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Very good customer service
Once again Samuel has gone above and beyond my expectations and his attention to detail and consistent communication is outstanding which is why I always come back. Great job
In South Africa the electronic tags are not being used at toll plazas for the fee. Although it says that credit cards are accepted they will only accept those issued by South African banks and consequently the only option is to pay toll fees with cash
Excellent service from start to finish.
All I asked for was done
Thank you - good time had.
As usual Karl Patel got it spot on. Great trip and very well planned
A bit of a mix up with our room and due to it being a bank holiday the hotel was very busy and our late arrival didn’t help. But the hotel did get it sorted after 2 days
Kelly is awesome
Alway provide excellent service.
We have used Travis for many years and we have always had excellent service. He is friendly and knowledgeable and always does what he says he is going to do.
Booked our flights and accommodation to Marrakech through Daryll at DialAFlight. Amazing service as always - very helpful and all bookings were perfect.
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Only one small thing that we didn’t foresee when booking was the rainy season. And the hotel Serena is not good for a 14 day stay - four or five days max.
Hotel and location was excellent as always
Delighted with the service and one to one communication with the agent - top class
Troy came up trumps as always
Everything went to plan. Will not hesitate to recommend to friends and family. Special thanks to Jim who organised the trip, kept us informed of any changes and was available all the time to answer any questions. Best holiday I have ever had.
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Another superb trip organised by Bradley
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Everything excellent as always. Will use you again
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Dexter, all perfect. Many thanks. We will be back!
DialAFlight take out all the stress that would be involved in booking complicated longhaul flights
The Maldives gives me the most extraordinary sensation, it is so beautiful - I feel that when I look down I see Paradise, and when I look up I see Heaven.
It comprises more than 1,200 tiny islands - the majority of them are uninhabited but about ten per cent are used by the tourism industry.
For my latest trip, I stayed with my husband Alex at Mirihi, which boasts palm-fringed beaches and sand that is as soft as talcum powder. You won't need your shoes from the moment you step off the seaplane and on to the jetty after your 30-minute transfer from the capital Male.
At just 1,200ft long and 160ft wide, this privately-owned island is one of the lesser known to UK holidaymakers. It is like living on your own private island - classy yet understated and not at all stuffy.
It's the perfect place for anyone looking for rest, relaxation and rejuvenation, or those who want to try some of the best diving in the world. If you are a foodie, you won't be disappointed either.
The 160 members of staff look impeccable in their brightly-coloured uniforms and are a credit to Guenther Kofler, the resort's manager.
Guenther and his right-hand woman Jasmin are the perfect hosts for such an intimate place. Every inch of the resort is pristine and the staff so attentive that you feel every bit as relaxed as one of the petals of the flower Mirihi is named after.
The accommodation is Maldivian with a Swiss twist - luxurious bathrooms, designer furnishings, a sitting area with a sound system, and a Nespresso coffee machine with complimentary pods each day.
There are a total of 37 palm-thatched villas - six on the beach come with outdoor bathrooms, and 30 water villas that have steps straight into the lagoon. Staff outnumber guests by two to one.
As you relax on your sunbed watching the crystal-clear waters ripple against the shore, you can expect to meet Shahula and Sithura each day. They will offer you a cold towel and a slice of thirst-quenching watermelon.
The food is outstanding, from the a la carte menu in Muraka or the buffet in Dhonveli. You can help yourself to fresh lobster or oysters on seafood night, or head for the incredible display of sushi on Asian night. The food looks almost too good to eat.
Felix, the head chef, is one the most passionate people I have ever met, and he is proud to give guests a tour of Dhonveli restaurant each evening to show off his creations.
I did visit the island's gym three times but I'm sure I returned to the UK carrying a few extra pounds. I think I took comfort from Felix's words of wisdom. 'Laura, you are on holiday,' he told me. 'It's fine!'
Although relaxation at Mirihi is key, should you wish to participate in any excursions or activities, the team are happy to book them on your behalf. We took a half-day trip to watch whale sharks, and we also got to swim with dolphins, manta rays and turtles. An unforgettable experience.
We enjoyed wine-tasting with Alexander, who is not officially the island's sommelier but might as well have been. There is the option of rum-tasting, too - Mirihi has the biggest collection in the Maldives, with 130 varieties - but I was happy to stick with the wine, otherwise I think I would have been out cold for the rest of our stay.
What you won't find on Mirihi is a swimming pool, but why would you need one when you have a clear-water lagoon less than 15ft from your bedroom?
The resort had the option of building a pool when the site was renovated in 2014, but opted against it as the thought of individuals fighting for sunbeds was not in their remit. Having visited islands with and without a pool, I think they made the right decision. We didn't miss having one.
However, one thing I can't live without when I'm on holiday is a spa, and the therapists at the Duniye Spa on the island are some of the best. Needless to say, I visited frequently.
Throughout the day at Mirihi, you can use the complimentary kayaks, try your hand at windsurfing or snorkel in the reef to spot the spectacularly coloured fish.
I was happy to kick back, relax and enjoy a caipirinha while watching the sunset in the bar at Muraka, and sit and read my book - I certainly made the most of the amazingly relaxing atmosphere before boarding my flight home to work and reality.
First published in the Mail on Sunday - October 2016
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