Your calls always answered within 5 rings.
Superb as always - thank you so much Lloyd
It would have been good if it had flagged up on the Jaaneman Riad’s details that they serve dinner if pre-ordered. Especially for people arriving early evening. The Riad was excellent and the staff were extremely friendly and helpful. Would highly recommend it. Thank you Ewan and Lee
Thanks for your support Jed. Rwand Air were very trying
The staff onboard Titan were polite, helpful and went the extra mile. Also thank you to Mason and his wonderful team
Great as always
Pete is always brilliant
Doug, you're simply the best. All went to plan.
I've used your company several times and will continue to do so. Although not the cheapest you offer excellent service with superb communications especially, when through no fault of yours, things went a bit wrong with the airline.
Only downside of the trip was BA. Punctual smooth flights but on board was very poor; they offered us roast chicken for breakfast and quickly ran out of fruit. DialAFlight support was great.
Matthew is always brilliant. We have recommended him to so many. We feel absolutely supported on our travels and wonder why anyone makes their own bookings when they could benefit from the support given by DialAFlight
I have used your service many times and have even recommended you to other travellers during my trip
Great planning and attention to detail. Thanks again Billy
The car hire inclusion was seamless - definitely do it again and many thanks for your help and efficiency.
I will be back for further bookings
The holiday was perfect in every way and the service from you was superb. FYI flying economy class with British Airways was poor and I would never fly with BA again.
Ethan was great - very helpful.
We will definitely use the company again
Although we booked ourselves into Rosenhof Boutique Hotel Oudtshoorn South Africa and Lemoenfontein Game Lodge Beaufort West South Africa they were both very good and we would recommend these places.
We’ll do it again.
Perfect holiday arrangements. Everything went like clockwork. Jeff who we deal with was very helpful
Excellent as always.
Your personal service and problem solving was superb throughout, particularly when RwandAir kept changing their flight times at very short notice. Sorting out the mistake that RwandAir made in splitting our bookings from Lusaka to Kigali on the return flight was gold dust - I wouldn't have known what to do. Thank you very much.
Marshall was excellent, as always. I will definitely be booking with him again in the future.
Julie is top of the pops.
Warn customers about immigration time in Marrakech - 2.5 hours queuing. They may be able to book priority
Marrakech airport has horrendous passport control queues. It took 3 hrs to get through so our transfer taxi had left. It was over 2 hrs when leaving the country. Clients should be warned of the delays, as should taxis waiting for clients.
As usual great service Kirsty
Emirates flights are a bit long to get to South Africa via Dubai, but very clean, comfortable and reliably on time! TIP 1: I booked a "Low Fat Meal" and got served long before anyone else, which gave me more time to cover my eyes and sleep during the flight! TIP 2: I booked aisle seat on the inner seating so as to have just 1 person disturb my sleep during the flight. Luck had it that I have nobody seated next to me on any of the 4 flights!
It would have been helpful to get more information about the trek. We received some great info by Altezza - but only upon arrival.
Fantastic holiday only gripe is there was no transfer from hotel to airport arranged on way back
What do Princess Cruises and Singapore share in common? Yes, the ships and the city are sexy, sleek and stunningly attractive. They each have the wow factor, look hot and are lots of fun.
Yet the answer I was looking for is that they've both turned 50 and were each celebrating in style when I boarded Sapphire Princess in Singapore in December.
In 1965, as Singapore won her independence, Princess Cruises launched with a single ship sailing around Mexico. Half a century later, Singapore has grown into a modern metropolis, while Princess is the third-largest cruise line in the world.
Singapore has plenty to offer for a pre-cruise stay, from the historic Raffles Hotel, where about 2,000 Singapore Slings are knocked back daily in the famous Long Bar, as well as served on direct Singapore Airlines flights from London.
The latest landmark, Marina Bay Sands Hotel, resembles a cruise ship sailing along the shimmering skyline. Daring to peep over the edge of its towering SkyPark 57 levels up, with its rooftop infinity pool, gives a great excuse for yet another Singapore Sling to steady nerves.
Champagne and cocktails were also flowing on board Sapphire Princess, as I was lucky enough to join a South East Asia cruise from Singapore to Thailand via Brunei and Vietnam during the cruise line's birthday week.
Celebrations included a champagne fountain and golden balloon drop - one balloon was rumoured to have a ticket for a free cruise inside. The gala dinner served commemorative dishes from the past five decades. Just when I thought I really couldn't eat any more, a bittersweet chocolate mousse was presented which was far too tempting to decline. Then coffee and sweets - well, it would have been rude not to...
It seemed that the opulent golden-domed sultan's palaces and mosques of Bandar Seri Begawan in Brunei, our first port of call, reflected the spirit of the 50th anniversary celebrations.
Our culinary journey also continued with an invitation during our organised shore excursion to enjoy afternoon tea at a local home in Kampong Ayer, the world's largest water village. Being collected by water taxi to explore the maze of houses on wooden stilts connected by bridges, I could quite understand why the residents had turned down the opportunity to live more conventionally on land.
Nha Trang, Vietnam's famous resort, also welcomed us with mile upon mile of golden beaches, though unusually during our visit, there were only brief glimpses of golden sunshine to match. But when the clouds parted, the dazzling turquoise seas and powder-white sands suddenly lit up.
At the end of our tour of mythical temples, pagodas and markets, we used the excuse of waiting for the tender queue to die down (it takes a while to ferry 2,700 passengers back to the ship), to sample the local beer 333.
It's a tradition here to serve the refreshing golden brew with ice before shouting 'Môt, hai, ba, yo!' meaning 'One, two, three, cheers!' Vietnamese and Thai are two of my favourite cuisines, so lunching on deep-fried spring rolls, pineapple rice served in the husk of the fruit, or pancakes stuffed with shrimps, pork and beansprouts and then rolled in rice paper and fresh herbs, was always going to keep me as happy (not to mention as shapely) as a laughing Buddha. So was shopping for bargains in Saigon's many outdoor markets and designer stores.
As a welcome escape from the heat and traffic chaos of each bustling port, it was nice to kick back and enjoy relaxing days at sea on our own indulgent floating palace. For perfect peace and pampering with chilled face towels, frozen mango margaritas and afternoon tea brought to your sunbed, the adults-only Sanctuary is very hard to beat.
So, too, is a deep-tissue massage at the heavenly-smelling Lotus Spa. Or watching Movies Under The Stars with popcorn and ice cream. Not to mention enjoying the sunset from your own private balcony with a glass of bubbly in hand. The Princess Patter daily update is delivered to your room and is filled with the day's activities - from dancing and shows to live music and ping-pong tournaments.
I'm proud to say that our family won a bottle of fizz in a trivia quiz, while I was just pipped at the post in the spelling bee. That almost took me back 50 years, as did dancing the night away to oldies but goldies in Skywalkers Club.
Princess's motto is 'Come Back New' and after a ten-day holiday of a lifetime, I felt regenerated, even if - admittedly - I'm now a slightly more rounded model.
First published in the Mail on Sunday - May 2016
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