Your calls always answered within 5 rings.
Superb as always - thank you so much Lloyd
It would have been good if it had flagged up on the Jaaneman Riad’s details that they serve dinner if pre-ordered. Especially for people arriving early evening. The Riad was excellent and the staff were extremely friendly and helpful. Would highly recommend it. Thank you Ewan and Lee
Thanks for your support Jed. Rwand Air were very trying
The staff onboard Titan were polite, helpful and went the extra mile. Also thank you to Mason and his wonderful team
Great as always
Pete is always brilliant
Doug, you're simply the best. All went to plan.
I've used your company several times and will continue to do so. Although not the cheapest you offer excellent service with superb communications especially, when through no fault of yours, things went a bit wrong with the airline.
Only downside of the trip was BA. Punctual smooth flights but on board was very poor; they offered us roast chicken for breakfast and quickly ran out of fruit. DialAFlight support was great.
Matthew is always brilliant. We have recommended him to so many. We feel absolutely supported on our travels and wonder why anyone makes their own bookings when they could benefit from the support given by DialAFlight
I have used your service many times and have even recommended you to other travellers during my trip
Great planning and attention to detail. Thanks again Billy
The car hire inclusion was seamless - definitely do it again and many thanks for your help and efficiency.
I will be back for further bookings
The holiday was perfect in every way and the service from you was superb. FYI flying economy class with British Airways was poor and I would never fly with BA again.
Ethan was great - very helpful.
We will definitely use the company again
Although we booked ourselves into Rosenhof Boutique Hotel Oudtshoorn South Africa and Lemoenfontein Game Lodge Beaufort West South Africa they were both very good and we would recommend these places.
We’ll do it again.
Perfect holiday arrangements. Everything went like clockwork. Jeff who we deal with was very helpful
Excellent as always.
Your personal service and problem solving was superb throughout, particularly when RwandAir kept changing their flight times at very short notice. Sorting out the mistake that RwandAir made in splitting our bookings from Lusaka to Kigali on the return flight was gold dust - I wouldn't have known what to do. Thank you very much.
Marshall was excellent, as always. I will definitely be booking with him again in the future.
Julie is top of the pops.
Warn customers about immigration time in Marrakech - 2.5 hours queuing. They may be able to book priority
Marrakech airport has horrendous passport control queues. It took 3 hrs to get through so our transfer taxi had left. It was over 2 hrs when leaving the country. Clients should be warned of the delays, as should taxis waiting for clients.
As usual great service Kirsty
Emirates flights are a bit long to get to South Africa via Dubai, but very clean, comfortable and reliably on time! TIP 1: I booked a "Low Fat Meal" and got served long before anyone else, which gave me more time to cover my eyes and sleep during the flight! TIP 2: I booked aisle seat on the inner seating so as to have just 1 person disturb my sleep during the flight. Luck had it that I have nobody seated next to me on any of the 4 flights!
It would have been helpful to get more information about the trek. We received some great info by Altezza - but only upon arrival.
Fantastic holiday only gripe is there was no transfer from hotel to airport arranged on way back
Victoria is home to Melbourne, one of Australia's coolest cities, where a labyrinth of laneways, boutique shops and art galleries invite you to explore.
The capital of this south-eastern state is also surrounded by wineries, wildlife-filled national parks and stunning coastal drives. It's easy to understand why so many visitors flock here and how Victoria has become host to so many sporting and cultural events.
Start your visit in vibrant Melbourne, where you can spend a few days exploring this hugely cultural and sporting city. Hire a car and head to nearby wine regions such as the Yarra Valley or the Mornington Peninsula to sample award-winning wines and perhaps stay the night.
Or head out to one of the many national parks or nature reserves before cruising along the Great Ocean Road and witnessing the rugged coastline and infamous 12 Apostles that rise from the ocean.
Here are some of the best ways to explore the city and beyond.
Feel the buzz of the city
Consistently identified among the most liveable cities in the world, Melbourne is a cultural delight. It's a place where art galleries and amazing museums rub shoulders with street art-adorned laneways, and independent fashion boutiques sit alongside hole-in-the-wall coffee shops and some of the country's most exciting restaurants.
Grab a bike and explore on two wheels, winding through the streets and arcades and discover Melbourne's wealth of street art such as in famous ACDC Lane or Hosier Lane. Stroll along the Yarra River or head out to the suburbs of Collingwood, Brunswick, Northcote and Fitzroy, transformed by creatives and liberally sprinkled with great bars and eateries.
Fly high above the skyline for a new perspective - Melbourne is one of the only cities you can fly over in a hot air balloon - and delve into the rich Aboriginal culture that permeates the city.
Discover Melbourne's Aboriginal culture at Koorie Heritage Trust, located in the city's cultural heart on the banks of the Yarra River.
Or join an Aboriginal guide at the Royal Botanic Gardens to identify significant native plants and their uses before heading to Aboriginal-owned Mabu Mabu restaurant for authentic flavours in a modern setting.
Get an adrenaline rush
Melbourne is Australia's sporting capital and home to a diverse mix of sporting fans, with the Australian Open, and Formula 1 Grand Prix, for example, held here annually, while the Melbourne Cricket Ground (MCG) has hosted both the T20 cricket and The Ashes.
Add to that the FIFA Women's World Cup, heading Down Under in 2023 to be hosted between Australia and New Zealand. Melbourne will host clashes between Australia and Canada, Germany and Morocco and Jamaica and Brazil. Catch one of the matches, then head to the Australian Sports Museum to soak up more sporting history.
Sport is woven into Melbourne's social fabric, and it's one of the best places in the world to catch a game of Aussie rules football, cricket, tennis, and motorsports, to name a few. Victoria is also set to host the Commonwealth Games 2026. In a world first, the opening ceremony will be at the MCG in Melbourne, but the games will be held in regional Victoria, namely Geelong, Ballarat, Bendigo and in Gippsland.
Head out on the open road
With its wealth of national parks such as Wilsons Promontory, The Grampians or the Otway National Parks, abundant wildlife and stunning coastline, it's easy to see why Victoria is renowned for its road trips. Whether you have one day or several, there are amazing touring routes to explore from Melbourne.
Start with one of the world's most famous drives. The Great Ocean Road which follows the spectacular coastline along clifftops, through rainforests and past surf beaches from Torquay to Allansford and via the famous rock formation of the 12 Apostles. It can be completed in three days from Melbourne, but more time will mean longer stops to discover for example the wild koalas, kangaroos and emus along this route or see the migrating whales.
Alternatively, head east on the Melbourne to Sydney Coastal Drive to discover beautiful Wilsons Promontory National Park, the Gippsland Lakes where you can find the newly opened Metung Hot Springs plus plenty of untouched nature and wildlife. Allow at least seven days for this journey to see the best of the area. Head inland along the Great Alpine Road for mountain scenery or north to see the Murray River.
There are plenty of shorter trips from Melbourne as well. Sample wine at the vineyards of the Yarra Valley, less than an hour from Melbourne, or enjoy the cute Penguin Parade on Phillip Island.
Melbourne sits on Port Phillip Bay and it's easy to plot a driving tour that also takes in the Mornington Peninsula, discovering historic towns and beautiful beaches on the way.
In one day, you can escape the city completely and unwind in the cool forests of the Dandenong Ranges. Witness the spectacular rhododendrons bloom in spring, or marvel at the golden colours of the old trees in the Alfred Nicholas Gardens in autumn.
Get to know the locals
Victoria is roughly the size of the UK and is home to about 30 per cent of Australia's wildlife, making it a wonderful place to see the iconic species such as kangaroos and koalas in the wild.
Phillip Island is a two-hour drive from Melbourne and home to the largest Little Penguin colony in the world. Head to the famous Penguin Parade in the evening to see them waddle ashore or take a boat trip to get up close to Australian fur seals, spotting seabirds along the way.
Spot wild koalas in the trees in the Otway National Park along the Great Ocean Road or glide across Lake Elizabeth for a chance to see platypus.
In the Grampians National Park you can see some of Australia's other famous residents, such as kangaroos, wallabies and emus, while the Wilsons Promontory National Park is a great place to spot wombats in the wild.
From epic road trips and iconic wildlife to sports-mad culture and hipster neighbourhoods, Victoria is the perfect mix of buzzing city and outdoor adventures. Soak up the city then head to local wine regions, national parks and drive that beautiful coastline.
First published in the Daily Mail - February 2023
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