Your calls always answered within 5 rings.
Excellent service as always!
Fantastic. Everything was perfect, will definitely use again!
As always a great service from Jeff who was happy to investigate various routes to my destination. And always reassuring to know that DialAFlight is there to support should something go wrong. Another wonderful holiday.
Excellent properly describes the service provided by Fergus and his team. I will return later this year.
I had to rearrange my schedule and Hannah came up with a very acceptable new schedule. She is a credit to your company and would make it my first choice for another trip.
You should be aware that Hotel Orchidacea has many steps. We were on the lowest level but it was still a climb of 117 steps from reception to the room. There are no lifts in the building. One of our party is asthmatic and found it hard going. All else, staff, rooms and food were all great
Great service from Ian Newton
Liam was excellent with all the help he gave us.
Very helpful, kept us up to date and all worked well
A trouble free trip from start to finish.Thank you Reece.
A help sheet re transfers from the airports would be useful.
Thanks again for all the help you gave us. Big thanks to Hannah
Very pleased with the help and advice from Reggie. We will definitely be in touch next time we need to book a holiday or flight.
Long time between flights meant 9 hours in Singapore airport, extended to 11 with delays.
In future please make clear whether a group booking is genuinely a group booking. We booked as a 4 but ended up as 2 x 2s which meant we weren’t sat together
Guy does a great job of looking after our interests and keeping us informed along the way. Highly commendable.
Didn’t tell us about SG arrival card entering Singapore on our phones .
Finn was a great help
I found Singapore Airlines excellent
As always Rupert did a grand job and the holiday was a success. Great advice as always
Love the follow through - checking all OK before flight
Ivor did it again, providing excellent service and support and ensuring that our holiday was tailored to our needs.
Always book with DialAFlight never had a problem
Very helpful staff, especially Sarah and Julie - would definitely recommend this company
Great follow up and if needed to phone, always answered promptly
I’ve used Jerry for the last 20 years and he gives excellent advice. We went to NZ and Singapore, great flight with Singapore Airlines and stayed in an excellent hotel in Singapore
If you have any other customers going to Singapore suggest you advise them to fill in immigration form online before travelling. It is very lengthy and a pain to do at the airport.
Despite a hiccup relating to the transfer from Singapore to Desaru everything went according to plan.
Seymour is a great advisor and everything he set up was perfect and as promised.
Spot on again
Room service at my M Social hotel was brought by a robot called Auria. Welcome to Singapore.
It rang me up to say that it had arrived at my door. I popped open a flap in its domed head, took out my morning copy of The Straits Times, thanked it, and off it toddled down the corridor.
Glancing through the paper, my eye alighted on what I could only assume was a sensationally ground-breaking article entitled Where To Have Spontaneous Fun in Singapore.
Downstairs at the breakfast bar of the hotel half an hour later, I accidentally smashed a coffee mug.
The relentlessly cheerful coffee station guy - or quite possibly a more advanced type of robot - fell about in paroxysms of delight as if it was the funniest thing he had ever witnessed.
I took another mug from the rack and the coffee machine finished off my cappuccino with a foam portrait of my face.
After breakfast, my city guide was waiting in the lobby. She was wearing a safari outfit with mosquito net veil.
Our day commenced with a ten-minute bumboat (water taxi) ride to a neighbouring island called Pulau Ubin, which means Granite Island.
On the main island of Singapore, five million polite and hard-working souls live together on 274 square miles in multi-cultural harmony - closely monitored by CCTV. Pulau Ubin is a fraction of the size and has 38 inhabitants. The island is a recreation park with walking and cycle trails and viewing platforms raised above the mangroves.
Singaporeans as a rule aren't keen on either walking or cycling, said the guide, and neither was she. Plus she was terrified of being bitten by a mosquito. So she had arranged a minibus and driver.
The elderly driver, a native of the island, spoke in a harsh local dialect that made him sound furious about everything.
Soon after we'd set off, he saw a detached orange blossom lying on the track. 'Flower!' he shouted, slamming on the brakes. 'What sort of flower?' I said. 'Flower! Take photo!' he ordered.
A little further on, an adolescent wild pig was rooting around a litter bin. 'Pig!' he shouted. Guessing it was tame, like everything else in Singapore, I got out of the minibus and gave it an affectionate pat.
The other highlights of our island tour were some busy crabs, an old quarry, and an abandoned Thirties bungalow of stockbroker Tudor design.
Five exhausted Singaporean women - the only humans we encountered - flagged us down and implored us to give them a lift back to the bumboat jetty.
In fairness to Singaporeans, why would anyone want to visit raw nature when they can see 10,000 neatly labelled species of plant, including 1,200 types of orchid, arranged among the manicured lawns and flower beds of the magnificent Singapore Botanic Garden, while a full orchestra on the bandstand is playing a medley of hits from all your favourite musicals?
In the afternoon the guide took me to see the grisly Courts of Hell at Haw Par Villa, built in the Thirties by two Burmese-Chinese brothers with the proceeds of their Tiger Balm fortune.
The Courts are gory dioramas graphically depicting the torments and eternal torture of sinners in a Confucian version of Hell.
Every Singaporean child is brought here as a warning. Previously they were put in a sinister boat which entered Hell through a dragon's mouth; now they walk.
The guide speculated quite plausibly that this ghastly attraction was the main impetus behind Singapore's morally-driven economic miracle.
An hour later, chastened and shriven, I took my seat for the evening's Formula One race - to my mind a worse kind of Hell than the one I'd just visited.
Coincident with the start of the race on the Marina Bay Street Circuit was a violent rainstorm.
I legged it back to my room at the M Social, called Auria and asked it to bring up a beer and a sandwich.
Then I switched on the telly and watched the race via a camera mounted on the leading driver's helmet.
But only for about five minutes.
First published in the Daily Mail - February 2019
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements