Your calls always answered within 5 rings.
Qatar Airlines operate a comfortable and efficient service with Business Class lounges at Doha and Melbourne. The only failure was at Birmingham with no lounge on departure and a shortage of ground staff at 0600 arrival which caused a delay in docking and progress through customs. Not the fault of DialAFlight who had excellent attention to detail.
Everything went smoothly and everything was exactly as promised. Thank you for a stress-free trip!
Excellent service from Thomas. Our trip to Singapore, Melbourne and Cairns went very smoothly and exactly as planned with no problems at all. Would definitely recommend DialAFlight
Billy Gardner a great help every time
We have been using DialAFlight for 12 years now, booking trips to Australia. Michelle Dooler and her team have been excellent throughout.
Tommy Ellis was a real help. Thanks Tommy I’ll be booking again shortly
Great service as always from Gino. Everything worked out perfectly and I have already recommended DialAFlight to friends who have booked a holiday.
Just a comment on our wait for London to Manchester flight. We were waiting 5 hours but we could have been on a much earlier one
Everything as promised. I was very pleased with all arrangements and will definitely use you again
DialAFlight perfect. Singapore Airlines not very good
Excellent service throughout. Emails always answered quickly, organisation without fault. Thank you, Brody
You always do your best for your customers. Nick helped us out with alternative flights three weeks before we were due to leave when Malaysia Airlines messed up our booking.
Whilst everything was brilliant the meals on Singapore were not very good
Brilliant holiday
The service from Dale was fantastic and helped to make it a very smooth trip. Thank you.
Travelled Heathrow to Melbourne on Vietnam Airlines premium economy. Both LHR to Hanoi legs very good in B777 Dreamliner. Vietnam - Melbourne legs very poor seating in Airbus configured 2-4-2 and closer together than 777
Again many thanks Lucas and Harriet for everything. This trip proved to be a little more challenging due to the fact I travelled to Australia on my own for the first time. Harriet was wonderful in putting assistance in place to help me. .
Ben was professional and very helpful. Followed up with a call and email before the trip. Will be booking my next trip soon
Excellent as always - thank you Glen.
Always kept up to date with any changes that the airline made with flight times.
The link with Jetstar to Emirates is not good. Jetstar requires you to pay for food and entertainment. Both ways I was unable to check in online which means you get no choice of seat. Worse from Melbourne as Jetstar staff are less than efficient.
Ray was so helpful right from the start and nothing was a problem to him. I would definitely use DialAFlight again
Our Malaysia Airlines flights to Australia were comfortable and on time.
I’m so pleased that I used DialAFlight rather than book the flights and hotel myself. Their price was actually cheaper and the hotel suggested was way better. Customer service was excellent and I will definitely use again.
Always so helpful and friendly
Everyone, especially Ian, was amazing. Took all the worry away and nothing was too much trouble
Matt, our travel manager, has again done a great job in assisting us. I couldn’t recommend him and DialAFlight enough.
From getting a quote to landing back off our holiday everything went perfect. I cannot thank Stuart and his team enough for everything. They were on the end of the phone every day of the week and did not have to wait in queues for hours to speak to someone Even changing a ticket was not a problem. Would definitely recommend them
Nothing is ever too much trouble for you lot.
I would be reluctant to recommend Jetstar. Although cheaper, it fell short in terms of comfort and service.
With a laidback vibe, fantastic food, a thriving music and cultural scene, and beaches and mountains within striking distance, it's not difficult to see why Melbourne is such a magnet for tourists. Here is how to see the city in just 48 hours.
DAY ONE MORNING
Get the lie of the land from Eureka Tower, where the Skydeck on the 88th floor (the lift journey takes just 38 seconds) offers wraparound views over Port Phillip Bay and across the Yarra River to the Central Business District (CBD). It's a highlight here in a city not otherwise brimming with mainstream attractions.
Afterwards, explore one of Melbourne's worst-kept secrets: its labyrinthine lanes that link the CBD's main streets. Start in Degraves Street (filled with cafes and lunch spots) and continue via Centre Place to find fashion boutiques and hidden-away bars.
You could even join a walking tour with Hidden Secrets to get the most from these vibrant but easy-to-overlook backstreets (including lunch).
AFTERNOON
Melbourne is a city fuelled on good coffee, where it's all about single-origin beans, micro-roasting and aero-pressing. Get your fix at Pelligrini's Espresso Bar, a local institution and home of the city's first Italian coffee machine.
If sport is your thing, you won't be disappointed by the sprawling precinct on the north side of the Yarra, which is home to the Melbourne Cricket Ground, Melbourne Park and AAMI Park, where you can catch cricket, tennis, Aussie Rules or rugby, depending on the season.
Alternatively, visit the recently revamped National Sports Museum to see memorabilia including items from the 1956 Melbourne and 2000 Sydney Olympics.
EVENING
The city is home to an incredibly diverse dining scene, with everything from Indonesian to French, so even the fussiest of eaters will find something.
Among the most talked-about spots is Sunda, where the Asian-inspired menu also features Aussie ingredients such as rock oysters, scarlet prawns or bush tomatoes. Ask for the signature dish of Vegemite curry served with buttermilk roti.
For after-dinner drinks, head to Bar Margaux, which is tucked away in a basement. The CBD is awash with scores of such unconventional places. Order a cocktail - try the Margaux-rita - sit back and toast a brilliant first day.
DAY TWO MORNING
Take a break from the streets and head for the peaceful Royal Botanic Gardens (free admission). Its 94 green acres are a pleasure to explore, but especially so in the company of an Aboriginal guide. The walk includes a traditional smoke ceremony to welcome participants to these ancestral lands.
Follow the historic theme back over the river to the Old Treasury Building (free admission) - the exhibits tell of Melbourne's founding in 1835 and the subsequent Gold Rush, when this city became the wealthiest in the world. Don't miss the replica of The Welcome Stranger gold nugget in the vaults: unearthed in 1869 and weighing 150lb, the original is the largest ever found.
From here, it's only a short walk down Flinders Lane for lunch at the sleek Mrs Singh (mrssingh.com.au), which opened early 2020. Get the widest taste of its authentic North Indian cuisine by ordering the very reasonably priced thali of different curries to mop up with outrageously tasty kulcha flatbreads.
AFTERNOON
Melbourne has a high concentration of commercial art galleries so draws plenty of art-lovers. Follow Hosier Lane, admiring its colourful and ever-changing street art as you go, to Federation Square. Here you'll find the National Gallery of Victoria, founded in 1861. Australia's oldest and most popular art museum is huge, so you'll need to spend a good hour or two here if you want to appreciate the nation's largest collection of Australian art.
Its other location across the bridge has edgier exhibitions: the current showstopper celebrating graffiti artists Keith Haring and Jean-Michel Basquiat runs until mid-April.
Alternatively, do some sightseeing by boat along the Yarra. You could choose to captain your own electric GoBoat via the South Bank and sports precinct. Alternatively, hire a rowing boat in leafy Yarra Bend Park, where fruit bats roosting in riverside trees or even the occasional platypus will entertain you.
EVENING
Mix things up by checking out some of the city's inner suburbs. Immediately north of the CBD lie Carlton (Melbourne's Little Italy), hipster Fitzroy and bohemian Collingwood. Follow in the footsteps of the Duke and Duchess of Sussex with fine dining at Charcoal Lane in Fitzroy, famous for its trainee programme for Aboriginal and disadvantaged young people. Expect innovative dishes such as pepperberry spiced kangaroo fillet with paperbark and smoked tomato.
Browse Fitzroy's boutique shops, then hit Carlton for drinks at Lord Lygon, a wine bar big on organic varieties, or cocktails at the rooftop Johnny's Green Room. Its comfy banquettes are perfectly placed for admiring the city skyline, so sit back and savour a magical moment in Australia's coolest city.
First published in the Mail on Sunday - March 2020
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