Your calls always answered within 5 rings.
Maybe add seats to the booking when booking for us
Qantas were amazing. Helped me on flight as I was unwell and a steward even escorted me from Heathrow to Kings Cross. He went beyond his duties.
I always book my long haul flights through DialAFlight. They are knowledgeable, helpful and keep me updated at all times
Wouldn't recommend flying economy to Australia - seats cramped and food not that good
We are thinking of returning to NZ in 2027 and would appreciate some assistance with potential additional countries to visit whilst maintaining reasonable flight times and cost
Seamless as always - excellent service
All went very well, thank you.
I wouldn't book my holiday with anyone else but DialAFlight. Lovely friendly people when I phone even with a wee problem they are most helpful and I always recommend you to my friends.
On my recent trip to Australia I had to change my return flights at short notice, which, given the time difference was stressful. Luckily Theo Naim provided me with very prompt and suitable alternative flights, which meant I was able to enjoy my last few days with my family.
Ethan Fell - helped us from first contact through to our flights. I highly recommend him and your company
Everything just fell into place. Thank you.
Will be booking my next flight next week
BA food pretty awful but that is not your issue. Can you tell us how we accumulate Air Miles with BA as we have used them several times.
Excellent service once again, from Liam Rush and his team. I have recommended them to a friend who has also been delighted with his services. Everyone I've dealt with is very professional and I like the personal touch they offer.
Thank you Brodie for your help and advice. The bookings and recommendations were all good and I had a fabulous time.
Brilliant service. Everything including reminders was covered.
Howard got us an amazing deal and always there to help
A cancelled flight meant we would miss connecting flights home. Gareth was fabulous and sorted it all out really quickly ensuring our trip home went smoothly. We didn’t have to worry and didn’t waste time hanging about in airports. Excellent, professional and friendly service.
From the first phone call to the actual flights the service was perfect. Taylor Marchant was very good in the booking process, finding our flights and also giving information and tips. Thankyou. We had a wonderful hassle free vacation in Australia. I would not hesitate to recommend DialAFlight and look forward to using again in the future
Excellent all round!
Todd was great - very helpful and responsive to all questions
First flight to Singapore was late so missed second flight. Staff met me at Changi and gave me boarding pass for later flight
Appreciated the personal touch! Thank you..
Everything went very well, even though there were adverse conditions in Kuala Lumpur.
Just one point - we didn't have the correct flight reference for the return journey I had to contact Singapore Airlines to get it - but not sure if you would have had this reference when we booked. However no problem and we really enjoyed our stay in Singapore.
Superb service and communication fantastic. Great to actually speak to a real person. Shall be telling everyone to book flights with DialAFlight. Thanks very much for a straightforward stress free booking
Great service from Isaac - always available and responses exceptionally quick. Would definitely recommend and use in the future
Whilst the Crown hotel was very posh and had a good view it had no bar unless you walked into the casino area. But the pool area was beautiful. When we got stuck in the lift for 20 minutes the staff on the intercom were frighteningly unconcerned and had to be prompted several times for a response. The rest of it worked really well including the car! We had an amazing time. Cathay far better than BA.
Five stars. It's why I use DAF serially.
Great itinerary from Conrad. Changed a hotel mid holiday and sorted quickly. Thanks for all your support
Sydney is one of the best cities in the world to fly into. It always makes me smile. You see Sydney Harbour in all its radiance and prepare yourself for a beauty fest. In this perfect city, the sun shines, the water sparkles and superb sights abound. We were treating ourselves to five days there to celebrate my husband Jonathan's birthday, and had splashed out on the Park Hyatt Hotel, perfectly located for the historic Rocks district and busy Circular Quay, and boasting ravishing views of the pearly white Opera House. It was also handy for climbing the Harbour Bridge.
On the big day, clad in the special blue and grey bridge suits, having taken the required breathalyser test and signed the necessary forms, we joined the eager climbers aiming for a 360 degree view of the city. Not only was the climb brilliantly organised, but the views from the 440ft vantage point at the top were astounding. I'd booked Nomad in the Surry Hills for Jonathan's birthday dinner. Think old warehouse with lots of light, chic yet intimate. Also think glossy goat's cheese drizzled with truffle honey, juicy roast pork with cheese and sweet potato gratin, and feather-light doughnuts dipped in rosewater and cardamon custard.
The meal was outstanding. We ended the evening with champagne on our hotel balcony, humming Lou Reed's Perfect Day and drinking in the view of the shimmering Opera House. I wanted to book something extra special for my car-loving husband's birthday gift. So, the next day, a lovingly polished 1964 EH Holden Premier picked us up. Even at the Hyatt, where flash cars are common, this gleaming motor icon caused quite a stir.
We cruised around the boho Redfern district and were charmed by Bronte Beach. We sipped flat whites on a grassy knoll overlooking the rolling waves of Bondi Beach and lunched at Kitchen by Mike, a fab favourite with Sydneysiders.
A must-do is a trip to the Blue Mountains, so named due to the blue haze from sunlight interacting with eucalyptus oil particles in the air.
A two-hour drive from the city brings you to views that blow you away. There are hundreds of uncrowded lookout points, cascading waterfalls, steep ravines and rain forests. The area is steeped in Aboriginal history. We checked into the stylish Lilianfels Resort & Spa, a five-star hotel renowned for fabulous food and adjacent to the awesome rock formation called The Three Sisters.
Lilianfels is also next to Scenic World, with the world's steepest incline railway, a cableway to and from the rain forest floor, and the Scenic Skyway, a glass-bottomed cable car gliding between cliff tops across the stunningly rugged Jamison Valley. We'd been told nearby Leura village was flush with restaurants and coffee houses.
We strolled down the tree-lined main street, popping into quirky boutiques, and picnicked on Leura Bakehouse fresh-from-the-oven pies in the idyllic grounds of the renowned Everglades Gardens. And so to the highlight of our New South Wales adventure. The drive from the Blue Mountains to the Wolgan Valley was scenic and relatively short. We arrived at the One&Only Wolgan Valley Resort & Spa, where red sandstone rocks towering above this most tranquil of private valleys gleamed in the evening sun, kangaroos and wallabies grazed peacefully, and the beautiful, scattered resort cottages were barely visible. In ours, a double-sided cosy fireplace separated the lounge and bedroom, the shower had a glass star-gazing roof, and we had our own 25ft heated pool.
Mountain bikes are parked outside and hiking and horse riding are included, as are all meals. The dining experience, from breakfast to dinner, was superlative. The spacious spa is private and akin to pampering heaven. If you want some serious spoiling, fantastic bush walking and wildlife spotting, this is the place. The only downside? We booked three nights and wish we'd opted for six.
First published in the Mail on Sunday - September 2015
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