Your calls always answered within 5 rings.
The only point I would make is that you could let clients know that they can, in some cases, select seats as soon as their booking is confirmed, rather than waiting until check in. We weren't aware that Singapore Airlines let you do this, so waited until check in, by which time the choice of seats available was very limited.
Great flights with Cathay Pacific at really good times - Heathrow - Hong Kong- Auckland and back. The hotels in Auckland and Christchurch were centrally located, quality rooms and service and exceptional value.
You never fail. I always recommend you and pass on Greg’s number
Russell is always very helpful and sorts us out for our annual trip to Aus and NZ
Always answer the phone on the 1st ring - excellent. Very helpful, whatever the question.
Very grateful for all your help, and to know you are always there in an emergency.
Delighted with our flights to and from NZ. Short delay on the second leg of our return but this was compensated by all the spare seats around us so we had a very good night's sleep.
The Malaysian flight from Auckland to Kuala Lumpur was a shocker. Our business class fully relining seat did not recline, the screen was non functioning, the flight rarely got above 36000 ft and suffered turbulence almost all the way.
Very good first time experience with DialAFlight. Thank you
Flights and transfers worked well and Emirates was excellent.
Already provided feedback to Tommy. Thanks a lot.
All went well but it was a bit daunting to learn we had to reclaim luggage in US and re-check it in! AA were OK. Qantas excellent, would definitely recommend them.
Went like a dream. All flights on time. But if there was a problem, we knew we could call Robert and his team and they would help us out.
Our dealings with Callum and DialAFlight are very positive and we have recommended you to other people. The response time to questions is fantastic. Keep it up!
Another great set of flights organised by Travis
Thank you William for all your help and advice.
Great service from Sebastian
Fabulous trip - all managed very well
Always get first class treatment from Aidan
Luke and NZ Fine Touring organised an amazing trip. Everything worked out perfectly. DialAFlight always delivers and at a very good price!
A big thank you to Russell for all his help. Only thing wrong but nothing to do with the booking - my flight to Sydney, just over 3.5 hours had no inflight entertainment due to them using an aircraft usually used for domestic routes
Isaac is really great, very pleased with everything. Flights all on time and wheelchair assistance all arranged so everything went very smoothly
Some mistakes with Milford Sound arrangements created anxiety
I have used DialAFlight for years and I wouldn’t use any other travel company. Always had the best service and advice from Reece.
Dennis is a STAR. He arranged my flights for the 3rd year running and kept in touch throughout. People like him make your business such a success.
From the start Bill Naylor was fantastic. He rearranged things when we changed our plans and came back with exactly what we wanted. Thank you we had a fabulous trip
What an amazing trip. Thank you so much Ethan. Everything went so well thanks to your help. Great service!
Always available and friendly help
DialAFlight made planning a complex multi stop trip easy.
All went as planned, we will use you again