Your calls always answered within 5 rings.
Des was great
We always book through you and it's always a great success - never let us down
Definitely will use DialAFlight again and recommend to others. Trip was fantastic - thanks!
Excellent communication. Thank you so much Calvin
We have used DialAFlight for a number of years and always have good service. You only get what you pay for in life - if you want good service then you have to pay a bit more
Great dealing with DialAFlight, very friendly and professional - special thanks to Lewis - also love all the emails he sends out with lots of information with a lot of humour - thank you
Excellent service as always
Thanks indeed. Scarlet Hotel SG was good if a bit quirky but the staff we met were fantastic.
Been using the company for many years now. Excellent customer service
Everything worked according to plan. It was good to know that if I had a problem you were at the end of a phone to help,
Brilliant, helpful staff. Will definitely use this company again.
Everything went according to plan. It is good to have someone very professional on your side. I would have no hesitation in recommending this company and its lovely staff to anyone looking to book a flight or holiday.
Usual excellent service from Lucas Moore. I was concerned about a couple of issues for my return flight - I emailed Lucas and the issues were resolved within one hour. Excellent service considering I was 12,000 miles away.
Everything was perfect!
Usual excellent service. Had a great time. Would go nowhere else to book my Australian holidays. Well done Ralph. DialAFlight is the best
It has always been a pleasure to deal with you as you have a wonderful manner and so does Molly! Would not ever think of changing from DialAFlight! You are the best!
The reason I didn’t give a 5 for performance is for not calling back when saying you would. This is the only blip in otherwise fantastic service I always get from DialAFlight.
As usual, excellent service. Everything went as planned. I always use DialAFlight for long haul flights. Thank you to Michelle for all her patience.
Everything we wanted was there and better
Sara was both professional and easy to communicate with.
The only downside was the assistance at airports, especially Kuala Lumpur because the Malay assistants didn't want to help passengers on Turkish Airlines.
You have done it yet again - a fantastic trouble free holiday, thank you so much. We look forward to booking our next holiday with you as soon as we can.
Amy was her usual excellent self in finding me the right flights at short notice to get across to Adelaide. And Qatar Airwaysworked well.
Helen was amazing and very knowledgable
Tristan was very supportive and helpful throughout, from the planning to delivering a great holiday. We would certainly use DialAFlight in future and have already recommended Tristan. One thing to mention (and something Tristan was unawre of) was that all 3 car hire vehicles included 'premium' excess insurance which we also had been unaware of and we had taken out additional car hire excess cover which was not required.
The flight bookings went as planned, and the two hotels selected by DialAFlight were both very good. Thank you for your efforts
Very helpful, knowledgeable staff. App easy to use. Always answered the phone
Perfect trip thank you
Thanks to Raphael and all the help.
Happy with our experience with DialAFlight
A city book-ended by vineyards and beaches, with quaint Victorian houses sitting alongside tidy parkland, Adelaide is Australia’s emerging hot spot.
A favourite haunt with Britons relocating Down Under, this lovely city with its Mediterranean climate is home to one of the world's most prestigious art and culture festivals.
Which is how I came to find myself blindfolded in a theatre being accosted by a group of young Belgians - all in the cause of cutting edge drama at the Adelaide Festival.
ENDLESS VARIETY
As well as the festival this South Australian city boasts entertainment such as the Adelaide Fringe, the WOMADelaide world music concerts and the Adelaide 500 road-racing extravaganza.
At the festival’s writers’ week, Booker Prize winner Thomas Keneally, author of Schindler's Ark, explained why the jewel of the south has been attracting him since his first appearance at the festival in 1968.
'It's a beautiful place,' he told me. 'It has this wonderful dry heat and the citizens exist among a torrent of wine, flowing out of the Barossa Valley and out of the McLaren Vale.
'Foreign writers love this because it's so warm in the middle of the northern European winter. It's hard to move in my hotel without tripping over some great British novelist or biographer.'
WINEMASTERS
The area is also the country's grape capital, bursting with boutique wine makers, but the giant Jacob's Creek dominates.
I’m treated to a wine master class by Jacob's Creek expert Sacha Bown. The Sensory Experience is billed as an interactive workshop that helps increase your knowledge and enjoyment of the complexities of wine. As a complete wine novice, that isn’t hard. It’s great fun putting my smell and taste to the test with a strange tray of treats, from petrol-scented balls to a strawberry dipped in black pepper.
After a delicious lunch on the balcony of the Creek’s award-winning restaurant, I whizz off to Penfolds winery.
The ‘make your own blend’ experience makes you feel like a winemaker for an hour. It involves mixing three different types of wine in an oversized test tube - you also consume far more wine than you realise.
The Barossa may get the lion’s share of tourist attention but one of South Australia’s other wine regions, the McLaren Vale is a hidden treat.
Ben Neville, who set up his own tour company after leaving the corporate rat race in London, showed me the secrets of the Vale.
Ben is beyond passionate about the area – while providing a rip-roaring four-wheel drive adventure starting with a quick ‘snack’ in the middle of the bush.
A snack involves a table, chairs, gingham tablecloth, china plates, champagne, a view of untouched bush that’s to die for – and an array of mouthwatering canapés freshly prepared that morning by his friend, chef Nigel Rich.
ADVENTURE TIME
We hop back on the vehicles and cruise through Yankalilla and Onkaparinga districts via superb off-road tracks offering vistas across the Fleurieu Peninsula.
We even speed along the mesmeric Silver Sands beach before lunch on a secluded hilltop encapsulated by some (more) breathtaking scenery. Sandwiches on a picnic blanket?
No. Chef Nigel, who trained in some of London's top hotels before setting up his restaurant, The Elbow Room, in McLaren Vale (and, incidentally, whose English mother went to school with Margaret Thatcher) is cooking up a surprise.
The feast is being prepared on the back of his ‘ute’, before being smoked with a curious gadget and some apple chips. It is complemented by wine served by Thomas O’Donnell, who works at the nearby Samuel’s Gorge vineyard.
And in case I was in any doubt about how laid back these people are about their fine product, the owner of Samuel’s Gorge, Justin McNamee sets me straight.
'In the McLaren Vale, we're not in a hurry and never have been to tell the world we are the best.
'I think because we don't overtly jam it down people’s throats, when people actually finally discover it, they go "holy bloody Nelly". And when you drink great wine here and then you go to the beach and you see great art, and then you see the sunset - people are forever saying "I don't want to leave".'
Holy bloody Nelly, he’s right, I don't want to go anywhere.
First published in the Mail Online - September 2017
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