Your calls always answered within 5 rings.
Thank you Joe Orton. Everything went smoothly throughout the 5 weeks. Excellent choice of accomodation especially in Bali. All transfers were there on time and no hitches.
Five stars. Thanks to Danny
Nicholas was very attentive - great customer service.
Graham was very helpful finding us good flights and supporting us throughout
Had a great time. Thanks to Roy for sorting everything.
As a loyal customer for many years I have frequently collaborated with Eve on longhaul trips. Their pricing is consistently competitive, and their itineraries always well planned.
Flights worked out perfectly and Ethan was helpful, professional and knew his stuff. We’ve booked another trip with him based on our initial booking
Da Nang would be a good central place for exploring. Lang Co Banyan Tree was very remote, lovely but nothing there so not a good place to explore
Very impressed by Vietnam Airlines. Was not impressed by immigration / security queues at Hanoi and Ho Chi Minh - each took well over an hour
Two of the hotels in our opinion probably need to be removed from your suggested hotel list as they were very tired and service not great however, we made sure this didn’t spoil our experience of a lifetime
Owen Burrell did a great job for us - 5 stars
Not one problem with our trip to Vietnam. All went smoothly. Thank you
Excellent trip and hotels.
Great trip, quality hotels and fantastic guides and itinerary. Everything worked to perfection.
Excellent value
Always 1st class service from your lovely team.
Usual high standard of communication, with prompt answers to any questions or concerns. And a great choice of hotels. Everything was perfect, thank you Patrick
Even when we had issues these were handled quickly and well.
Everything went has planned
I think there needs to be clarity about added cost of seat selection at the outset. I knew about this added cost and therefore asked about it but often people don’t and have the cost added at check in ( when the better seats have often been already booked).
All good with flights, thanks
When booking a trip with multiple stops it would be good to be offered a choice of hotels so we could choose our preferred option
Have already recommended DialAFlight to our friends
Thank you once again for all your effort and expertise.
Raj fantastic as always - used you guys since 2010 - very happy customer
Overall I would say solid. Good booking of hotels and transfers. Not very helpful in arranging tours or guides. The app worked well except a couple of times doing the check-ins for Vietnam Airlines
Advice specific to our circumstances was very helpful
Thanks Jamie Theodorou.
We didn't like the Elios Hotel in HCM.
I've booked flights with Noah for many years. He's always quick to answer any questions and is a nice guy. Highly recommend.
Ho Chi Minh City, known as Saigon until the end of the Vietnam War, is a vast contradiction. Despite communist rule, its teeming residents are enthusiastic capitalists offering an Aladdin's cave of goods from tumbledown shops.
Whole families work night and day preparing mouth-watering food in thousands of impromptu pavement restaurants, providing the most delicious street food in the world.
As it happens, the last days of the city under its former name was recently highlighted in Britain, when Miss Saigon the musical celebrated its 25th anniversary with a nationwide cinema performance of the West End show.
In Ho Chi Minh City there is a wonderful range when it comes to choosing where to stay. Not-withstanding its ramshackle appearance, anarchic traffic and jumbled shops, the city has benefited hugely from investment in hotels from the former enemy America.
The colonial Saigon Grand Hotel has added a 20-storey new wing but I was happy to stay in the old part, for the atmosphere.
Similarly, one's spoilt for choice as far as eating and drinking is concerned. A good start is to whizz to the 20th floor of the Saigon Grand and get an outside table at the Terrace Café. Here you can enjoy a pre-dinner cocktail for 100,000 dong (about £3.50) and admire the view of the Saigon River far below.
For a sublime Vietnamese meal, you can do a lot worse than to book a table at Maxims in Dong Khoi Street, where you will feel more of a native. The trendy Vietnamese younger set congregate at The Deck on the west bank of the river.
Night markets
The city turned out to be some-thing of a shopping heaven too. A visit to the My Hoa Night Market on Cao Thang Road is an essential part of the itinerary. With 250 stalls lining the street there is an amazing range of cheap designer goods. But don't forget, you must haggle - even if you're a committed non-haggler, this is one time you must be brave and put on a good show.
A friend and I decided a pincer movement was the best tactic, so we joined forces to bring down the cost of three Mulberry purses to 2.2 million dong - that's £25 each. It was a fearsome display of no-nonsense negotiating.
Were the purses genuine Mulberry? What do you think? But they were certainly genuine bargains.
There are some unusual options available for getting about. One of them is to take a tour aboard a former U.S. military Jeep. The powerful vehicle seemed to scythe effortlessly through the extraordinary suicidal stew of motorcyclists.
Near the top of the list of what to see are the Notre Dame Cathedral and the Re-Unification Palace, built by the French. The latter became the HQ of the country's beleaguered puppet presidents that were installed by the Americans.
Nearby is the former U.S. Embassy, where thousands of terrified Saigon residents shook the gates, begging for entry as the last U.S. helicopters fled in 1975. The world looked on in fascinated horror at the images of desperate people attempting to scale the walls and fences of the embassy compound, as communist forces closed in on the city.
U.S. Marines held back the terrified crowds as helicopters took Americans and many Vietnamese who feared reprisals from the communist forces first to the airport and later to ships of America's Seventh Fleet in the South China Sea.
The capture of the city on April 30 was preceded by the evacuation of almost all the American civilian and military personnel in Saigon, along with tens of thousands of South Vietnamese civilians associated with the southern regime. The evacuation culminated in Operation Frequent Wind, the largest helicopter evacuation in history.
The contrast now in some parts of the city with those frantic days is poignant in the extreme. For calm and peace you should make your way to the Jade Emperor pagoda, where Buddhists offer incense, food and prayers.
And close by is the Vietnam War Remnants Museum, which provides a harrowing chronicle of the death and destruction inflicted on the Vietnamese.
Cu Chi Tunnels
It's possible, although those who suffer from claustrophobia should be warned, to explore the Viet Cong's tunnels. Viet Cong guerrillas hid and fought in a warren of tunnels just outside the city.
You can go underground and see how they evaded the might of the U.S. Marines. On display are the horrific man traps used to kill the enemy, including hidden pits filled with razor sharp pointed bamboo sticks. You can also indulge, if you wish, in target practice with M60 carbines and machine guns used in the war.
This is a city that has enjoyed a remarkable resurgence. But it is right that, while celebrating its vibrancy and warmth, its traumatic recent past should never be forgotten.
First published in the Daily Mail - February 2017
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