Your calls always answered within 5 rings.
Shout out to Lucas who I find to be very supportive
Excellent holiday to Costa Rica, well planned and executed. Thanks to Mason and Russell for their help.
Absolutely excellent service. Alan was outstanding.
Everything fabulous. Flights good and the Grand Velas outstanding. A brilliant vacation. Thank you Russell
Thanks for recommendation of Aeromexico. They were superb
Staff always on hand to answer any questions and were polite at all times
Peace of mind, so convenient a service
Very well organised tour. Timing with connections a bit tight
A great service from Ash and the team
Outstanding as always!
Charlie was excellent
We absolutely LOVED our trip - thank you so much to Chris Briggs for suggestions, arranging, advising and assistance! The hotels were wonderful. All of our transportation/trips were exceedingly well organised, on time and very friendly and informative. We especially loved Hotel Arenal Manoa in La Fortuna - would have loved an extra day or two there! Service was second to none and such a beautiful setting. The hot springs are wonderful. Hotel and Spa Poco a Poco - again, wonderful service and lovely place to stay. Hotel pool is beautiful and the hotel is set up / laid out / equipped so well to allow for all the rain showers! Overall, a wonderful trip, we are so pleased to have experienced it!
Have dealt with Guy Foskin for three years. Excellent customer service, providing very good deals and excellent back up when on one occasion something went wrong. This was not a DialAFlight issue. It is great to have someone get to know what you want along with likes and dislikes and bring offers to our attention that may be of interest. Fantastic, keep up the good work.
Laura Canning provided us with a very personal service, cannot recommend her enough
It was exactly what I wanted and Callum Patel did an excellent job
My only and immediate resource for all travel: long haul, quick breaks, package holidays, family & business. Always a pleasure to deal with. Always great value. Used this service many many times for over a decade and top marks every time.
Thank you for being so efficient and making my travel arrangements so effortless and enjoyable.
Emergency helpline was useful
Can't thank Amy Hibbert enough - again! for the excellent service and recommendation
Dale, once again, was brilliant. Everything from booking and throughout the holiday went to plan. We had an amazing time.
Lee delivered once again - great trip.
Every holidaymaker needs to be able to tap into the experience, expertise and professionalism of Gavin Dattani. Not for the first time his advice, guidance and support meant we enjoyed the most wonderful holiday in Mexico. We then enjoyed three lovely days in New York on the way home, staying at the hotel that Gavin recommended; a superb choice.
Freddie was very helpful, thank you.
We had a fantastic trip - with seven different stops this was not a straightforward trip but everything worked perfectly for flights, hotels and transfers. Thanks again to Vinnie and the team, who we have used for many years now.
William was amazing as always
Although our flight wasn't impacted by the global IT issues, it was reassuring to know that we could have contacted you to have everything sorted if we'd run into problems. Using DialAFlight gives us peace of mind having a buffer to deal with the airlines when it isn't easy for us to phone. This is why I don't bother checking flights myself anymore - it'll always be a better option to go through you!
Saved loads of time and hassle and uncertainty, I will definitely use DialAFlight again.
The overall experience was first class and John Huff was excellent.
Lucas Moore managed to get me a premium comfort seat on a KLM flight from Mexico City to Amsterdam for a price which was around what I normally pay for an economy flight. The experience was excellent in terms of the quality of food, inflight service and the amount of seat space. His attention to the needs of customers is of the highest standard. He always searches for the best options, and does his upmost to resolve any difficulties that arise with airlines.
Eric and his colleagues were very knowledgeable, accessible and helpful at every step.
A city book-ended by vineyards and beaches, with quaint Victorian houses sitting alongside tidy parkland, Adelaide is Australia’s emerging hot spot.
A favourite haunt with Britons relocating Down Under, this lovely city with its Mediterranean climate is home to one of the world's most prestigious art and culture festivals.
Which is how I came to find myself blindfolded in a theatre being accosted by a group of young Belgians - all in the cause of cutting edge drama at the Adelaide Festival.
ENDLESS VARIETY
As well as the festival this South Australian city boasts entertainment such as the Adelaide Fringe, the WOMADelaide world music concerts and the Adelaide 500 road-racing extravaganza.
At the festival’s writers’ week, Booker Prize winner Thomas Keneally, author of Schindler's Ark, explained why the jewel of the south has been attracting him since his first appearance at the festival in 1968.
'It's a beautiful place,' he told me. 'It has this wonderful dry heat and the citizens exist among a torrent of wine, flowing out of the Barossa Valley and out of the McLaren Vale.
'Foreign writers love this because it's so warm in the middle of the northern European winter. It's hard to move in my hotel without tripping over some great British novelist or biographer.'
WINEMASTERS
The area is also the country's grape capital, bursting with boutique wine makers, but the giant Jacob's Creek dominates.
I’m treated to a wine master class by Jacob's Creek expert Sacha Bown. The Sensory Experience is billed as an interactive workshop that helps increase your knowledge and enjoyment of the complexities of wine. As a complete wine novice, that isn’t hard. It’s great fun putting my smell and taste to the test with a strange tray of treats, from petrol-scented balls to a strawberry dipped in black pepper.
After a delicious lunch on the balcony of the Creek’s award-winning restaurant, I whizz off to Penfolds winery.
The ‘make your own blend’ experience makes you feel like a winemaker for an hour. It involves mixing three different types of wine in an oversized test tube - you also consume far more wine than you realise.
The Barossa may get the lion’s share of tourist attention but one of South Australia’s other wine regions, the McLaren Vale is a hidden treat.
Ben Neville, who set up his own tour company after leaving the corporate rat race in London, showed me the secrets of the Vale.
Ben is beyond passionate about the area – while providing a rip-roaring four-wheel drive adventure starting with a quick ‘snack’ in the middle of the bush.
A snack involves a table, chairs, gingham tablecloth, china plates, champagne, a view of untouched bush that’s to die for – and an array of mouthwatering canapés freshly prepared that morning by his friend, chef Nigel Rich.
ADVENTURE TIME
We hop back on the vehicles and cruise through Yankalilla and Onkaparinga districts via superb off-road tracks offering vistas across the Fleurieu Peninsula.
We even speed along the mesmeric Silver Sands beach before lunch on a secluded hilltop encapsulated by some (more) breathtaking scenery. Sandwiches on a picnic blanket?
No. Chef Nigel, who trained in some of London's top hotels before setting up his restaurant, The Elbow Room, in McLaren Vale (and, incidentally, whose English mother went to school with Margaret Thatcher) is cooking up a surprise.
The feast is being prepared on the back of his ‘ute’, before being smoked with a curious gadget and some apple chips. It is complemented by wine served by Thomas O’Donnell, who works at the nearby Samuel’s Gorge vineyard.
And in case I was in any doubt about how laid back these people are about their fine product, the owner of Samuel’s Gorge, Justin McNamee sets me straight.
'In the McLaren Vale, we're not in a hurry and never have been to tell the world we are the best.
'I think because we don't overtly jam it down people’s throats, when people actually finally discover it, they go "holy bloody Nelly". And when you drink great wine here and then you go to the beach and you see great art, and then you see the sunset - people are forever saying "I don't want to leave".'
Holy bloody Nelly, he’s right, I don't want to go anywhere.
First published in the Mail Online - September 2017
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements