Your calls always answered within 5 rings.
Excellent service as always!
Fantastic. Everything was perfect, will definitely use again!
As always a great service from Jeff who was happy to investigate various routes to my destination. And always reassuring to know that DialAFlight is there to support should something go wrong. Another wonderful holiday.
Excellent properly describes the service provided by Fergus and his team. I will return later this year.
I had to rearrange my schedule and Hannah came up with a very acceptable new schedule. She is a credit to your company and would make it my first choice for another trip.
You should be aware that Hotel Orchidacea has many steps. We were on the lowest level but it was still a climb of 117 steps from reception to the room. There are no lifts in the building. One of our party is asthmatic and found it hard going. All else, staff, rooms and food were all great
Great service from Ian Newton
Liam was excellent with all the help he gave us.
Very helpful, kept us up to date and all worked well
A trouble free trip from start to finish.Thank you Reece.
A help sheet re transfers from the airports would be useful.
Thanks again for all the help you gave us. Big thanks to Hannah
Very pleased with the help and advice from Reggie. We will definitely be in touch next time we need to book a holiday or flight.
Long time between flights meant 9 hours in Singapore airport, extended to 11 with delays.
In future please make clear whether a group booking is genuinely a group booking. We booked as a 4 but ended up as 2 x 2s which meant we weren’t sat together
Guy does a great job of looking after our interests and keeping us informed along the way. Highly commendable.
Didn’t tell us about SG arrival card entering Singapore on our phones .
Finn was a great help
I found Singapore Airlines excellent
As always Rupert did a grand job and the holiday was a success. Great advice as always
Love the follow through - checking all OK before flight
Ivor did it again, providing excellent service and support and ensuring that our holiday was tailored to our needs.
Always book with DialAFlight never had a problem
Very helpful staff, especially Sarah and Julie - would definitely recommend this company
Great follow up and if needed to phone, always answered promptly
I’ve used Jerry for the last 20 years and he gives excellent advice. We went to NZ and Singapore, great flight with Singapore Airlines and stayed in an excellent hotel in Singapore
If you have any other customers going to Singapore suggest you advise them to fill in immigration form online before travelling. It is very lengthy and a pain to do at the airport.
Despite a hiccup relating to the transfer from Singapore to Desaru everything went according to plan.
Seymour is a great advisor and everything he set up was perfect and as promised.
Spot on again
What do Princess Cruises and Singapore share in common? Yes, the ships and the city are sexy, sleek and stunningly attractive. They each have the wow factor, look hot and are lots of fun.
Yet the answer I was looking for is that they've both turned 50 and were each celebrating in style when I boarded Sapphire Princess in Singapore in December.
In 1965, as Singapore won her independence, Princess Cruises launched with a single ship sailing around Mexico. Half a century later, Singapore has grown into a modern metropolis, while Princess is the third-largest cruise line in the world.
Singapore has plenty to offer for a pre-cruise stay, from the historic Raffles Hotel, where about 2,000 Singapore Slings are knocked back daily in the famous Long Bar, as well as served on direct Singapore Airlines flights from London.
The latest landmark, Marina Bay Sands Hotel, resembles a cruise ship sailing along the shimmering skyline. Daring to peep over the edge of its towering SkyPark 57 levels up, with its rooftop infinity pool, gives a great excuse for yet another Singapore Sling to steady nerves.
Champagne and cocktails were also flowing on board Sapphire Princess, as I was lucky enough to join a South East Asia cruise from Singapore to Thailand via Brunei and Vietnam during the cruise line's birthday week.
Celebrations included a champagne fountain and golden balloon drop - one balloon was rumoured to have a ticket for a free cruise inside. The gala dinner served commemorative dishes from the past five decades. Just when I thought I really couldn't eat any more, a bittersweet chocolate mousse was presented which was far too tempting to decline. Then coffee and sweets - well, it would have been rude not to...
It seemed that the opulent golden-domed sultan's palaces and mosques of Bandar Seri Begawan in Brunei, our first port of call, reflected the spirit of the 50th anniversary celebrations.
Our culinary journey also continued with an invitation during our organised shore excursion to enjoy afternoon tea at a local home in Kampong Ayer, the world's largest water village. Being collected by water taxi to explore the maze of houses on wooden stilts connected by bridges, I could quite understand why the residents had turned down the opportunity to live more conventionally on land.
Nha Trang, Vietnam's famous resort, also welcomed us with mile upon mile of golden beaches, though unusually during our visit, there were only brief glimpses of golden sunshine to match. But when the clouds parted, the dazzling turquoise seas and powder-white sands suddenly lit up.
At the end of our tour of mythical temples, pagodas and markets, we used the excuse of waiting for the tender queue to die down (it takes a while to ferry 2,700 passengers back to the ship), to sample the local beer 333.
It's a tradition here to serve the refreshing golden brew with ice before shouting 'Môt, hai, ba, yo!' meaning 'One, two, three, cheers!' Vietnamese and Thai are two of my favourite cuisines, so lunching on deep-fried spring rolls, pineapple rice served in the husk of the fruit, or pancakes stuffed with shrimps, pork and beansprouts and then rolled in rice paper and fresh herbs, was always going to keep me as happy (not to mention as shapely) as a laughing Buddha. So was shopping for bargains in Saigon's many outdoor markets and designer stores.
As a welcome escape from the heat and traffic chaos of each bustling port, it was nice to kick back and enjoy relaxing days at sea on our own indulgent floating palace. For perfect peace and pampering with chilled face towels, frozen mango margaritas and afternoon tea brought to your sunbed, the adults-only Sanctuary is very hard to beat.
So, too, is a deep-tissue massage at the heavenly-smelling Lotus Spa. Or watching Movies Under The Stars with popcorn and ice cream. Not to mention enjoying the sunset from your own private balcony with a glass of bubbly in hand. The Princess Patter daily update is delivered to your room and is filled with the day's activities - from dancing and shows to live music and ping-pong tournaments.
I'm proud to say that our family won a bottle of fizz in a trivia quiz, while I was just pipped at the post in the spelling bee. That almost took me back 50 years, as did dancing the night away to oldies but goldies in Skywalkers Club.
Princess's motto is 'Come Back New' and after a ten-day holiday of a lifetime, I felt regenerated, even if - admittedly - I'm now a slightly more rounded model.
First published in the Mail on Sunday - May 2016
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