Your calls always answered within 5 rings.
Great service - team brilliant. Definitely will use again and recommend to others
All went well going out. Coming back BA had technical probs causing long delays. By the time l got to the baggage mine was the only case on the carousel
Superb as always - thank you so much Lloyd
I have used your service many times and have even recommended you to other travellers during my trip
The car hire inclusion was seamless - definitely do it again and many thanks for your help and efficiency.
Ethan was great - very helpful.
We will definitely use the company again
Although we booked ourselves into Rosenhof Boutique Hotel Oudtshoorn South Africa and Lemoenfontein Game Lodge Beaufort West South Africa they were both very good and we would recommend these places.
Perfect holiday arrangements. Everything went like clockwork. Jeff who we deal with was very helpful
Marshall was excellent, as always. I will definitely be booking with him again in the future.
As usual great service Kirsty
Excellent service from Tristan - really easy to book with him. He is straightforward and responsive. I recommend DialAFlight to anyone who will listen. Takes the uncertainty out of booking a holiday!
Five stars
Wonderfully organised trip - thank you Matthew
Again Rob has come up trumps! We have been customers of Rob since 2002 and seldom disappointed. Nobody is perfect! We will continue to use Rob and DialAFlight in future.
Hire car boot too small for 4 travellers with 2 large suitcases and 2 carry on bags so we had to pay extra for a larger car at Cape Town airport
I missed my flight (fault of the airline) and one call to DialAFlight and I had an alternative booking scheduled. Thank you. I love travelling through DialAFlight.
It would have been better to keep the shorter connection time at Jo’burg. As it happened we had plenty of time but the Virgin office had closed so we couldn’t change to the earlier flight
We continue to appreciate DialAFlight's efficiency and helpfulness. We look forward to continuing our long relationship with this company.
British Airways food poor.
Ryan, thank you for your care regarding my flight to Cape Town. Everything worked out okay. Will definitely contact you again
Follow me to Africa gave us a couple of problems.
Just to say thanks, DialAFlight and a big thank you to Oliver
BA shocking flight. Have complained. Gave me wrong seats even though I had booked. Flight overbooked, food dreadful on way out but better coming back to UK. Will never travel BA again. Lots of complaints.
Great to know we had a name to talk to if something happened. Very reassuring
Great service from start to finish. Shelley could not have been better
Just a slight delay going out from Manchester otherwise no problem at all
Michelle is excellent and I could not recommend her highly enough. Looking forward to planning the next one with her guidance
Always excellent after many years
I can't fault how well you have handled our holiday and I would use you for future bookings.
Friends have been raving about Cape Town for so long now, that finally I thought it was about time I paid a visit. It's one of the easiest longhaul destinations to visit - because with hardly any time difference (an hour ahead when we went) there's no jet-lag to deal with. So after a direct flight to South Africa we could start to enjoy the holiday the moment we arrived.
A TRIP OF A LIFETIME
The trip with my boyfriend Eddie was for eight days, which I thought was probably not long enough to do all the things we planned. We wanted to see great places during some sightseeing trips and visit top restaurants, and the holiday also had to include golf, as Eddie and I are keen players.
We started with a three-night safari at the Sabi Sabi game reserve, situated on the edge of Kruger National Park. We couldn't wait to take a game drive through the bushveld. The Earth Lodge in the reserve was wonderful. I expected we might have to rough it on a safari, but the place was luxurious, serving great food and excellent wine (it had the most amazing cellar – one evening we had a private dinner and sampled lots of fine wines).
One of the highlights for me was a sunset picnic during one of our game drives. We had gin and tonics and some nibbles while sitting on top of our 4x4 as we watched the sun go down. It was a magical experience, and Eddie and I were both blown away by it.
OUR SAFARI EXPERIENCE
To see the wildlife you have to get up early, and the close encounter we had with a leopard, who was strolling behind the vehicle at one point, was fascinating. It wasn't frightening at all, rather a great feeling that we were in the middle of a huge adventure.
Back at the lodge, it was great talking to the other people who had been out on walks and drives. It was a chance for all of us to share our experiences.
CAPE TOWN CALLING
After the safari, our next stop was Cape Town, which is one of Africa's most fashionable cities. We stayed at the Cape Grace Hotel and our room had a fabulous view of Table Mountain. The Cape Grace had the feel of an old-school grand hotel and occupies a brilliant location near the busy V&A Waterfront, which has lots of shops and restaurants.
The great thing about South Africa for British travellers at the moment is the exchange rate. While sterling is struggling against the euro and dollar these days, we got about 17 rands to the pound, and prices are very reasonable. When Eddie studied the menu in restaurants he would point out wines for £20 which would easily cost £80 a bottle in Britain.
On the spur of the moment, one day we decided to hike up Table Mountain, which took about two-and-a-half hours. We were warned that it could be very windy at the top, but fortunately the weather was really warm and sunny during our jaunt.
FOOD & ACTIVITES GALORE
On another occasion, we managed to secure a table at the trendy and very popular Shortmarket Club restaurant in the city centre. The restaurant serves modern food with a South African twist.
We'd been looking forward to a round of golf since our arrival, as South Africa has some famous courses. We had an excellent round at the Steenberg Golf Club. The fairways and greens were well manicured and the course had amazing views. A good round of golf was followed by a great meal in the club's fine bistro, where we had a glass of sublime local wine.
Another place worth exploring are the beautiful Kirstenbosch Gardens which host numerous outdoor concerts during the warmer months. The whole holiday was perfect and at the end I said to Eddie: 'I don't want to go home!' When we left for the airport, I had tears in my eyes, and that doesn't happen very often at the end of a holiday. I really want to go back and next time I'll take my seven year-old daughter Betsy, because I think she will love it.
And Eddie is keen to go diving with sharks. I think I'll give that experience a miss… perhaps I'll go shopping with Betsy that day instead.
First published in the Mail on Sunday - January 2018
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