Your calls always answered within 5 rings.
Gareth was always helpful, friendly and professional. I would definitely recommend DialAFlight.
Brilliant service from Jonathan Greaves. Has always delivered for us as a family ensuring ease of travel and peace of mind in often difficult and sensitive circumstances. Highly recommend
Chris and the team are always very helpful
Excellent service throughout
Absolutely brilliant. Fellow tourists we met along the way were amazed to hear about our experiences and by the level of support and detailed planning that we received from the DialAFlight team.
Vernon was great, very knowledgeable and helpful that he’d visited location. The Iguazu Flls hotel was very basic (not his fault) and I wouldn’t recommend anyone stay there.
A trip of a lifetime which went without any problems. Metropolitan were outstanding.
We had a good experience on most flights but two were disorganised so we will not fly with those airlines again.
Rescheduled flights after husband had heart attack then everything went smoothly. Will book with you again as we have done for many years.Thank you
I wii recommend you highly to my friends. Very happy and satisfied with the service. I hope it will carry on.
Fabulous service and suggestions from Darryll.
Long range travel is tiring at the best of times so it is good to know bookings, including seating, can be relied on - thank you DialAFlight
Great support from Billy.
Our trip was arranged perfectly, thanks to the work of Dale Walton
Great service all round, many thanks.
The customer service provided by Dale was outstanding ensuring that we were fully updated with everything before our trip.
The whole trip went most smoothly. Flights no problem and back up information most helpful.
We both found (especially as one of us is 6'3" tall) that the Club cabin in the outgoing flight was much roomier and more comfortable than the incoming flight.
Great job - trip went well. Thanks Raj
Always recommending you!
Excellent service. I felt reassured and found the app super helpful.
Next time, do NOT book us business lite! Apart from that, excellent service.
All worked perfectly. KLM was great - great food!
The comprehensive, ongoing support you deliver is great. Really reassuring. And your promptness in responding to queries is terrific. Thank you!
Great service
Thanks for arranging my flights. Went like clockwork.
Zoe Lane was amazing! Really efficient
Dependable, reassuring and professional.
Excellent as usual.
To change one flight was very expensive.
The Smith family loves nothing more than Mexican food, yet we'd never been to Mexico. So we made a pact to treat our taste-buds to the real deal and head for the Riviera Maya.
After flying to Cancun, we took a 25-minute transfer to the pristine Caribbean coastline and the Grand Velas resort.
Grand Velas is the ultimate balance of sexy paradise retreat and Bond villain's lair. The lengthy driveway goes through dense jungle and everything about it is at once grand yet intimate.
There are high ceilings, big, comfy furniture facing vast jungle on one side and the pools and endless ocean on the other. And it's all-inclusive, with jaw-dropping restaurants and perfectly gluggable local wine.
We took a shuttle bus to Luca, a swish Italian restaurant a short ride through the jungle. We were served excellent pizzas and pasta, but with the effects of long-haul finally creeping up on us, we soon meandered back to our family pad.
With the arrival of our first pink and golden dawn, Ruby, nine, discovered the Jacuzzi in our bathroom. Leaving my wife Sophie and Lily, seven, dozing, I opted for a jog along the tranquil beach.
That's when I noticed the resort's sleek jet-skis. Despite being a huge nature fan and one for peace and quiet, I couldn't resist, with the family, tearing it up like a hooligan on a jet-ski through the shimmering spray.
Ruby and I hooted with glee as we belted around after Sophie and Lily across the turquoise Caribbean swell. We recovered at the resort's swim-up bar, where we sank our first blue Hawaiis, pina coladas and fruit smoothies for the girls.
Remember the all-inclusive thing? It encompasses feeding hungry kids as many snacks as they need to keep them powering through the day. And when you head out for dinner at the resort's Sen Lin restaurant, where we gorged that night on beef pad Thai and miso soup, there's no bill to settle.
One morning we got up early to head to the Mayan city of Tulum. The location is breathtaking, the ruins perched above a white sand beach.
The carvings and stone edifices are the hang-out of leathery local iguanas.
These dragon-like reptiles give the whole place a thoroughly intrepid appeal.
Near the entrance, some elderly local gents in colourful Mayan costume amazingly swung and swirled upside-down from an alarmingly tall pole while playing flutes.
At a crumbly pink shack nearby, Juanitos, we encountered wonderful tacos and local sope (a squidgy pancake topped with spicy chicken), washed down with tamarind water.
Marvelling at Mexico's cultural extravaganza, we made our way to Xcaret Park. This theme park has a tantalising focus on wildlife, history and culture alongside a few white-knuckle rides and an astonishing theatrical spectacular. We swam with Maya the dolphin and learned about the importance of conservation.
We also spent time with giant turtles and admired the tiny babies from their successful breeding programme, marvelled at the splendid coral reef aquarium, snorkelled with a moray eel and brushed alongside bats.
But the showstopper came at the dinner, at which the entire history of Mexico was re-enacted in a vast state-of-the-art arena that would make the West End's impresarios groan with envy - galloping horses, marching conquistadors and Mariachis dancing and singing as you're served dinner. Epic.
Back at Grand Velas, Ruby and Lily loved the arts and crafts in the kids' club (I'm still wearing the holiday bracelets they kindly wove for me) and I used the gym every day.
Perhaps the most fascinating element of the visit for me was a Gran Jurado tequila-tasting session. The best tequila is made from 100 per cent blue agave and the flavours vary according to how the spirit is aged.
In the grounds themselves you can spot the most incredible wildlife - terrapins, humming-birds and coatis, which are somewhere between a goat and a rabbit. The ecological aspirations of the resort are laudable and the girls planted their very own tree in the grounds, which they named Chichen Itza, after the Mayan temple that thrived from about 750 AD. The girls also adored their cookery class with leading Mexican chef Ricardo de la Vega, learning how to make guacamole with fried Gouda cheese.
The international cuisine of Grand Velas's restaurants is top-notch, but the local cooking really sent our taste-buds surfing on a Mexican wave. Mexican food, as any fan will tell you, is extraordinarily diverse and delicious, and for spice fans like me, the sheer range of the local chilli sauces is like the world's finest wine cellar just waiting to be discovered and detonated into your face.
The final verdict? The best holiday ever, according to Lily - perfect, luxurious and awesome, said Ruby.
First published in the Mail Online - October 2015
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements