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Qatar Airlines operate a comfortable and efficient service with Business Class lounges at Doha and Melbourne. The only failure was at Birmingham with no lounge on departure and a shortage of ground staff at 0600 arrival which caused a delay in docking and progress through customs. Not the fault of DialAFlight who had excellent attention to detail.
Everything went smoothly and everything was exactly as promised. Thank you for a stress-free trip!
Excellent service from Thomas. Our trip to Singapore, Melbourne and Cairns went very smoothly and exactly as planned with no problems at all. Would definitely recommend DialAFlight
Billy Gardner a great help every time
We have been using DialAFlight for 12 years now, booking trips to Australia. Michelle Dooler and her team have been excellent throughout.
Tommy Ellis was a real help. Thanks Tommy I’ll be booking again shortly
Great service as always from Gino. Everything worked out perfectly and I have already recommended DialAFlight to friends who have booked a holiday.
Just a comment on our wait for London to Manchester flight. We were waiting 5 hours but we could have been on a much earlier one
Everything as promised. I was very pleased with all arrangements and will definitely use you again
DialAFlight perfect. Singapore Airlines not very good
Excellent service throughout. Emails always answered quickly, organisation without fault. Thank you, Brody
You always do your best for your customers. Nick helped us out with alternative flights three weeks before we were due to leave when Malaysia Airlines messed up our booking.
Whilst everything was brilliant the meals on Singapore were not very good
Brilliant holiday
The service from Dale was fantastic and helped to make it a very smooth trip. Thank you.
Travelled Heathrow to Melbourne on Vietnam Airlines premium economy. Both LHR to Hanoi legs very good in B777 Dreamliner. Vietnam - Melbourne legs very poor seating in Airbus configured 2-4-2 and closer together than 777
Again many thanks Lucas and Harriet for everything. This trip proved to be a little more challenging due to the fact I travelled to Australia on my own for the first time. Harriet was wonderful in putting assistance in place to help me. .
Ben was professional and very helpful. Followed up with a call and email before the trip. Will be booking my next trip soon
Excellent as always - thank you Glen.
Always kept up to date with any changes that the airline made with flight times.
The link with Jetstar to Emirates is not good. Jetstar requires you to pay for food and entertainment. Both ways I was unable to check in online which means you get no choice of seat. Worse from Melbourne as Jetstar staff are less than efficient.
Ray was so helpful right from the start and nothing was a problem to him. I would definitely use DialAFlight again
Our Malaysia Airlines flights to Australia were comfortable and on time.
I’m so pleased that I used DialAFlight rather than book the flights and hotel myself. Their price was actually cheaper and the hotel suggested was way better. Customer service was excellent and I will definitely use again.
Always so helpful and friendly
Everyone, especially Ian, was amazing. Took all the worry away and nothing was too much trouble
Matt, our travel manager, has again done a great job in assisting us. I couldn’t recommend him and DialAFlight enough.
From getting a quote to landing back off our holiday everything went perfect. I cannot thank Stuart and his team enough for everything. They were on the end of the phone every day of the week and did not have to wait in queues for hours to speak to someone Even changing a ticket was not a problem. Would definitely recommend them
Nothing is ever too much trouble for you lot.
I would be reluctant to recommend Jetstar. Although cheaper, it fell short in terms of comfort and service.
Victoria is home to Melbourne, one of Australia's coolest cities, where a labyrinth of laneways, boutique shops and art galleries invite you to explore.
The capital of this south-eastern state is also surrounded by wineries, wildlife-filled national parks and stunning coastal drives. It's easy to understand why so many visitors flock here and how Victoria has become host to so many sporting and cultural events.
Start your visit in vibrant Melbourne, where you can spend a few days exploring this hugely cultural and sporting city. Hire a car and head to nearby wine regions such as the Yarra Valley or the Mornington Peninsula to sample award-winning wines and perhaps stay the night.
Or head out to one of the many national parks or nature reserves before cruising along the Great Ocean Road and witnessing the rugged coastline and infamous 12 Apostles that rise from the ocean.
Here are some of the best ways to explore the city and beyond.
Feel the buzz of the city
Consistently identified among the most liveable cities in the world, Melbourne is a cultural delight. It's a place where art galleries and amazing museums rub shoulders with street art-adorned laneways, and independent fashion boutiques sit alongside hole-in-the-wall coffee shops and some of the country's most exciting restaurants.
Grab a bike and explore on two wheels, winding through the streets and arcades and discover Melbourne's wealth of street art such as in famous ACDC Lane or Hosier Lane. Stroll along the Yarra River or head out to the suburbs of Collingwood, Brunswick, Northcote and Fitzroy, transformed by creatives and liberally sprinkled with great bars and eateries.
Fly high above the skyline for a new perspective - Melbourne is one of the only cities you can fly over in a hot air balloon - and delve into the rich Aboriginal culture that permeates the city.
Discover Melbourne's Aboriginal culture at Koorie Heritage Trust, located in the city's cultural heart on the banks of the Yarra River.
Or join an Aboriginal guide at the Royal Botanic Gardens to identify significant native plants and their uses before heading to Aboriginal-owned Mabu Mabu restaurant for authentic flavours in a modern setting.
Get an adrenaline rush
Melbourne is Australia's sporting capital and home to a diverse mix of sporting fans, with the Australian Open, and Formula 1 Grand Prix, for example, held here annually, while the Melbourne Cricket Ground (MCG) has hosted both the T20 cricket and The Ashes.
Add to that the FIFA Women's World Cup, heading Down Under in 2023 to be hosted between Australia and New Zealand. Melbourne will host clashes between Australia and Canada, Germany and Morocco and Jamaica and Brazil. Catch one of the matches, then head to the Australian Sports Museum to soak up more sporting history.
Sport is woven into Melbourne's social fabric, and it's one of the best places in the world to catch a game of Aussie rules football, cricket, tennis, and motorsports, to name a few. Victoria is also set to host the Commonwealth Games 2026. In a world first, the opening ceremony will be at the MCG in Melbourne, but the games will be held in regional Victoria, namely Geelong, Ballarat, Bendigo and in Gippsland.
Head out on the open road
With its wealth of national parks such as Wilsons Promontory, The Grampians or the Otway National Parks, abundant wildlife and stunning coastline, it's easy to see why Victoria is renowned for its road trips. Whether you have one day or several, there are amazing touring routes to explore from Melbourne.
Start with one of the world's most famous drives. The Great Ocean Road which follows the spectacular coastline along clifftops, through rainforests and past surf beaches from Torquay to Allansford and via the famous rock formation of the 12 Apostles. It can be completed in three days from Melbourne, but more time will mean longer stops to discover for example the wild koalas, kangaroos and emus along this route or see the migrating whales.
Alternatively, head east on the Melbourne to Sydney Coastal Drive to discover beautiful Wilsons Promontory National Park, the Gippsland Lakes where you can find the newly opened Metung Hot Springs plus plenty of untouched nature and wildlife. Allow at least seven days for this journey to see the best of the area. Head inland along the Great Alpine Road for mountain scenery or north to see the Murray River.
There are plenty of shorter trips from Melbourne as well. Sample wine at the vineyards of the Yarra Valley, less than an hour from Melbourne, or enjoy the cute Penguin Parade on Phillip Island.
Melbourne sits on Port Phillip Bay and it's easy to plot a driving tour that also takes in the Mornington Peninsula, discovering historic towns and beautiful beaches on the way.
In one day, you can escape the city completely and unwind in the cool forests of the Dandenong Ranges. Witness the spectacular rhododendrons bloom in spring, or marvel at the golden colours of the old trees in the Alfred Nicholas Gardens in autumn.
Get to know the locals
Victoria is roughly the size of the UK and is home to about 30 per cent of Australia's wildlife, making it a wonderful place to see the iconic species such as kangaroos and koalas in the wild.
Phillip Island is a two-hour drive from Melbourne and home to the largest Little Penguin colony in the world. Head to the famous Penguin Parade in the evening to see them waddle ashore or take a boat trip to get up close to Australian fur seals, spotting seabirds along the way.
Spot wild koalas in the trees in the Otway National Park along the Great Ocean Road or glide across Lake Elizabeth for a chance to see platypus.
In the Grampians National Park you can see some of Australia's other famous residents, such as kangaroos, wallabies and emus, while the Wilsons Promontory National Park is a great place to spot wombats in the wild.
From epic road trips and iconic wildlife to sports-mad culture and hipster neighbourhoods, Victoria is the perfect mix of buzzing city and outdoor adventures. Soak up the city then head to local wine regions, national parks and drive that beautiful coastline.
First published in the Daily Mail - February 2023
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