Your calls always answered within 5 rings.
BA left our cases in Heathrow on our return flight to Manchester. They took 3 days to be returned. Otherwise everything went well
Zac always goes above and beyond - great service as always, thank you
All went well except the car hire at Santiago. Alamo have no presence at the airport, there was no answer from the phone number we'd been given and it took 3 calls to DialAFlight in England before we were able to be taken to the depot. Apart from this everything worked well especially the Las Majadas hotel and we are very grateful to Micky for arranging it all.
Apart from a problem at Santiago airport (not your fault) our complex itinerary was handled extremely well. I thoroughly recommend DialAFlight to anyone who will listen.
A tiny issue. The seats booked beforehand did not respond to layout in the Dreamliner. No problem though as able to change seats at check-in
Everything worked out as planned even though the airline changed flight plans before leaving. DialAFlight sorted out the situation which resulted in an even better flight home. Very pleased and will be using them again in the future
Des was excellent. Customer service 5 stars
Impressed with the speed of response
Very helpful and efficient
We were very pleased that Cody recommended taking 3 premium economy flights with Latam, as it was well worth paying the small extra price, especially when we had access to the international Latam lounge in Santiago airport
You are always super helpful and friendly, thanks.
Not very impressed with the service or food on Iberia, really poor actually!
Excellent service as usual
Hotel dated but well located. Check in with internal flight SP - RJ with GOL a real nightmare and your agent didn’t inform us that we would have to pay extra for any checked in suitcases
Exceptional service as usual.
Kirsty is great and we have used the services of her and DialAFlight for several years now.
I couldn’t make the check-in link work from your email and had to check in via the Avianca website - otherwise it was all very good
The services provided were truly remarkable, particularly the efforts of Seymour Fernandez, who went above and beyond to ensure that our holiday experience was enjoyable and memorable. I highly recommend their services to anyone seeking an exceptional holiday experience.
Excellent customer service - very helpful and I would definitely book again, top notch.
Very helpful & very professional
Another trouble free trip. Thank you Jeff and DialAFlight. I will be back to book with you again soon.
Becky was excellent right from the first phone call. We had a lovely time in Peru and Colombia. The transfers, guides and hotels were excellent. We will recommend to family and friends. We will also be using DialAFlight for all our future travels.
Tap airline cancelled flight which you helped with. Next day delayed flight caused us to miss connecting flight which was very annoying
I had an emergency - your 24hr helpline worked and it was sorted out saving me a flight and a lot of stress.
Thank you Riley for arranging our numerous flights in Brazil, helping us cope with the many changes in flight schedules and finding solutions!
Thanks again Keely for an amazing well planned trip
Many thanks to Curtis
Flight connections of 1hr 20 - 1hr 40 a bit tight after delays to the first leg flights .
All good. Five stars
Really helpful, thanks John and team!
The hashtag ‘solotravel’ has become increasingly popular among women who are doing the Spice Girl thing, high-kicking the glass ceiling with their platforms, in their personal and professional lives.
A constant conundrum is safety. There can sometimes be the chance of a physically intimidating aspect to travelling alone, whether you are male or female.
I decided that my first ‘solotravel’ adventure would be around South America.
I managed to retain my status as a single woman travelling alone without being alone – by signing up to join a G Adventures tour group for most of my trip. The group I joined was organised to cover a lot of ground in minimal time, with local knowledge about the destinations and incredibly convenient modes of transport.
The nine-day tour began in Buenos Aires, where I arrived a few days early to get my bearings and explore off the beaten track before my G Adventures itinerary kicked in.
G Adventures helpfully booked me into the same hotel included in the tour so I didn’t have to worry about moving rooms, and was able to take advantage of the airport transfer too.
The hotel itself was in the Centro, which, as it sounds, is about as central as you can get. I spent time familiarising myself with the local architecture, which is possibly what makes the city feel so European and, of course, with the local cuisine.
A guided tour
A few days, and a few too many steak and Malbec dinners later, it was time to meet my tour group.
There were about ten of us in total, mostly travelling in pairs or alone. We were shuttled around the city in a small people carrier with our guide, who was to stay with us for the full trip, and a local guide who offered more insight to the sites as we passed them.
From the colourful corners of La Boca, to the solemn grave of Eva Peron in Recoleta Cemetery, the day was captivatingly varied.
For the evening, we were taken off the beaten track to a tango club where we were immersed with the porteños (a nickname for local people of Buenos Aires) - and they go about showing us up for our comparatively poor dance moves.
Next we hopped on a flight north to Iguazu Falls. We spent time in both the Argentine and Brazilian national parks, where the magnitude of the falls is equally present.
Samba in Sao Paulo
The next flight we boarded landed us in Sao Paulo, but we weren’t stopping here.
We drove north to Paraty – and just happened to arrive in time for the town’s annual music festival.
The cobbled streets were alive with samba and somehow I managed to forget that only hours earlier we had been learning about the Afro-Brazilian community, who still reside in the town – until our main guide there joined us for some dancing!
Rio de Janeiro
Another longer stint by road, and we had made it to our final stop, Rio de Janeiro.
Here, we were given a full city tour in our van, of which we have now become fond, and finish the day watching the sunset over the Christ the Redeemer statue. Our hotel was suitably and centrally set in Copacabana, where we rested for a little while before meeting once more for a samba show dinner.
Our goodbyes are maybe more emotional than I’d have expected, but then I realise the things by which we have been bound together on this trip. The enticing rhythms of Argentina and Brazil have provided us with enduring memories.
There have been the breathtaking views of the falls, energy bursting from samba-ing streets (and being taught the quick-footed ways of the samba ourselves), as well as the passion and knowledge pouring from local guides who have accompanied us along the way.
And perhaps most poignantly, the difficulties and poverty faced by so many in the areas we have visited, as well as the signs of corruption in these countries, particularly Brazil.
This is something that will stay with us all. And it’s important that it does. Even if it is just to remind us how lucky we are to be able to visit these corners of the world.
First published in the Daily Mail - March 2017
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