really easy. She tailored a trip to my requirements and even helped us out the day before we were due to fly back with our seating arrangements. Overall a very professional service
We had multiple problems with getting our request for vegetarian meals - these weren't available on 3 out of 4 flights. But otherwise great service from Becky and the team thank you
Need to allow longer transfer time at Los Angeles - missed connection and put on a later plane.
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