Your calls always answered within 5 rings.
First class support from Darryll Hansford
Super service as always - keep up this amazing work
Keep up the good work
Samuel Jalloh looked after us very well. He provided a personal and tailored service.
Sadie was VERY helpful when the return flight was delayed
Fraser was brilliant! We will always go to him to book our holidays. His patient and kindly manner, his attention to detail and his understanding of what we wanted and our expectations were met!
Excellent trip, highly recommend
The App was very useful. Riley was a very reliable contact. All staff answered the phone promptly and were very helpful. This was a superb holiday (Paradors Andalucia). The standard of hotels was excellent. The car hire company was also exceptionally good and very efficient. We will look to use DialAFlight again
Last hotel on itinerary would have been better to be Malaga as longish journey from Cordoba then return car and catch flight. Great Paradors. Superior rooms were a must for views. App very useful for info. Good contact and assistance from Ralph before the holiday.
The holiday was a success and very enjoyable.
I always get very good service from Trevor and Roger
Excellent service by Ellie - communication excellent, kept me informed. Would use DialAFlight again.
Advance info about rental cars and Gibraltar would have enabled better pre-planning. Some of the hotels were severely lacking in basic services I.e. parking, a bar, room service. And as they were all 4star, some were 3 star at best.
Another great job by Ross
Very impressed with your service. Especially the way the return date was changed at no cost to me following a misunderstanding
We were disappointed with Hoppa, firstly when we arrived at Malaga Airport we waited for some 40 minutes for the driver. Likewise confusion with them over the alteration of our times back to the airport from Ronda.
Great service as always.
Thank you. Five stars
Thank you for your friendly and helpful service. Spot on as usual.
Rob was very efficient as always and the communication was spot on!
Spent more time queuing to board than other airlines. Even Speedy Boarding isn't quick
Everything went smoothly apart from BA flight was delayed 3 hours going out and 1 hour coming back. But apart from that it was organised excellently. Extremely pleased and satisfied
Ashley Homewood is always oustanding. Nothing seems to be too much trouble and trust me, I have tested that. Thank you for your help and consistently excellent service. I feel very lucky to have found you!
Great service, great price and we had a wonderful time
Very happy with the service we received from our travel adviser Philippa
Great trip, as usual
We were bumped off of our reserved seats on the way out.
Very helpful when our BA flight was cancelled.
Couldn't have gone better. But Spanish airports are never so efficient, I think they really like to see long queues! We think your service is excellent and we like that you keep in touch so much.
Yet again huge thanks to Declan
Flamenco is an acquired taste. But if you meander up towards the church in old town Marbella on a Saturday night and pop into a dishevelled little hostelry called Ana Maria, conversion awaits.
There are a few tables and chairs scattered about – and along one wall sit six Spaniards of varying shapes and sizes, two of whom are tuning their acoustic guitars. Then a woman serving drinks shouts something or other in a conversational sort of way and the lead guitarist responds nonchalantly – at first.
A voluptuous woman starts clapping; others join in, deliberately missing the beat just enough to create a scatter gun of sound that grows louder and louder. The two guitarists begin strumming feverishly, but in perfect control.
Then a dark-haired woman in a long red skirt and frilly blouse starts to dance as if she has the whole world at her feet. She stamps; she clips the ground delicately; swings her arms, twists her body, all the time keeping her back iron-rod straight.
We had intended to stay only ten minutes or so, but an hour-and-a-half later we're still there, fumbling in our pockets to find €10 for a CD we'll never play at home and hoping for one final dance.
It's not the only surprise in Marbella's exquisite old town. We had expected it to be medallion city but it's nothing of the kind. There are meant to be more Rolls-Royces along this stretch of the Costa del Sol than in London, but not in the historic quarter.
And there's nothing flashy about the colourful squares, independent little shops, countless tapas bars.
We're so taken by it all that when a proselytising waiter carrying a large menu greets us in the main square and promises 'very much good dishes' we find ourselves lured to one of his tables and ordering a round of 'very much' lethal cocktails.
Marbella is real. Which is to say that you know that the possibility of skullduggery could lurk beneath the gilded surface.
Certainly, it did in the Nineties when Jesus Gil y Gil became mayor and set about resurfacing roads, chasing away the drug dealers and planting palm trees on the seafront.
Gil didn't belong to any particular party. He was like a sheriff in the Wild West who believed in doing what you have to do – although where the money was coming from for his clean-up was unclear.
At one point, his plans included creating a white marble promenade from Marbella to Puerto Banus. As it is, there's a dusty track pretty much linking these two hotspots, where locals jog and walk off the excesses.
About a mile or so along this track from Marbella is the seafront entrance to the Marbella Club, which, founded in 1954 by playboy Prince Alfonso, still exudes a glamour of old but with just a hint of 'no carbs before Marbs' (the mantra of those who like to get their body in shape before their annual pilgrimage to the resort) bling.
Prince Alfonso, who died in 2003, was a godson of the Spanish monarch Alfonso XIII. Let's just say he was connected: Princess Grace, Audrey Hepburn, Bob Hope, Richard Burton, Brigitte Bardot, Roger Moore and Bruce Forsyth have all been regulars - and there are hundreds of photographs in reception to prove it.
The Duke and Duchess of Windsor loved staying here. I like the story of the Duke turning up for drinks in the bar wearing a suit when everyone else was wearing Hawaiian shirts. Quickly, he slipped away to change into something more casual. But by the time he returned, everyone else had slipped away to put on jackets and ties.
The sub-tropical gardens are beautiful and immaculate. Dotted about are tasteful low-lying buildings offering suites and rooms; villas with their own pools; and a discreet kids' club. The main outdoor restaurant, where you sit under huge pine trees with dripping candles balancing on the lower branches, is romance on a plate.
During the day, the Beach Club (where I notice the sea is far cleaner than it was only a few years ago) gives new meaning to the word buffet. It's near the fabulous spa built into the rocks, with its own huge hydrotherapy pool.
One lunchtime, we wander ten minutes along the beach for lunch at the Marbella Club's sister hotel, Puente Romano. You should do the same. It's as if the sisters try to outdo each other in the race for buffet perfection – but it's us punters who are the winners.
My wife and I play a game on holiday. We think out loud who among our friends would like such and such a place. The names here keep coming. In fact, we can't muster one single potential dissenter.
First published in the Daily Mail - August 2015
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