Your calls always answered within 5 rings.
Superb as always - thank you so much Lloyd
It would have been good if it had flagged up on the Jaaneman Riad’s details that they serve dinner if pre-ordered. Especially for people arriving early evening. The Riad was excellent and the staff were extremely friendly and helpful. Would highly recommend it. Thank you Ewan and Lee
Thanks for your support Jed. Rwand Air were very trying
The staff onboard Titan were polite, helpful and went the extra mile. Also thank you to Mason and his wonderful team
Great as always
Pete is always brilliant
Doug, you're simply the best. All went to plan.
I've used your company several times and will continue to do so. Although not the cheapest you offer excellent service with superb communications especially, when through no fault of yours, things went a bit wrong with the airline.
Only downside of the trip was BA. Punctual smooth flights but on board was very poor; they offered us roast chicken for breakfast and quickly ran out of fruit. DialAFlight support was great.
Matthew is always brilliant. We have recommended him to so many. We feel absolutely supported on our travels and wonder why anyone makes their own bookings when they could benefit from the support given by DialAFlight
I have used your service many times and have even recommended you to other travellers during my trip
Great planning and attention to detail. Thanks again Billy
The car hire inclusion was seamless - definitely do it again and many thanks for your help and efficiency.
I will be back for further bookings
The holiday was perfect in every way and the service from you was superb. FYI flying economy class with British Airways was poor and I would never fly with BA again.
Ethan was great - very helpful.
We will definitely use the company again
Although we booked ourselves into Rosenhof Boutique Hotel Oudtshoorn South Africa and Lemoenfontein Game Lodge Beaufort West South Africa they were both very good and we would recommend these places.
We’ll do it again.
Perfect holiday arrangements. Everything went like clockwork. Jeff who we deal with was very helpful
Excellent as always.
Your personal service and problem solving was superb throughout, particularly when RwandAir kept changing their flight times at very short notice. Sorting out the mistake that RwandAir made in splitting our bookings from Lusaka to Kigali on the return flight was gold dust - I wouldn't have known what to do. Thank you very much.
Marshall was excellent, as always. I will definitely be booking with him again in the future.
Julie is top of the pops.
Warn customers about immigration time in Marrakech - 2.5 hours queuing. They may be able to book priority
Marrakech airport has horrendous passport control queues. It took 3 hrs to get through so our transfer taxi had left. It was over 2 hrs when leaving the country. Clients should be warned of the delays, as should taxis waiting for clients.
As usual great service Kirsty
Emirates flights are a bit long to get to South Africa via Dubai, but very clean, comfortable and reliably on time! TIP 1: I booked a "Low Fat Meal" and got served long before anyone else, which gave me more time to cover my eyes and sleep during the flight! TIP 2: I booked aisle seat on the inner seating so as to have just 1 person disturb my sleep during the flight. Luck had it that I have nobody seated next to me on any of the 4 flights!
It would have been helpful to get more information about the trek. We received some great info by Altezza - but only upon arrival.
Fantastic holiday only gripe is there was no transfer from hotel to airport arranged on way back
We drifted with the current. Beneath us bannerfish, butterflyfish, snappers, spangled emperors and unicornfish flitted about. Turtles and manta rays were miraculously unafraid.
We glimpsed the occasional reef shark; a brilliantly-maned lionfish. Who could resist another little passer-by named the seal-faced puffer? My wife Penny and I are passionate snorkellers, and the Maldives are among the great playgrounds for our kind.
Every hotel amid the thousand islands scattered across the Indian Ocean south-west of Sri Lanka offers boats for watersports and fish-watching.
Through the glass floor of our villa set on stilts above the sea at the Lux resort on South Ari Atoll, we watched the octopus that lived in a heap of rocks ten feet below. Remind me not to be reincarnated as an octopus: you spend half your life waiting for lunch to swim within tentacle-reach; the other half hiding, to avoid becoming somebody else's entree.
Guests reach the Lux resort via a half-hour flight, itself a pleasing little adventure, on one of the fleet of floatplanes that services the islands.
South Ari is less than a mile-and-a-half long, and one of its joys is the absence of motor vehicles: everybody walks, rides an electric buggy, or bikes. As the place is dead flat, even pedallers of our age are unlikely to suffer coronaries, and we went everywhere on two wheels.
The four restaurants serve every kind of Western and Asian food. We rotated between them, especially savouring the Italian place's pasta arrabbiata.
The Lux's 400-odd guests are a three-way spread of British, European and Asian. Each evening we walked the length of the island's pristine beach, watching tables set for the honeymooners who opted for candlelit dinners on the sand.
We fell in love with Goni, the warm, tough, laconic boatman who took us out to the reefs. I had special reason to appreciate him, because I would never have made it back into the pitching speedboat without being heaved onboard by his brute strength.
Uninhabited escape
On our most spectacular day, we peeled away from our usual group to take a private 20-mile trip to an uninhabited atoll.
On the passage we trailed long fishing lines, and I took up a rod to bring in a 20lb wahoo. Then for an hour we snorkelled blissfully, without another soul or boat in sight. Once ashore, Goni and his boys barbecued the wahoo and a couple of snappers. Penny and I lay idling, revelling in the dazzling white sand and azure sea.
Lunch was a gastronomic triumph, though if I am honest, the heavily-spiced snapper tasted better than my own catch. In the afternoon we snorkelled again, then Goni bounced us home across the sea at 40 knots.
Penny and I agreed that the remoteness, amid so much beauty, placed that day among the best of any holiday we remember.
Paradise must be preserved
As wonderful as it is, or simply because of its beauty, there is reason to be anxious about this paradise. On our barbecue atoll, it was of great concern to see it hasn't escaped the global plague of plastic waste, with many plastic bottles beached above the tideline.
And much of the coral in the Maldives is in a bad way - a stark reminder of what we have allowed to happen to the planet on our watch. It again highlights that unless concerted and decisive, committed action is taken, our grandchildren are unlikely to experience a fraction of the natural wonders we have seen, either at sea or ashore.
The damage to the reefs will of course also affect the fish populations - sealife won't thrive if the reefs continue to become sterile.
On a couple of our boat outings, in search of the hugely popular, brilliantly spotted whale sharks, we decided to leave the area because we thought rather too many snorkellers and divers were entering the sea each time a whale shark briefly appeared and we didn't want to add to the number.
We adored our Maldives fortnight, and would recommend the Lux to anybody active enough to swim, bike, eat and drink: Penny had to be dragged away from the infinity pool overlooking the ocean outside our villa.
Those who love such things should head for the reefs quick… while some remain. And we should redouble efforts to make sure future generations can also enjoy such wonders.
First published in the Daily Mail - March 2019
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